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“Luxurious - Best in Santo Domingo” 5 of 5 stars
Review of Hostal Nicolas de Ovando-Mgallery

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Hostal Nicolas de Ovando-Mgallery
5.0 of 5 Hotel   |   Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic (Zona Colonial)   |  
Hotel amenities
Ranked #6 of 75 hotels in Santo Domingo
Dover, New Hampshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Luxurious - Best in Santo Domingo”
5 of 5 stars Reviewed April 28, 2013

My husband and I recently spent the week traveling throughout the DR. We flew in and out of Santo Domingo and stayed here one night – and were totally saddened to ever have to leave. This must be, hands down, the best place to stay in the city. We had had a long day of travel and some rental-car fiascos and were fairly downtrodden upon arriving here, but that all changed once we pulled up to the door. We were promptly greeted by courteous and professional doormen who helped us inside, were given moist towels and refreshing drinks as we pulled up to the check-in desk, and were even upgraded to a nicer room for a reason that wasn't made clear and we didn't feel the need to inquire as to why. The front desk staff were utterly professional and polite. We suddenly felt so very much better about our trip because of this hotel. The lobby is breathtaking – as is the entire hotel. Even the hallways are beautiful! Our room featured wonderful tiled floors, huge arched stone doorways, vaulted ceilings, a clean and spacious bathroom, and a wonderful window with seating area that opened out onto the main street. Our room was immaculately clean and the bed was so comfortable. When we came back for the night after eating at a tapas restaurant at the nearby plaza (the restaurant is called Pura Tasca and we totally recommend it!) we found our lights had been cozily set on, the bed linens turned down, a little amuse-bouche placed on each side of the bed and everything in happy order. The pool area was beautiful, the courtyard with the fountain made for wonderful photos, and the restaurant looked fabulous (though we, sadly, did not have a chance to eat at it.) If we ever return to Santo Domingo again, we would absolutely stay at this hotel. We stayed at another hotel on the other end of our trip – one that was rated even higher on TripAdvisor, mind you – and we were utterly regretful that we did not return to Nicholas de Ovando. We even walked past the front doors wistfully wishing we could stay there instead. One of our favorite hotels we have been in, from the US to Canada to Tahiti to Ecuador to Costa Rica to Puerto Rico – this is definitely a top choice! This place is a gem and we enthusiastically recommend it. You will not be sorry. Period.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, May 1, 2013
Dear Guest,

Thank you very much on sharing your experience on your stay at the Hostal Nicolas de Ovando.
It is an honor for us the time you took to express your comments in terms of all the details you wrote.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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423 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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  • Italian first
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  • Russian first
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English first
Portland, Oregon
Top Contributor
51 reviews 51 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed April 27, 2013 via mobile

We stayed for several nights meeting our son who was in the Peace Corps. The rooms were large and clean. We loved the breakfast buffet-lots of choices and even pancakes! The pool is clean and enjoyable. Very near the freeway so can be noisy, but that is life in the DR!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, May 1, 2013
We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas imonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 26, 2013

Just about everything is excellent at this hotel and the restaurant. To relax on pool or inner courts
is highly recommended.
Ideal place for visit of ancient city. Had chosen hotel to relax prior to take departure of cruise.
Result very satisfying.

Room Tip: rooms overlooking pool and river preferable
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, May 1, 2013
Dear Guest,

It is an honor for us that you took the time on writing to us about your experience in the Hostal Nicolas de Ovando.

I will share your comments we our team, and I hope to welcome you back in our hotel

Regards,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 18, 2013 via mobile

Stayed here for a quick trip to the capital. I had walked in front of display several times but had no idea how beautiful it really was.I decided to go for the deluxe room instead of the regular room and it was well worth the money. My room was absolutely perfect. The furniture and all the little additions were very tasteful and welcoming. We were greeted by a beautiful jazz music coming from the pool and a very nice concierge.There are many wonderful dinner options close by. However please do try to have breakfast here. The breakfast buffet offers a healthy selections of quality foods which I find difficult to find at times in the hotels of the capital. I will definitely stay again.

Great for couples but not so much for families with small children.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, April 22, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed April 14, 2013

This hotel is beautiful. The rooms are very clean and the bed is comfortable. It is right in the heart of Santo Domingo, so if you are wanting to visit the city it is a great location. Carmen, the concierge, was wonderful. Our bags were lost at the airport and she made sure we received them early the next day. She continued to call all the way into the night to find our bags. My only complaint is that the food and stay was a bit pricey. If that is not a problem for you I would highly recommend this place!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, April 15, 2013
Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, and we all now that Carmen is great, is always a pleasure to receive positive feedbacks from our guests.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous.

Yours sincerely,

Thomas SIMONNET
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 9, 2013

From the moment you enter the centuries-old, beautifully restored building, you are whisked away into down-to-earth luxury and ambiance. The rooms are exceedingly comfortable and tastefully decorated. Plus, the food, service, and courtyard/swimming pool feel like a blend of classic Europe with a Latin American flavor. Could not have been happier. One of the best hotels I've ever had the pleasure of visiting.

Room Tip: Don't hesitate to pay a little more for a room upgrade. Well worth it to have a little more spa...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, April 11, 2013
Dear Guest,

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, is always a pleasure to receive positive feedbacks from our guests.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous.

Yours sincerely,

Thomas SIMONNET
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 3, 2013

Rooms were very nice and clean. We took a package that included breakfast and bought it in the states. It turned out to be a great deal. Breakfast was great. However, without the breakfast package it is very expensive. in fact, everything is very expensive in Santo Domingo.The location was in the heart of the city.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando-Mgallery, responded to this review, April 8, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hostal Nicolas de Ovando-Mgallery

Address: Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Zona Colonial
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Santo Domingo
#3 Spa Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hostal Nicolas de Ovando-Mgallery 5*
Official Description (provided by the hotel):
In the heart of the colonial quarter of Santo Domingo, set among remarkable buildings, stands the Nicolas de Ovando hotel, the former home of the Governor of the same name, a contemporary of Christopher Colombus. Built on the first paved street of the New World, where beautiful Spanish ladies strolled to display their rich costumes, the hotel's guests will enjoy an outstanding stay in a unique place where the stones, patios and fountains will take you back in time. ... more   less 
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Also Known As:
Hostal Nicolas De Ovando-Mgallery Hotel Santo Domingo

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