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“European with Latin Flair” 4 of 5 stars
Review of Hostal Nicolas de Ovando Santo Domingo - MGallery Collection

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Hostal Nicolas de Ovando Santo Domingo - MGallery Collection
5.0 of 5 Hotel   |   Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic (Zona Colonial)   |  
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Stay 3 nights, Pay for 2!
Ranked #14 of 77 Hotels in Santo Domingo
Certificate of Excellence
Portland, Oregon
Level Contributor
81 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
“European with Latin Flair”
4 of 5 stars Reviewed April 27, 2013 via mobile

We stayed for several nights meeting our son who was in the Peace Corps. The rooms were large and clean. We loved the breakfast buffet-lots of choices and even pancakes! The pool is clean and enjoyable. Very near the freeway so can be noisy, but that is life in the DR!

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, May 1, 2013
We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas imonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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573 reviews from our community

Traveler rating
    334
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Geneva, Switzerland
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed April 26, 2013

Just about everything is excellent at this hotel and the restaurant. To relax on pool or inner courts
is highly recommended.
Ideal place for visit of ancient city. Had chosen hotel to relax prior to take departure of cruise.
Result very satisfying.

Room Tip: rooms overlooking pool and river preferable
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, May 1, 2013
Dear Guest,

It is an honor for us that you took the time on writing to us about your experience in the Hostal Nicolas de Ovando.

I will share your comments we our team, and I hope to welcome you back in our hotel

Regards,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed April 18, 2013

Stayed here for a quick trip to the capital. I had walked in front of display several times but had no idea how beautiful it really was.I decided to go for the deluxe room instead of the regular room and it was well worth the money. My room was absolutely perfect. The furniture and all the little additions were very tasteful and welcoming. We were greeted by a beautiful jazz music coming from the pool and a very nice concierge.There are many wonderful dinner options close by. However please do try to have breakfast here. The breakfast buffet offers a healthy selections of quality foods which I find difficult to find at times in the hotels of the capital. I will definitely stay again.

Great for couples but not so much for families with small children.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, April 22, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 14, 2013

This hotel is beautiful. The rooms are very clean and the bed is comfortable. It is right in the heart of Santo Domingo, so if you are wanting to visit the city it is a great location. Carmen, the concierge, was wonderful. Our bags were lost at the airport and she made sure we received them early the next day. She continued to call all the way into the night to find our bags. My only complaint is that the food and stay was a bit pricey. If that is not a problem for you I would highly recommend this place!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, April 15, 2013
Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, and we all now that Carmen is great, is always a pleasure to receive positive feedbacks from our guests.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous.

Yours sincerely,

Thomas SIMONNET
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 9, 2013

From the moment you enter the centuries-old, beautifully restored building, you are whisked away into down-to-earth luxury and ambiance. The rooms are exceedingly comfortable and tastefully decorated. Plus, the food, service, and courtyard/swimming pool feel like a blend of classic Europe with a Latin American flavor. Could not have been happier. One of the best hotels I've ever had the pleasure of visiting.

Room Tip: Don't hesitate to pay a little more for a room upgrade. Well worth it to have a little more spa...
See more room tips
  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, April 11, 2013
Dear Guest,

Is an honor for us that you took the time to express your comments about your stay at the Hostal Nicolas de Ovando. Our team is in constant training for the improvement of our services, is always a pleasure to receive positive feedbacks from our guests.

I really appreciate your words about your experience with us and waiting for your next visit as enjoyable as the previous.

Yours sincerely,

Thomas SIMONNET
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 3, 2013 via mobile

Rooms were very nice and clean. We took a package that included breakfast and bought it in the states. It turned out to be a great deal. Breakfast was great. However, without the breakfast package it is very expensive. in fact, everything is very expensive in Santo Domingo.The location was in the heart of the city.

  • Stayed May 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, April 8, 2013
Dear Guest,

We very much appreciate your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hartford, Connecticut
1 review
5 of 5 stars Reviewed March 21, 2013

After days at a resort on a beach the night that we spent at the Hotel de Ovando was a perfect end to our trip. The hotel was gorgeous, exactly what I expected of an old city. I found myself admiring its architecture, flowers and old town feel with limited modern touch. After dinner in town our night ended perfectly with a treat in our room. It was a peaceful environment filled with great character.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomassimonnet, General Manager at Hostal Nicolas de Ovando Santo Domingo - MGallery Collection, responded to this review, March 26, 2013
Dear Guest,

Thanks a lot for your comments regarding your stay at the Hostal Nicolas de Ovando. It is always a pleasure to receive feedback wether it's negative or positive.

Thank you again for sharing your experience with us, and we hope to welcome you back in our hotel.

Sincerely,

Thomas Simonnet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hostal Nicolas de Ovando Santo Domingo - MGallery Collection

Address: Calle Las Damas , Ciudad Colonial | Cuidad Colonial, Santo Domingo 11109, Dominican Republic
Location: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo > Zona Colonial
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Santo Domingo
#5 Spa Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#7 Family Hotel in Santo Domingo
#10 Business Hotel in Santo Domingo
Price Range (Based on Average Rates): $
Hotel Class:5 star — Hostal Nicolas de Ovando Santo Domingo - MGallery Collection 5*
Number of rooms: 104
Official Description (provided by the hotel):
In the heart of the colonial quarter of Santo Domingo, set among remarkable buildings, stands the Nicolas de Ovando hotel, the former home of the Governor of the same name, a contemporary of Christopher Colombus. Built on the first paved street of the New World, where beautiful Spanish ladies strolled to display their rich costumes, the hotel's guests will enjoy an outstanding stay in a unique place where the stones, patios and fountains will take you back in time. ... more   less 
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Also Known As:
Hostal Nicolas De Ovando-Mgallery Hotel Santo Domingo

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