My husband and I spent a week at the Boutique Hotel Palacio. We thought we might be bored and have to take a side trip to the beach but we were wrong. There is so much history to see and much of it is within walking distance from the hotel. There are many restaurants nearby and even a grocery store right across the street. The plazas in the area seem to have regular entertainment in the evening especially on the weekend.
The hotel itself had everything we needed. The breakfast was delicious with eggs, potatoes, sausages, cereals, breads, fruit, cheese and more available every day starting around 7:15. There was a menu for other complementary made to order items as well. Our room was comfortable with a huge bathroom and comfortable bed. The wireless internet worked fine for us. In the afternoon, the pool on the roof is the perfect place to cool off and relax for a while. Our room was on the third floor with the door facing the courtyard. There wasn't much noise but what there was, seemed amplified by the walls of the courtyard. I used earplugs and never heard a thing at night. There were a couple rooms with lounge chairs on balconies which I would have loved. I assume these were suites and priced higher. The courtyard was beautiful and a cozy place to have a beer or check your e-mail. The restaurant was open from 3PM to 9PM.
Service was perfect and friendly. The front desk personal spoke English and I don't know about others since I was trying to practice my Spanish there. If you need something, I think you will be able to find someone to understand you. We found that we were offered what we wanted even before we asked for it.
If you do want to get further away from the Colonial Zone, taxis are right at the corner or the clerk will call one for you. We used José at Taxi España who was extremely punctual when we scheduled a pick up. It was, I think $8 one way to the Botanical Garden (which is wonderful) and around $10 to get across the bridge to the aquarium, the tres ojos cave or the Faro a Colón.