We stayed at Unit 1, Building 7. The apartment is very nice and the property could not be better located. It has its own private beach and pool which our kids enjoyed.
Next to the Condo complex you have the Sea Aquarium and three hotels ( Lions Dive, The Dolphin Suites and the Royal Curacao) A restaurant at Lions Dive called Hemingway's served nice food while you sat under a Bohio or Palapa facing into a private beach which our kids enjoyed while the food was being prepared. Next to Lions Dive private beach you find this connecting to another famous beach of Curacao called Mambo Beach ( not my cup of tea) but worth getting to know it.
There is no doubt that this is a high standard property but I do have some minor complains. When we arrived, the apartment smelled as if it had been locked up for a while and that no one took the effort to air it before the arrival of guests. We had to air it for about three hours before we could lock up and start to enjoy our holiday. As the apartment is on a ground floor we could not leave it unnatended. While we were doing this I found out that the washer and drier were not working. We called the management company and this was sorted out immediately. However, we were promised that a couple of lightbulbs and spotlights would be replaced after the 25th of Dec but this did not happened. At night, we could not see well in the kitchen due to this.
Another aspect that annoyed me was the cleaning service. For the rental price paid, this should never be an issue. The terrace was full with leaves and the lounge chairs were wet due fonrain. This shows a bit of dissorganization as a guest should never find a property like this and the managemsnt company should be careful in procuring that a 5star property should not be like this. One of the toilets, the one in the main bedroom had not been cleaned properly and I had to swipe it to clean away fecal matter. I had to buy cleaning wipes at a local supermarket since the owner did not leave a broom, a mop or any cleaning liquids behind. This is my opinion is a mistake since the owner should not save expense in providing this sort of essential cleaning equipment. People are not going to buy a broom or a mop for a short stay! This can also help in keeping the place tidy until the day of the cleaning arrives.
Also, about the cleaning service provided regularly at the property, for me this is not a cleaning job but a quick fix job.. Every 3-4 days (you never knew for sure when this would take place), a lady came to change the linen and to mop the floor. She also took the garbage out. I am not sure if the floor was swiped with a broom as all I could see she had with her was a mop. The lady did not clean the kitchen nor she cleaned the table outside in the terrace nor the one inside in the living room.
Another complain I have is MOSQUITOS. The windows nor doors lack of nets, something essential in the Caribbean. December proved to be mosquito season and although we aired the property daily, we had to lock all doors and windows before the sun came down as mosquitos increased at night.
Finally, we were promised, among ammenities of the property, the use of a safety deposit box. However, although we were given a key for this, the box had a combined sysrem of a code entered aside from the use of a key. The box was left closed by the owners and we could never use it for ourselves as the key itself was not good enough to open it. So, we could never use it.
We rented a car and parked it inside the property. The access to the Condo was by means of a numeric key you had to enter into a keypad. No remote control was provided and forced us in and out of the car everytime time we wished to get in and out of the building.
There was a supermarket at a reasonable distance by car and heared that you could also use a private shuttle next door at the hotel to go shopping (do not know to which market).
The Wifi worked pretty well while on the property and the air conditioners also worked well.
- Also Known As:
- Ocean Resort Condos Curacao/Willemstad
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