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“Excellent Stay” 4 of 5 stars
Review of Floris Suite Hotel

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Floris Suite Hotel
4.0 of 5 Hotel   |   Piscadera Bay, Willemstad, Curacao   |  
Hotel amenities
Ranked #11 of 30 Hotels in Willemstad
NJ
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
15 helpful votes 15 helpful votes
“Excellent Stay”
4 of 5 stars Reviewed December 29, 2013

We spent a week here in November and loved it! The rooms are spacious and well appointed. The kitchen is a bonus. Grocery store is about a mile away. The decks off the rooms are enormous (we were on 2nd floor). We weren't sure about having to take a shuttle (golf cart) to the beach but it was readily available and actually not needed since the beach is at the bottom of the hill.

The staff at the hotel was wonderful. Always pleasant and helpful. The pool was nice and had a bar. Overall this hotel was fantastic.

The island is pretty cool. We had rented a car so we visited beaches at the other end of the island. The beach had a bar and grill and you could rent snorkel gear. The water was crystal clear. You need water shoes though because it's not soft sand in the water but more like a lava rockiness to it. Restaurants in town are great. We were having dinner one night and a huge ship came through the loch and went through the floating bridge. The ship was the size of a cruise ship and took up the entire loch - amazing to watch.

I loved this island, the people, and most of all this hotel and its staff!

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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358 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
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English first
San Diego, California
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 21, 2013

We booked our room with the Floris because they had just switched to "Adult" only and that they wrote they are the best gay friendly hotel to stay at on the island. Well neither of these were true! There was children/babies in the pool a couple of days so we asked about it. They said that they made their reservations before the switch. So did we! When we asked we were told adult only starting in Sept. The parents with kids should have been told no kids after Sept. But they took them anyway, of course....they want the $$. But we would not have stayed there if we knew they were still taking kids. They also didn't seem all the gay friendly. With all of this and the fact that the hotel needs A LOT of work we will not go back! It was nice to have a kitchenette but we also had cockroaches. We told the desk, they brought a spray down. We had our cleaning room girl spray while we were gone during the day. Our air conditioner leaked, water stains down the wall, water on the floor. Mold in the bathroom. No decoration, stark white walls. We ordered room service, it was very slow service and the food was horrible and cold. We sent it back and they brought some other replacement meal that was just as bad. We did get our $ back but we ended up eating p.b and j for dinner : ( We did have a car so we just went out to eat for our meals. The location was pretty good. We checked out a lot of the beaches. We did eat at Pirate Bay a couple times, good food there. Service wasn't great but the views were. We found that the service on the whole Island was horrible. They didn't really seem to want tourists there! We never really felt welcomed anywhere. Probably won't ever go back to Curacao!!

Room Tip: Get a different hotel!
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel, responded to this review, December 22, 2013
Dear Scater12,

We are sorry that your stay did not meet your expectations. The hotel was indeed intransition while your were visiting back in September. Now in December the hotel is 100% for adults (18+) and older. We cater to a large group of gay men and women. While the hotel also welcomes traditional couples we are certainly proud to be the leading hotel for gay audience on the Island of Curacao. The staff is mostly rated as very friendly. We are sorry to hear that you did not experience it this way. We are glad you enjoyed our beaches and restaurant nearby. We certainly hope to see you back sometime and I will personally make sure you will receive the best possible service and product.
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Darlington, South Carolina
Top Contributor
103 reviews 103 reviews
22 hotel reviews
Reviews in 35 cities Reviews in 35 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed December 14, 2013

The Floris Suites is located a few miles from the famous tourist areas, so having a car is a real advantage (since the hotel shuttle is only available around 9:00 am and 4:00 pm). The hotel grounds are beautiful, and the pool area is very nice. Our suite had a refrigerator, 2 burner stove, and microwave. This was our main reason for choosing Floris over the Hilton, which was right across the street. Unfortunately, the plates and utensils were very few----obviously for 2 people who did not mind buying dish detergent and frequently washing the too few items. Some very nice room features included a remote controlled air conditioner, a large flat screen tv that could easily be viewed from the very nice patio, the very large and comfortable king bed, the pull out sofa, and the attractive shower. Still, there were some concerns. The ceiling light/fan did not work, the safe was faulty and was never fixed (after we quickly reported it), the water was very very hot, the toilet had a very loud high-pitched sound when flushed, one of the 2 patio chairs badly needs repair, and the coffee maker tended to be somewhat erratic. The most surprising feature was the lack of a dresser. Fortunately, the part of the closet with the safe had a few shelves for clothes, etc. Overall, my brother and I had a pleasant stay---especially since we had access to the nice beach and Casino across the street at the Hilton. And we did have a car. But my wife would have been very disappointed by the lack of a dresser and the meager dinnerware situation. On a final note, the restaurant was very nice----but expensive.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Curacao Island
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 29, 2013

The hotel looks good, very appealing lobby, nice 24/7 swimming pool, nice garden, rooms are a bit dusty but it's ok. Kitchen ammeneties are Ok.
Lots of mosquitos, be aware with opening doors.
Great stay

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Top Contributor
85 reviews 85 reviews
84 hotel reviews
Reviews in 71 cities Reviews in 71 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed November 10, 2013

The hotel is located in the Piscaderabaai next to the Hilton and the Marriott. It's a short drive into Willemstad and having a car is highly recommended. There is free and safe parking on the premises. The suites are all equipped with little kitchenettes and most have a lovely terrace of balcony. They all have a big fridge and freezer. We enjoyed the restaurant Sjalotte on several nights and also prepared our own food on some nights. Breakfast is fairly expensive and not very special. There is a big supermarket "Centrum" not far from the hotel. The staff is very friendly and always eager to help. We enjoyed the location; you can walk to Pirate Bay and may use the Parasasa Beach, which is adults only. It is a great hotel, excellent to just relax and unwind. We would definitely recommend Floris Suite for a stay on Curacao.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel, responded to this review, November 14, 2013
Dear Bas_8,

Thank you so much for your wonderful review. We are glad you enjoyed your stay with us.
We hope you will return to us often.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
49 reviews 49 reviews
33 hotel reviews
Reviews in 38 cities Reviews in 38 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed November 8, 2013

Have to say we enjoyed staying here and had no problems at all. The room was certainly adequate, though it could use some freshening up.. Staff was always very helpful and we used the pool a number of times. Location is such that you need a car, but you can walk to the private beach down the road (golf cart service also available if you do not feel like hoofing it). Can be noisy at night with the wildlife sounds, so bring earplugs if you are a light sleeper.

Great price for the amenities and location - we'd go back!

Room Tip: We had a ground floor suite facing the pool; probably would have enjoyed the view from the upper lev...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel, responded to this review, November 14, 2013
Dear Cajuche,

Thank you so much for your review.
We are glad you enjoyed your stay.
Please come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 21, 2013

We stayed here in September 2013. We booked the hotel because it was suppose to be adult only/straight friendly. It wasn't. At several times we had small kids in the pool. Explanation of the management: These people booked before they changed it to a adult/straight friendly hotel. That is not appropriate and not for us nor for the families with children. I'm still in correspondence with Travelocity, the hotel remains silent. The lack of trying to solve the problem or doing something is showing that the hotel doesn't care.
The staff was ok, the restaurant as well. We upgraded, which was good, the kitchen is nice and usable, however the rooms do not appear as they are shown on the picture. The hotel needs a lot of attention. The bathroom had mold in the shower and was run down. At day 3 we found some roaches in the kitchen. After complaining they took care of it. The hotel has a good location, however you need a car. There is a beach close by, maybe a 5 min walk. Not big but nice.

All over a fair hotel for a ok price, not great. There are better places. In general we didn't feel very welcome on the island.

Room Tip: For sure upgrade to the royal suite and check the site after booking frequently to get a better deal
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel, responded to this review, November 14, 2013
Dear San Diego2010,

Thank you so much for your feedback. 2013 was indeed a transition year for us as far as the adults only policy. As of December 20 this year the hotel will enforce a strickt 18+ yr policy. everyday we work hard to make improvements to our service and product. We hope to welcome you back sometime in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Floris Suite Hotel

Address: Piscadera Bay, Willemstad, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Luxury Hotel in Willemstad
#7 Romantic Hotel in Willemstad
#10 On the Beach Hotel in Willemstad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Floris Suite Hotel 4*
Number of rooms: 72
Official Description (provided by the hotel):
Designed by Jan des Bouvrie, Holland's leading designer, the Floris is an all-suite hotel for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more   less 
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Also Known As:
Floris Hotel Willemstad
Hotel Floris Suite
Floris Suite Willemstad
Floris Suite Hotel Curacao/Willemstad

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