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“Very nice overall....but” 4 of 5 stars
Review of Floris Suite Hotel - Spa & Beach Club

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Floris Suite Hotel - Spa & Beach Club
4.0 of 5 Hotel   |   Piscadera Bay, Willemstad, Curacao   |  
Hotel amenities
Ranked #11 of 29 Hotels in Willemstad
Darlington, South Carolina
Level Contributor
134 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Very nice overall....but”
4 of 5 stars Reviewed December 14, 2013

The Floris Suites is located a few miles from the famous tourist areas, so having a car is a real advantage (since the hotel shuttle is only available around 9:00 am and 4:00 pm). The hotel grounds are beautiful, and the pool area is very nice. Our suite had a refrigerator, 2 burner stove, and microwave. This was our main reason for choosing Floris over the Hilton, which was right across the street. Unfortunately, the plates and utensils were very few----obviously for 2 people who did not mind buying dish detergent and frequently washing the too few items. Some very nice room features included a remote controlled air conditioner, a large flat screen tv that could easily be viewed from the very nice patio, the very large and comfortable king bed, the pull out sofa, and the attractive shower. Still, there were some concerns. The ceiling light/fan did not work, the safe was faulty and was never fixed (after we quickly reported it), the water was very very hot, the toilet had a very loud high-pitched sound when flushed, one of the 2 patio chairs badly needs repair, and the coffee maker tended to be somewhat erratic. The most surprising feature was the lack of a dresser. Fortunately, the part of the closet with the safe had a few shelves for clothes, etc. Overall, my brother and I had a pleasant stay---especially since we had access to the nice beach and Casino across the street at the Hilton. And we did have a car. But my wife would have been very disappointed by the lack of a dresser and the meager dinnerware situation. On a final note, the restaurant was very nice----but expensive.

  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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463 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Curacao Island
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 29, 2013

The hotel looks good, very appealing lobby, nice 24/7 swimming pool, nice garden, rooms are a bit dusty but it's ok. Kitchen ammeneties are Ok.
Lots of mosquitos, be aware with opening doors.
Great stay

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Netherlands
Level Contributor
89 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed November 10, 2013

The hotel is located in the Piscaderabaai next to the Hilton and the Marriott. It's a short drive into Willemstad and having a car is highly recommended. There is free and safe parking on the premises. The suites are all equipped with little kitchenettes and most have a lovely terrace of balcony. They all have a big fridge and freezer. We enjoyed the restaurant Sjalotte on several nights and also prepared our own food on some nights. Breakfast is fairly expensive and not very special. There is a big supermarket "Centrum" not far from the hotel. The staff is very friendly and always eager to help. We enjoyed the location; you can walk to Pirate Bay and may use the Parasasa Beach, which is adults only. It is a great hotel, excellent to just relax and unwind. We would definitely recommend Floris Suite for a stay on Curacao.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, November 14, 2013
Dear Bas_8,

Thank you so much for your wonderful review. We are glad you enjoyed your stay with us.
We hope you will return to us often.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
50 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed November 8, 2013

Have to say we enjoyed staying here and had no problems at all. The room was certainly adequate, though it could use some freshening up.. Staff was always very helpful and we used the pool a number of times. Location is such that you need a car, but you can walk to the private beach down the road (golf cart service also available if you do not feel like hoofing it). Can be noisy at night with the wildlife sounds, so bring earplugs if you are a light sleeper.

Great price for the amenities and location - we'd go back!

Room Tip: We had a ground floor suite facing the pool; probably would have enjoyed the view from the upper lev...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, November 14, 2013
Dear Cajuche,

Thank you so much for your review.
We are glad you enjoyed your stay.
Please come back again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 21, 2013

We stayed here in September 2013. We booked the hotel because it was suppose to be adult only/straight friendly. It wasn't. At several times we had small kids in the pool. Explanation of the management: These people booked before they changed it to a adult/straight friendly hotel. That is not appropriate and not for us nor for the families with children. I'm still in correspondence with Travelocity, the hotel remains silent. The lack of trying to solve the problem or doing something is showing that the hotel doesn't care.
The staff was ok, the restaurant as well. We upgraded, which was good, the kitchen is nice and usable, however the rooms do not appear as they are shown on the picture. The hotel needs a lot of attention. The bathroom had mold in the shower and was run down. At day 3 we found some roaches in the kitchen. After complaining they took care of it. The hotel has a good location, however you need a car. There is a beach close by, maybe a 5 min walk. Not big but nice.

All over a fair hotel for a ok price, not great. There are better places. In general we didn't feel very welcome on the island.

Room Tip: For sure upgrade to the royal suite and check the site after booking frequently to get a better deal
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, November 14, 2013
Dear San Diego2010,

Thank you so much for your feedback. 2013 was indeed a transition year for us as far as the adults only policy. As of December 20 this year the hotel will enforce a strickt 18+ yr policy. everyday we work hard to make improvements to our service and product. We hope to welcome you back sometime in the future.
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Charlotte, North Carolina
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 13, 2013

We enjoyed our stay at the Floris Suite Hotel, the room was excellent, the restaurant was very good, staff was wonderful. The reason we are only doing "Very Good" is my husband and I feel there needs to be some attention to the pool. There are several tiles missing and discoloration from chlorine in the pool.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, October 14, 2013
Dear Amy B,

Thank you so much for your review. We are glad you liked our Floris Suite Hotel and our restaurant Sjalotte. We will certainly look to fix the missing tiles on the sides of the pool. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
92 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed October 5, 2013

Have stayed here on a few occasions and it's very nice because I feel u get more for the money! Swimming pool is kinda small but everything else is perfect-great price, friendly service, very helpful staff, excellent sleep quality, and zero complaints. U feel like ur in a forest with the hotel hidden away but the ambience is very romantic and peaceful. The beds were firm and sleep quality was great.

  • Stayed January 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frank H, General Manager at Floris Suite Hotel - Spa & Beach Club, responded to this review, October 11, 2013
Dear Knighttravelmd,

Thank you so much for your review!
We are glad you enjoyed our hotel and it services and found it well worth the money.
We hope to welcome you back many times in the future
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Floris Suite Hotel - Spa & Beach Club

Address: Piscadera Bay, Willemstad, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Spa Hotel in Willemstad
#5 Luxury Hotel in Willemstad
#7 Romantic Hotel in Willemstad
#9 On the Beach Hotel in Willemstad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Floris Suite Hotel - Spa & Beach Club 4*
Number of rooms: 72
Official Description (provided by the hotel):
Floris Suite Hotel-Spa & Beach Club is for guests 18 years and older and has a refreshing blend of comfort and contemporary design. ... more   less 
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Also Known As:
Floris Hotel Willemstad
Hotel Floris Suite
Floris Suite Willemstad
Floris Suite Hotel - Spa & Beach Club Curacao/Willemstad

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