My girlfriend and I recently spent 5 nights at the Floris Suite Hotel and overall I have mixed reviews. We were supposed to be in a Pool View room but upon arrival they said they didn't have any available so the first night we were put up in a garden view room. It wasn't really that big of a deal b/c the garden view room was nice but it was a little bit of a hassle having to change rooms the next day, especially when our room keys stopped working. But the housekeeping staff was able to help us and get everything straightened out. Again, not a huge hassle but when you're on vacation you don't want to be bothered with changing rooms. They did give us a free breakfast the first morning as compensation but we were later billed for it (keep reading). Once we were in the pool room, we were very happy with it. Very nice king bed, cool sitting area, big flat screen TV, nice kitchenette and refrigerator, and the bathroom was also nice. There was also a huge covered pation with tables & chairs. The first night we were there was Valentines so I emailed ahead and had them create a flower bouquet for my GF. It was supposed to be in our room but since we had to change room they gave it to us when we checked in. Of course there was a charge but it was very reasonable. Also, for Valentines Day, they had candlelight dining and a great buffet out by the pool and it was free for all guests. The food was very good and diverse and the candlelight tables around the pool were amazing. I just wish they had told us something about it beforehand b/c we were planning to eat in there on-site restaurant but found out it was closed b/c of the buffet. It ended up working out so no worries. The location of this hotel is good if you don't want to be close to Willemstad which is about 3-4 miles away. You could walk but it would take about 30-45 minutes. There isn't a whole lot of places to eat around the area but there is enough. They also have a shuttle to and from Willemstad. Contrary to what other reviewers said, you can take the shuttle back, you just have to be there in the afternoon at 430 when they make there 2nd trip. The 2 beaches are close enough to walk (5-10 minutes) or you can take their golf cart shuttle. I personally preferred the Marriott beach over Pirate's Bay b/c it was much bigger. Bring water shoes as the beaches are rocky which makes for great snorkeling. The pool at the Floris Suite is beautiful and quite large. I considered it to be very clean but there was some debris floating on top which is IMPOSSIBLE to avoid as the tradewinds on Curacao blow constantly and there is tons of landscaping around the pool. The landscaping around the property was also amazing and very well kept. The service was overall pretty good expect for the pool bar where there was rarely anyone to provide service. The restaurant onsite is very good but expensive. Free wireless internet is also a BIG plus. This place has a lot of goods things going for it but I had to give it a 3 star review b/c when we went to check out I noticed that they had charged us for breakfast every single day even tho we only ate breakfast once and that was supposed to be free. I noticed b/c the breakfast was really pricey ($35 US for 2 people) and times that by 5 and it's a good bit of money. So I told the person at the front desk and they took it off straight away but it was still a little concerning. What if I hadn't checked the bill ya know? But for the most part, this hotel is a very good option if you don't mind not being right on the beach or close to the Willemstad. Very quite, large rooms, good service, and a great pool.
Pool view rooms if you want to be close to that or garden view rooms if you want more privacy.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you so much for writing your detailed review. We are happy with the feed back. Floris Suite Hotel, Curacao offers free wireless internet access to all our guests and we are glad you liked it so much. It is secure, reliable, fast, and free. We now feature two private beaches very near to our hotel for our guests to enjoy. We hope to see you back sometime in the future.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.