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“Suitable for anyone” 4 of 5 stars
Review of Hotel Scharloo

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Hotel Scharloo
2.5 of 5 Small Hotel   |   van den Brandhofstraat 12, Willemstad, Curacao   |  
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Ranked #15 of 33 Willemstad B&B and Inns
Contributor
12 reviews 12 reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
“Suitable for anyone”
4 of 5 stars Reviewed February 17, 2014

Great hotel with lovely staff, right in the city centre of Willemstad. Spacious rooms with every needed comfort. There is a small garden pool, free to use 24 hours a day, which is a great plus. The breakfast is tasty and more than enough per person. Ine, the lobby Manager, can also contact you with great personal guides to lead you around the island. Ask for Elvira, a lovely dutch woman with a radiant passion for Curaçao, who loves to show you her favourite sightseeing treasures.

Room Tip: The room we had, had a small balcony, looking out to a blind wall. It didn't really bother us, b...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelScharloo, General Manager at Hotel Scharloo, responded to this review, March 24, 2014
Thank you very much for your kind and friendly review! We always try to do our best to make every vacation unforgettable for our guests.
The Standardrooms are not located in the garden, they are all located in the small "tropical alley" . The profit of it is that it is cool in the rooms. and only a few meters from the garden with the pool. The apartments are located in the garden.
I hope to welcome you again as our guest.
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82 reviews from our community

Traveler rating
    35
    34
    8
    2
    3
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12
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2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Ballarat, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed February 4, 2014

Pls note that it seems that once a month an extremely loud night club sets up next door to the hotel on a Friday night. I was there for this. Should you find yourself in this position, pls be aware:

1. earplugs, which the owner says (see the review comment by the manager on 14 April 2012) they provide for guests for these monthly extravaganzas, make no difference at all to the noise levels. It is way too loud.

2. Management did know about this event on the Friday afternoon I arrived and said nothing, contrary to the information provided by the owner in the same comment mentioned above. When i asked what could be done, the manager rang the owner, who said nothing at all could be done.

3. A visit to the police station to alert them to the party, once you are aware of it on Friday afternoon is well worth it. This is because the people who run this event have a permit that ceases at midnight yet they continue, as others have mentioned here, to 3 or 4 or 5 am. On this visit, obtain the police phone number and inform them of the event. I found them extremely helpful and concerned, in contrast to the owner.

4. If the music goes on beyond midnight (as it clearly always does), ask the surly night watchman for the telephone and call the police (he refused to do this for me). When I rang them at 1 am, they answered immediately and arrived at the party within 10 minutes. Five minutes later the whole event had ceased.

5. The police asked me why it was me reporting the party to them and not the Scharloo hotel staff. They informed me that they would expect the owners of the hotel to take care of their guests in this way and not have the guests coming themselves to prevent a sleepless night. I could not provide an answer.

  • Stayed September 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelScharloo, General Manager at Hotel Scharloo, responded to this review, March 24, 2014
First of all , I want to apologize for the bad experience with that "booming "night!
I really can not explain why things went the way they did; We didn't act the right way. That's for sure.

The positive thing is that you visit our hotel in September 2013, and you put the review on February 2014, but in December 2013 the monthly nightclub closed their doors.
Maybe there are going to be some "special" events in town, and our caribean people LOVE to celebrate everything loud. But I really hope no one is going to have so many troubles. We are going to do our very best that in case of having this experience we will act on the right way.

Best regards,

Ine van der Burgt General Manager
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Rio de Janeiro, RJ
1 review
3 of 5 stars Reviewed December 16, 2013

Pros: Good location, helpful and friendly staff. Good cost benefit. Our group booked three rooms, and they were very different from one another. One had a complete kitchen and huge balcony and one was a small regular room, but they were all nice.

Cons: One of the rooms had a bad smell in the bathroom. Night watchmen wasn't very friendly. Parking only fit 3 cars, so we had to leave the car in the street. Reception only works until 6pm. If you are going to check in later, better try to talk to them in advance.

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
92 reviews 92 reviews
49 hotel reviews
Reviews in 29 cities Reviews in 29 cities
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed October 7, 2013

This is a great bed and breakfast as well as a hotel nestled away in Punda overlooking downtown Willemstad. The rooms are tastefully decorated for the price. The service is exceptional and the value is great. The manager is really knowledgable, helpful, and very upbeat to converse with. The location is good and security is exceptional. The cleanliness is super clean and u will never find anything out of place here. There is a day care service and will arrange a taxi for sightseeing tours and rent cars at nominal rates for hotel guests.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 1, 2013

Great accommodations. The hotel is a 2 minute walk to the floating market downtown and an easy bus ride away from amazing beaches. Rooms have air conditioning and access to a gorgeous pool. The staff was extremely helpful with directions and maps. Rooms are minimalist, but no complaints!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Bussum, The Netherlands
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 14, 2013

Good place within very easy walking distance of all highlights of Willemstad. Nice, very clean and big room, good bathroom. Friendly and good service. Two things keep this from a 5: the room I was in looked onto a blind wall and was thus a bit dark, and while the hotel has a very nice garden and dipping pool it was kind of quiet when I stayed. Still, I'd say absolutely value for money.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed April 8, 2013

I stayed at this hotel for 9 nights in March in an apartment facing the main patio/ courtyard area. I travelled as a single woman and was glad that I chose an apartment where I could cook meals instead of eating out every day. The rooms were very clean and had both fans and A/C. I was NEVER too hot.

It took a little while to adjust to the lack of glass windows which made the rooms feel a little darker than I'm used to, but I'd seen similar comments from travellers at other hotels in town. After a day I was fine. You can open the slats for some light or I also had the option of leaving one or both of my front doors open during the day (and even into the night).

I felt quite safe at this hotel. The gate locks at 6pm every night (guests are given a key) and the security guard was very friendly.

The location of the hotel itself was perfect. I didn't rent a car and was able to walk to Punda (the main town area) in a couple of minutes via 1 of 2 bridges. The bus station was also close by so I took frequent trips to the beach by mini bus (about $2 US). The Seaquarium beaches (Cabana Beach, Mambo Beach, etc) are about 15 minutes away and cost $3 US for entry plus another $3 for a beach chair.

Also:
- eat at the food hut close to the bus station if you can. They make great, cheap local dishes! The lemon water (not at all acid) was also a nice thirst quencher.
- a small grocery sits across the street from the food hut.
- have a shake at one of the Batido shake trucks (had a great watermelon shake there - have it with milk). TASTE your shake before you leave though. Once I was given the wrong shake.

Room Tip: Loved my room facing the main patio. If people are a little loud while eating breakfast in the morni...
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  • Stayed March 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Scharloo

Address: van den Brandhofstraat 12, Willemstad, Curacao
Phone Number:
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 33 B&Bs / Inns in Willemstad
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Scharloo 2.5*
Number of rooms: 18
Official Description (provided by the hotel):
Hotel Scharloo is an elegant Historic building; it has a cozy atmosphere and is beautifully located in the charming City of Willemstad. The hotel offers a stunning view over de quay with the floating market, and the multi-colored historical Dutch colonial style buildings. Hotel Scharloo is in walking distance of restaurants, terraces, shopping centre and entertainment, and the world famous floating bridge. The hotel has 18 rooms with all his comfort and luxury. All rooms have AIRCO, CABLE-TV, FREE WIFI, A safety-BOX, and a FRIDGE; Our DeLuxe rooms offer a separate dining room with fully equipped kitchen. The most rooms are located in the villa with all his historical details. In the enclosed garden you can relax in the great lounge swimming pool or on the loungers under need the black olive tree. Visitors also come to Curacao for the spectacular sandy beaches, scuba diving, sailing and other beach sports, these are all in the surrounding area of our Hotel. Also nearby is the bus stop, for fast frequent services with great value fares, or hire a car and explore the Island. ... more   less 
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Also Known As:
Hotel Scharloo Curacao/Willemstad

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