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“A nice place to stay” 4 of 5 stars
Review of Hotel 't Klooster

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Hotel 't Klooster
3.0 of 5 Hotel   |   A. de Veerstraat 12, Willemstad 00000, Curacao   |  
Hotel amenities
Ranked #13 of 27 Hotels in Willemstad
Somerset Bermuda
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“A nice place to stay”
4 of 5 stars Reviewed April 23, 2014 via mobile

We stayed here at the end of November last year. We enjoyed the stay. The staff was so friendly and helpful especially when we were having some difficulties with our credit card. The room was comfortable, and the sitting area is very restful. We often enjoyed an evening drink at the bar. When we asked for some recommendation s we always got good advice. We would not hesitate to go there again. We loved Curacao.

Stayed November 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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80 reviews from our community

Traveler rating
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    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
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English first
Winter Park, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 17, 2013

This little hotel is well located, about a kilometer from the flooating bridge in downtown Willemstad.
The price was good, the staff VERY VERY attentive, when everything was closed late night, i wanted to eat cereal and they went out of their way to provide us milk and cereal. They have an excellent staff. The place is clean, has hot shower. You will not be disappointed.

Room Tip: any room would b good
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  • Stayed December 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Senior Contributor
33 reviews 33 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 2, 2013

We got a really good price and stayed at this hotel for a few days - very good choice. The hotel is clean, the staff is friendly and the price is a lot better than other hotels in the area. Well worth a visit.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
84 reviews 84 reviews
30 hotel reviews
Reviews in 50 cities Reviews in 50 cities
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 1, 2013

This hotel is located just off the city center of Willemstad. The hotel is a former monastery and has a very peaceful inner courtyard around which the rooms are situated. The rooms are neat and clean, and they are comfortable. I had no complaints about anything, although the pool is really small. What I found was that I loved really relaxing in the yard and taking a quick dip. I did not have breakfast or dinner there. The bar though is very nice and is located in the former chapel. All in all a place I recommend to people going to visit Curacao.

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Paradera, null, Aruba
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 9, 2013

Nice and Cozy..love it, great ambiance. Grand cafe Augustines was nice and life music, she was awesome. Food is good. The place is very clean and relaxing. Love the rooms and is located very central. Breakfast was good.

  • Stayed October 2013, traveled on business
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Valencia
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed September 14, 2013

The building is a beautiful combination of old and new. The restyling is brilliant. I loved the old floor and I could feel the building's history.
However the suite wasn't very comfortable. It was dark, humid and not easy to breathe. And mosquitos came through the wooden windows.
The staff was very casual, in my opinion a bit too loose. It was not easy to find staff in the evening. Fortunately the security guard Mr. Bob made up for it.
For a short stay it was OK.

  • Stayed July 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Rimini, Italy
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 1, 2013

We were there for our 2012 Christmas holidays.
First: we arrived late in the evening from a very long intercontinental flight and were barely greeted by the young lady at the reception. We had paid a deposit before arriving in Curaçao and were asked to settle the full total even before getting to see the room (BIG mistake).
Upon arrival in the bedroom, we immediately realised it was filthy, however we were just too devastated from the journey to do anything but collapse on the bed and fall asleep. The following morning I reported the problem to another young lady at the reception, who would not believe me and looked down on us as if we were just two troublemakers who always have to complain about something. I therefore invited her to visit the room, and when shown the bunches of hair on the floor, the wooly dust balls, the fingerprints on the taps, etc., even she had to admit it was not ok, especially for the outrageous price they were charging us. She said she would make sure the bedroom was thoroughly cleaned that day.
We went to the beach, came back at around 2 pm and found the bedroom had been somewhat cleaned, but there were still bunches of hair in the wardrobe. Since I saw the cleaning lady in the nextdoor room, I asked her directly if she could please clean there as well. She picked up the hair with her barren hands and seemed puzzled that I minded that sort of things.
Well, we said, we're only staying here for a few days, let's make do and not spoil our holidays, even though for the price we are paying, this sort of (bad) service and (lack of) cleanliness are a rip-off. It was Christmas, and we all feel better persons that time of the year. Then...
I admit this is not the hotel's fault, but it contributed to a nightmarish experience. During the night between Christmas Eve and Christmas Day, at 3.00 am (that's in the middle of the night, just in case you missed the detail) we started hearing very loud noises of an organ playing, mikes being tested, singers warming up, furniture being moved around. They were getting ready for the Christmas function, which ran from 5 am to 7.30 am, plus all the greetings outside on the yard. We happened to be in room 18, facing directly the side of the church, and the hotel has no glass windows you can close to reduce the noise, only the wooden shades you cannot really ever totally close. So, it felt like mass was being celebrated in our bed and of course we could not get any sleep at all from 3 onwards.
Then, as we were packing our stuff, ready to leave for the northern part of the island... the cherry on top of the cake: we found a pair of used, worn and dirty knickers in one of the upper shelves of the wardrobe. I have photos, go look for yourselves. So much for the thorough cleaning!!!
Also, I saw more than one pen marks on the bed sheet, I just hope whatever washing programme they used at least killed any germs.
For all of the above-listed reasons, my warm recommendation is to avoid this place if you can.

Room Tip: Dirty rooms, noisy surrounding, unfriendly staff.
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  • Stayed December 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel 't Klooster

Address: A. de Veerstraat 12, Willemstad 00000, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Suites Swimming Pool
Hotel Style:
#2 Best Value Hotel in Willemstad
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel 't Klooster 3*
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Also Known As:
Hotel 't Klooster Curacao/Willemstad

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