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“Great honeymoon spot” 5 of 5 stars
Review of Baoase Luxury Resort

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Baoase Luxury Resort
5.0 of 5 Resort   |   Winterswijkstraat 2, Willemstad 00000, Curacao   |  
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A November to remember at
Ranked #1 of 27 hotels in Willemstad
New York City, New York
1 review
3 helpful votes 3 helpful votes
“Great honeymoon spot”
5 of 5 stars Reviewed September 24, 2012

My new wife and I loved the Baoase resort. It is a beautiful place for a recently married couple to relax after the wedding and enjoy the beach, great food, amazing weather and lovely staff. I thought the island was on the up and that it will continue to improve every year. It seems like there is a lot going on.
The hotel itself is wonderful. The lagoon they have created has enough private spots that you feel like the you have the place to yourself and it is extraordinarily well maintained.
As i mentioned the staff are fantastic - young, friendly, energetic and some of the nicest people you could wish to meet. The guests are a good mix of people, some dutch, some from the rest of europe, a few americans. All very friendly though.
Overally I would highly recommend this resort to anyone looking for a relaxing and slightly off the beaten track place to go for a romantic break.

Room Tip: There are no bad rooms but if just 2 of you get one of the beach front suites
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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222 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 15, 2012 via mobile

I can't wait to go back! Awesome staff!
Beatiful place! The rooms are impecables! It was done with lots of love and heart thinking about the GUEST!
A truly amazing experience!!!!! Way to go Baoase!!!!!!!!!!!!!!!!!!!!!!!!'

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 5, 2012

We just were wowed by The Baoase Resort. From the delightful management manner, to the exquisite design elements, and a perfect environment for those looking for a quiet exclusive appeal. The food was top notch and beyond our expectations, and we are extremely well traveled world wide. I cannot say enough. Our family will return there without question! It is absolutely unique and ideal for adults, couples, and older children who can appreciate the beauty, the tranquility, the five star plus cuisine, and simply the hands off management style that caters to those that sincerely are independent and know what they like and what they want. Extremely detail oriented as needed.

We shall return!

Room Tip: You cannot go wrong whatever you choose to be honest. For families the villas are exquisite.
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 13, 2012

My wife and I visited Baoase on our honeymoon. We selected the resort based on previous reviews and a write-up in the NY Times. We were not disappointed – incredible service, great food, and an ideal location. We were thoroughly pleased and would definitely go back when we have the chance! Here are the details …

We booked our stay more than 6 months ahead of time, and the resort contacted us several times to follow-up on billing, get our flight details, and ask us a few questions to personalize our stay. A few days before our trip, we received an email alerting us that we’d been given a free upgrade to a suite (we had reserved their Deluxe Colonial Room). This upgrade was just the first of many examples of great service.

When we arrived at the resort, we were given a tour and then shown to our room. In our room, we were greeted with a welcome gift: a bottle of champagne, two non-alcoholic cocktails, and an array of meats, cheeses, breads, and dips. The suite itself (#3) was gorgeous … a bright open space that was still very private. The suit included several nice touches: 1) An excellent open shower, 2) a huge, very comfortable bed, 3) a flatscreen TV that could be raised and lowered into a storage cabinet at the foot of the bed, 4) a good sized balcony with lounge chairs, table, and hot tub. Like some other reviewers, we had some initial troubles getting the hot tub to heat up to the desired temperature … but we were able to easily fix the issue by powering the hot tub off and then back on again. The housekeeping and turndown service was excellent. The room was made up every morning while we were at breakfast or on the beach. In terms of the turndown service, we returned from dinner every night to find candles lit, the air conditioner turned on, music playing, the bed turned down, and a small box of treats on our pillows.

The resort itself was gorgeous. Everything was very new and well maintained. The Bali-themed decorations and furniture were high quality and brought a nice air of luxury to the resort. Lounge chairs, hammocks, and cabanas surrounded the private beach, providing ample places to sit (we spent most of our time on the Bibi Island, a man-made island that serves as one of the breakers that encloses the private beach). Waiters from the bar and restaurant habitually brought us complimentary pitchers of ice water, fruit, and other small appetizers when we lounged around the beach area. We did not order any drinks from the bar, however (we bought liquor, beer, and wine at the local grocery store, ~3 min walk from the resort), and had drinks in our room / on our balcony instead.

The food at the resort was incredible. We ate breakfast there everyday (included in the price of our room). Each morning we were greeted with an array of breads, meats, cheeses, spreads, and juices. We were also able to order off the breakfast menu, which included well-portioned gourmet dishes. For dinner, we ate three times at the Baoase restaurant. Of the 6 entrees that my wife and I had between us, only one was not very good (a chicken dish, which was overcooked). Of the other 5, 3 were great and the other 2 were absolutely incredible. We shared appetizers every night and once again, only one was somewhat disappointing. In short, having eaten at many top restaurants in New York City, I can confidently say that the food at the Baoase restaurant was top notch and well worth the price.

Finally, my wife and I scheduled several activities through the resort: a sunset cruise with open bar, a couples massage, a snorkeling trip, and a full-day tour of the western part of the island. All were very good and we even received the snorkeling trip as a gift from the resort.

All in all, it was a great stay with exceptional service. I would highly recommend Baoase for honeymoons / anniversaries and even for groups of friends or families looking for somewhere quiet and relaxing.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saskatoon, Canada
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 13, 2012

My new wife and I have never felt so pampered in our lives. The service here is extraordinarily friendly, and the resort grounds are uncrowded and gorgeous. I had high expectations for this place, and they were definitely fulfilled. A wonderful stay.

Stayed August 2012, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Juan, Puerto Rico
1 review
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed July 31, 2012

Our stay at Baoase Curacao:

My girlfriend and I stayed at this resort 2 weeks ago and upon arrival we were shown to our room which was the Deluxe Colonial Room. We immediately noticed a faint sewage odor coming from the bathroom but, as we were very tired from our trip, closed the bathroom door and went to bed.

However during the night, the sewage stench became worse and unbearable and kept us from having a good night sleep. In the morning, when the front desk was staffed, we immediately informed front desk personel about this negative experience and they moved us to another room, a suite which was fine and up to standard.

However, upon check-out the 1st night in the Deluxe Room was charged to our bill. We protested this upon check-out but the Operational Manager was of the opinion that because they moved us to a suite, which was the only available room by the way, that this was sufficient. He did not hear our complaint in full but yet his decision was made right there and then not to honor our request to remove the 1st night's charge. We told him that we will deal with it in writing which we did upon arrival back home.

Our first email was not answered, to the 2nd email we were promised an answer within 48 hours. After 72 hours, we finally received an answer from the Operations Manager and again our request to take the 1st night of our invoice, was not honored. As a luxury resort, this is not the correct way to deal with clients' complaints. It completely ruined our experience and left a very bad impression in terms of credible complaint handling and the manner in which this resort does business (renting out unfit rooms and charging for them).

The resort itself is average in terms of being dubbed a "luxury resort". Not comparible to other luxury resorts in the Caribbean.

Paul & Maria

  • Stayed July 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PA
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 6, 2012

This place was so private and the service was so impeccable, I honestly don't know how they stay in business. During our 8 day stay we felt like we had the resort to ourselves (granted it's the slow season). I've never been in a resort that felt so intimate and yet still managed to provide such high-class amenities. From the reservation process all the way to the farewell send off, our expectations were exceeded. Baoase made our 20th anniversary something we will never forget.

Reservation: Reservation process was as easy as sending an email. Correspondence was always promptly and thoroughly responded to. No question was ever left unanswered. I was quite surprised to receive a brief pre-trip survey about a week prior to check-in. This ensured our stay was exactly what we wanted it to be. The best surprise, however, was getting an email about 5 days prior to our stay letting us know we’d been given a free upgrade from a suite to a villa. This was the first time I had ever been upgraded so far in advance.

Check-in: Check-in was as smooth as you could imagine. Jill took us on a brief tour of the resort and then showed us our villa. They had an unbelievable spread prepared for us. In addition to the welcome drinks, we had a beautiful floral arrangement, a bottle of prosecco and a lovely meat/cheese tray. This was such a welcome sight after a long day of travel. The villa itself was breathtaking.

Our villa: We had Villa 4, which is in the front of the resort and in my opinion one of the most private. Our entrance to the endless pool was in the back corner and for most of our stay no one else appeared to be staying in the other 3 villas that surround the pool. Even when a family did eventually check in to the room next door we rarely heard them and the landscaping provided plenty of privacy on our porch.

Our villa included a master bedroom, 2.5 baths, full kitchen, outdoor seating area, and indoor and outdoor dining areas. We had an indoor shower, an outdoor rain shower as well as a shower by the pool. Instead of a bathtub we had an outdoor mineral pool (water was changed every 2 days). The room also included a CD player with speakers both inside and outside the villa.

Housekeeping was provided daily and they did an excellent job. I will say the “do not disturb” sign did not always keep them away. A few times when we came back from breakfast they were cleaning even though we had put the sign out. They did ask if we wanted them to come back later, but we were happy to sit on the porch and let them finish. If this is something that might bother you, best to say something to the reception area. I’m sure they would take care of it.

Turndown service, which included candles inside and out, music, a small pastry and inspirational quote on the pillow, was provided every night generally between 6-7. If you’ll be in your room at that time just call reception and they can arrange for a later time. The first night, which was our anniversary, they added rose petals in the bedroom. They also appeared to do some light cleaning in the evenings as well, although we were told cleaning was only done once a day.

Dining: Breakfast was included in our rate and it was wonderful. Each morning included an assortment of milk, juices, coffees (warning it’s very strong), prosecco for mimosas, a smoothie, fresh pastries and a small platter of cheese/meats. In addition, there was a full menu to choose from. Highlights of the breakfast menu were the parma ham, egg and brie quesadilla and several varieties of eggs benedict including lobster and salmon. As far as I could tell you could order as much off the menu as you wanted. We often took our pastries back to the room to snack on later as the meal was quite large.

Due to the above-mentioned large breakfast we didn’t eat lunch often. One day we ordered a bread and cheese tray off the lunch menu and it was delicious. There is also a decent grocery store 1 block away from the resort, so you can stock up on snacks and beverages there as well.

For dinner we ate on the beach almost every night. The food was fantastic, although Chef Renee did say he has trouble getting fresh produce and does order a lot of his food from Holland or America. I found the portions to be small, but intensely flavorful and certainly filling. Each night started with a chef’s amuse-bouche which was always interesting. Highlights of the dinner menu where the cream of mushroom soup, the tuna with tempura shrimp and vegetables, carpaccio beef salad and table side steak tartar. We also had 2 excellent fish dishes, brill (with amazing fried risotto cakes) and sea bass done with a tomato compote. I was usually too full to enjoy dessert, but they do make their own ice creams and sorbet and they were wonderful. The wine list is very eclectic (South Africa, France, US, Italy, South America) and has many bottles at a reasonable price point (30-50 USD). They also have several half bottles and well as wines and champagne by the glass. Mixed drinks for top shelf liquor generally ran about $12-$14 and were made well. Also, tap water in Curacao is fine, so no need to have bottled water at dinner unless you prefer it. Just be sure you specify a pitcher of water or you will pay for bottled water.

Amenities: The endless pool was lovely and most days we had it all to ourselves. There is a small cave/tunnel that leads to a spa within the pool (green button on the wall to turn on the bubbles). The beach area is very nice and larger than expected for a resort this size. Lots of private areas and more than enough chairs to accommodate all guests. Beach service includes chairs, towels, water and fruit. Beverages are simply added to your room. The resort wasn’t busy during our stay so we found beach service to be timely. I could imagine on busier days it might get slower, but it’s a quick walk to the bar if you’re in a hurry. To be honest our room was so nice we spent most of the time on the porch and in the pool and didn’t go on the beach nearly as much as expected. Also, bug spray is provided as the mosquitoes can be an issue at night. I actually used Deep Woods Off Botanical lotion. It smells great, isn't greasy and works well. My husband used the spray they provided and said it worked well. I will say the spray for the porch is quite smelly so you'll need to give it time to dissipate.

The best experience we had at the resort was the in-villa cooking. Chef Renee spent nearly 6 hours demonstrating a variety a cooking techniques right in our own kitchen. It was very informal and was more like taking a cooking class where you got to do food and wine pairings. He spoke to us twice before deciding on the menu to see what we were interested in. I definitely got the impression it would be tailored specifically to your desires. For us we wanted more of a cooking lesson. If you wanted a more formal meal I’m sure he would have accommodated that as well. He was incredibly friendly and wonderful to interact with on such a personal level. It was a once in a lifetime experience to spend time with a chef of his caliber.

As far as other services, they were certainly offered to us (there’s a big book of activities you can select from), but we had a rental car and chose to explore the island on our own.

Checkout: Checkout was as easy as you can imagine. We had a bill in our room on the last night. We signed a final invoice when we stopped by reception to drop off our room key. All of the reception staff walked us to our car and waved good-bye as we headed to the airport. One note, on the last night I had mistakenly thought our flight was in the morning and was making arrangements for breakfast. One of the security staff actually caught my mistake and prompted me to re-check our flight times. I was shocked they would be that thorough and they even gave us a late checkout to allow us a leisurely final morning. Now that is going above and beyond.

In summary, this is an amazing resort with wonderful staff who far and away exceeded our expectations. I would recommend this resort to anyone who is looking for time away to reconnect with loved ones and enjoy the peace and quite that Curacao has to offer. My only fear is this experience has ruined us for finding future vacation spots. Many thanks to all the staff at Baoase who made our 20th anniversary such an unforgettable experience.

Room Tip: If you can afford the villas they are amazing. The rest of the resort is so nice though, any room th...
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Baoase Luxury Resort

Address: Winterswijkstraat 2, Willemstad 00000, Curacao
Phone Number:
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Willemstad
#1 Top resorts Hotel in Willemstad
#1 On the Beach Hotel in Willemstad
#1 Spa Hotel in Willemstad
#1 Family Hotel in Willemstad
#1 Romantic Hotel in Willemstad
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Baoase Luxury Resort 5*
Official Description (provided by the hotel):
Nestled amidst tropical gardens on the pristine waters of the Caribbean Sea, Baoase Luxury Resort in Curacao, is the ultimate island retreat! Named to the 2010 Hot List by Conde Nast Traveler, and Winner of the 2011 Travelers Choice award from Tripadvisor for Top 10 hotels for Romance in the Caribbean and Mexico, Baoase is an unforgettable experience that promises total relaxation, luxurious comfort, and impeccable service. This stunning brand new resort is surrounded by meandering free form pools, waterfalls, swaying palms and an idyllic private beach. Reflecting the qualities of an elegant home, the residential style villas and suites at Baoase are decorated in a refined Asian style and provide a relaxing ambiance complete with modern amenities. Villas and Suites also offer free connection to wireless internet and all indoor areas are air-conditioned whereas the porch has ceiling fans. Suites feature a spacious balcony/terrace with stunning sea view, each has its private garden with Jacuzzi. The interior design and its facilities are unique. Furthermore they boast a flat screen TV, DVD and Dolby surround system, coffeemaker, mini fridge, and wireless internet. The Master Villa is the Baoase's top accommodation. It comes with views that reach all the way to the buildings of downtown Willemstad, Curacao's capital. The villa also has its own private infinity pool, complete with a "luxury cave" that includes a Jacuzzi, a bar and card table and a relaxation area. Also included in the Master Villa is a chef, butler and the use of a private beach. From water sports to sailing, diving or fishing excursions, your every request will be taken in to consideration to help make your vacation the most memorable. Baoase luxury Resort will surely bring Heaven to Earth. . ... more   less 
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Also Known As:
Baoase Luxury Hotel Willemstad
Baoase Luxury Resort Curacao/Willemstad

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