We just were wowed by The Baoase Resort. From the delightful management manner, to the exquisite design elements, and a perfect environment for those looking for a quiet exclusive appeal. The food was top notch and beyond our expectations, and we are extremely well traveled world wide. I cannot say enough. Our family will return there without question! It is absolutely unique and ideal for adults, couples, and older children who can appreciate the beauty, the tranquility, the five star plus cuisine, and simply the hands off management style that caters to those that sincerely are independent and know what they like and what they want. Extremely detail oriented as needed.

We shall return!

My wife and I visited Baoase on our honeymoon. We selected the resort based on previous reviews and a write-up in the NY Times. We were not disappointed – incredible service, great food, and an ideal location. We were thoroughly pleased and would definitely go back when we have the chance! Here are the details …

We booked our stay more than 6 months ahead of time, and the resort contacted us several times to follow-up on billing, get our flight details, and ask us a few questions to personalize our stay. A few days before our trip, we received an email alerting us that we’d been given a free upgrade to a suite (we had reserved their Deluxe Colonial Room). This upgrade was just the first of many examples of great service.

When we arrived at the resort, we were given a tour and then shown to our room. In our room, we were greeted with a welcome gift: a bottle of champagne, two non-alcoholic cocktails, and an array of meats, cheeses, breads, and dips. The suite itself (#3) was gorgeous … a bright open space that was still very private. The suit included several nice touches: 1) An excellent open shower, 2) a huge, very comfortable bed, 3) a flatscreen TV that could be raised and lowered into a storage cabinet at the foot of the bed, 4) a good sized balcony with lounge chairs, table, and hot tub. Like some other reviewers, we had some initial troubles getting the hot tub to heat up to the desired temperature … but we were able to easily fix the issue by powering the hot tub off and then back on again. The housekeeping and turndown service was excellent. The room was made up every morning while we were at breakfast or on the beach. In terms of the turndown service, we returned from dinner every night to find candles lit, the air conditioner turned on, music playing, the bed turned down, and a small box of treats on our pillows.

The resort itself was gorgeous. Everything was very new and well maintained. The Bali-themed decorations and furniture were high quality and brought a nice air of luxury to the resort. Lounge chairs, hammocks, and cabanas surrounded the private beach, providing ample places to sit (we spent most of our time on the Bibi Island, a man-made island that serves as one of the breakers that encloses the private beach). Waiters from the bar and restaurant habitually brought us complimentary pitchers of ice water, fruit, and other small appetizers when we lounged around the beach area. We did not order any drinks from the bar, however (we bought liquor, beer, and wine at the local grocery store, ~3 min walk from the resort), and had drinks in our room / on our balcony instead.

The food at the resort was incredible. We ate breakfast there everyday (included in the price of our room). Each morning we were greeted with an array of breads, meats, cheeses, spreads, and juices. We were also able to order off the breakfast menu, which included well-portioned gourmet dishes. For dinner, we ate three times at the Baoase restaurant. Of the 6 entrees that my wife and I had between us, only one was not very good (a chicken dish, which was overcooked). Of the other 5, 3 were great and the other 2 were absolutely incredible. We shared appetizers every night and once again, only one was somewhat disappointing. In short, having eaten at many top restaurants in New York City, I can confidently say that the food at the Baoase restaurant was top notch and well worth the price.

Finally, my wife and I scheduled several activities through the resort: a sunset cruise with open bar, a couples massage, a snorkeling trip, and a full-day tour of the western part of the island. All were very good and we even received the snorkeling trip as a gift from the resort.

All in all, it was a great stay with exceptional service. I would highly recommend Baoase for honeymoons / anniversaries and even for groups of friends or families looking for somewhere quiet and relaxing.

My new wife and I have never felt so pampered in our lives. The service here is extraordinarily friendly, and the resort grounds are uncrowded and gorgeous. I had high expectations for this place, and they were definitely fulfilled. A wonderful stay.

Our stay at Baoase Curacao:

My girlfriend and I stayed at this resort 2 weeks ago and upon arrival we were shown to our room which was the Deluxe Colonial Room. We immediately noticed a faint sewage odor coming from the bathroom but, as we were very tired from our trip, closed the bathroom door and went to bed.

However during the night, the sewage stench became worse and unbearable and kept us from having a good night sleep. In the morning, when the front desk was staffed, we immediately informed front desk personel about this negative experience and they moved us to another room, a suite which was fine and up to standard.

However, upon check-out the 1st night in the Deluxe Room was charged to our bill. We protested this upon check-out but the Operational Manager was of the opinion that because they moved us to a suite, which was the only available room by the way, that this was sufficient. He did not hear our complaint in full but yet his decision was made right there and then not to honor our request to remove the 1st night's charge. We told him that we will deal with it in writing which we did upon arrival back home.

Our first email was not answered, to the 2nd email we were promised an answer within 48 hours. After 72 hours, we finally received an answer from the Operations Manager and again our request to take the 1st night of our invoice, was not honored. As a luxury resort, this is not the correct way to deal with clients' complaints. It completely ruined our experience and left a very bad impression in terms of credible complaint handling and the manner in which this resort does business (renting out unfit rooms and charging for them).

The resort itself is average in terms of being dubbed a "luxury resort". Not comparible to other luxury resorts in the Caribbean.

Paul & Maria