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“Friendly staff” 4 of 5 stars
Review of Otrobanda Hotel and Casino

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Otrobanda Hotel and Casino
4.0 of 5 Hotel   |   Breedestraat | Willemstad, Curacao, Willemstad, Curacao   |  
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Ranked #20 of 29 Hotels in Willemstad
FL
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Friendly staff”
4 of 5 stars Reviewed November 23, 2013

My sister was very ill and taken off a cruise ship to St Elisabeth Hospital in Willemstad. The port agent arranged for me to stay in Hotel Otrabanda, so I could walk to the hospital to visit my sister. I stayed 5 nights.

The hotel is an air conditioned, basically comfortable hotel with a small pool but no frills.

The open air restaurant was pleasant but the weather was too hot to eat outside during the day. The breakfast buffet was excellent.

The staff in both the hotel and restaurant were very helpful and spoke English. They went out of their way to make local telephone calls for me. One wait person often asked how my sister was doing.

One negative, I could not log on to their wireless internet in the lobby with my notebook. I think it was a case of their not having the newest technology. I had several younger (20 year olds) help me try to log on without success.

Because of this, I made several long distance calls (from my room) but the bill for these was only $22 US.

Overall I found this hotel more than just adequate. The staff made the difference in my stressful stay. When we were ready to go back to the US, we left about 5 am. The desk person even told us when our taxi arrived.

It is not a resort hotel but would be good for business visits.

Room Tip: Ask for two beds if you are not alone. The double bed is small for two people.
See more room tips
  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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57 reviews from our community

Traveler rating
    13
    27
    9
    2
    6
See reviews for
12
19
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Toronto, Canada
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed November 4, 2013

We were originally booked at Kura Hulanda - just across the street, but that one closed up just a few days before our arrival, with no notice to us. I did consider Ortobanda Hotel before, it was my second choice and I just went with it once I realized what happened to Kura Hulanda. The hotel is very basic, but the basics are there. AC, mini-fridge, daily house keeping, buffet breakfast - all was okay though nothing was spectacular. The water in the sink and shower only has one temperature - pretty much ambient or a little higher. It's fine for basic needs but you will not be able to get a hot shower to relax or a splash of cold water to cool off. On the 5th floor the music from the restaurants downstairs and across the canal does not bother too much. In hindsight, I would have chosen a different location (not in Willemstad), but in the town anything better will cost quite a bit more, so it all depends on what your priorities are.

Room Tip: Higher floors facing Punda are best to enjoy the view and avoid the noise at night.
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiderdorp, The Netherlands
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed September 28, 2013

If you do not want to sleep, why waste money on a hotel?
Location is good, rooms clean (but small and overpriced), but the loud music playyed in the hotel restaurant made sleeping imposible. Something you would expect in a budget hostel. Way overpriced. Avoid if you can.

  • Stayed September 2013, traveled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Armenia, Colombia
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
1 of 5 stars Reviewed June 27, 2013 via mobile

Arrived after a long flight, and checked in at otrobanda. I am actually surprised about the good reviews this hotel had got. I has to look through and seems like many wanted to run away but many more liked the place, so i really don't know if there is a hidden floor or separate hotel with same name..

I've rated location as 4 because it is in a good location with a really nice view, but the hotel itself is terrible:

Check-in: A grumpy no-smiles girl hardly greeted when checking in. All contra hospitality.

Rooms: Was there for work; and they advertised internet in rooms, but that was not the case. Neither wireless or cable worked in room. Useless to ask reception about anything, never any "of course we can help". The room itself had a view into a brick wall; mold in bathroom& room; bathtub with rust-stains.. The bed was a standard "IKEA" bed and was placed against the wall. But it was not attached to anything, and the slippery brick floor made it slip, so there was a big gap b/w bed/wall. Meaning no sitting in bed. No extra channels on TV (movies etc, no room service).

A big disgusting worn down carpet flooring was all around the hotel except reception.

Service: Restaurant personnel came to serve you when they felt they had time, even though nice when they finally did. Ordered a surf & turf first night; steak was overcookef and impossible to chew; and lobster was so attached to shell it was impossible to get out.

Breakfast was good though..

I choosed Kura Hulanda after this (at almost same rate); it was like coming from h*** to heaven.

Cannot recommend this hotel to anyone.

  • Stayed June 2013
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
54 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed February 24, 2013

The hotel is located in Otrobanda opposite the Queen Emma bridge (connection to Punda). The hotel is very clean and functional and the staff is very friendly and helpful. Room size was decent with adequate space for working and resting. One thing to point out though is that if the room is opposite to the square, it can get a bit noisy at night especially over the weekend.

It is close to town which makes it ideal since it surrounded by several restaurants and all necessary amenities. It is close to the main shopping area in Punda and close to several entertainment locations. However, it is quite far from the idyllic beaches on the island.

Room Tip: If possible get a room opposite the port which gives you a great view. Avoid the rooms opposite the...
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  • Stayed February 2013, traveled on business
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
104 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 238 helpful votes
4 of 5 stars Reviewed August 19, 2012

This is not a resort, but a decent affordable hotel in a great location.

It is close by to shopping, walking distance to a lot of activities etc.

Be realistic with your expectations. If you are looking for a clean hotel in the middle of it all, then this is for you.

If you are looking for a 5 star resort, continue looking.

  • Stayed October 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Trondheim, Norway
Level Contributor
91 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
2 of 5 stars Reviewed July 31, 2012

Cetral location, acceptable prices, and decent sleep quality. The hotel also has a pool on the 1st floor. But the hotel is rather worn-down and does not have acceptable facilities. Should be avoided if possible.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Otrobanda Hotel and Casino

Address: Breedestraat | Willemstad, Curacao, Willemstad, Curacao
Phone Number:
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Casino Hotel in Willemstad
#10 Luxury Hotel in Willemstad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Otrobanda Hotel and Casino 4*
Number of rooms: 45
Official Description (provided by the hotel):
Excellent Location The Otrobanda Hotel is a charming hotel located in the centre of the vibrant city of Willemstad. Overlooking Curacao's famous Unesco World Heritage Site St. Anna Bay harbor, the Otrobanda Hotel is just a few feet away from exclusive shops, historical sites, restaurants and nightlife. Spectacular Views Otrobanda Hotel's excellent location provides you with magnificent view overlooking the Anna Bay harbor. Your morning views will be filled with blue waters, clear skies and the most central location in Euro-inspired Willemstad. Caribbean Hospitality As soon as you arrive in Curacao you will experience the warmth of our sun and our people. This is what makes Curacao one of the most popular destinations in the world. We make sure this wonderful reception is present throughout your whole stay with us. Our friendly staff is looking forward to accommodate you. ... more   less 
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Also Known As:
Otrobanda Hotel Willemstad
Otrobanda Hotel And Casino Curacao/Willemstad

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