My wife and I were guests at your resort from July 19-26.
We enjoyed our stay at the resort and the different attractions on the island. We felt the public areas, pool, and beach were clean and well maintained, The rooms are worn. Need updated.
What really made the trip a memorable vacation were the thoughtfulness of all the resort staff. We would like to recognize the following: Front Desk - Nadisha and Aldren; Bellman - Quincy; Servers at Portfino - Arthur and Shuanes; Voila Servers - Nadia, Mildred and Raquel; Pool Attendants - Rigel ans DelRoyd They are an asset to your resort.
Your promotion of the casino is misleading. .Promotional information we received stated "Your first $50,00 is on us..Come to the Emerald Casino sign up and play slots for at least 30 minutes and we will reimburse any loss up to $50,00. "
What we found out when trying to utilize this offer is that the reimbursement, is not a cash reimbursement but a credit for any loss up to $50,00 which had to be used at the casino. If we were unlucky at slots we could have been out $50.00. There was no cash reimbursement as the promotion seems to imply.
As we previously stated we enjoyed our stay particularly because of your staff.
- Official Description (provided by the hotel):
- The Curacao Marriott Beach Resort & Emerald Bay Casino are located directly on a private beach in Willemstad, Curacao. Spend your days basking in the sun at our resort pool or beach, or experiencing all history and adventure Curacao has to offer through our on site Tour and Car Rental desk. Once the sunsets, you will experience amazing dining by sea at our beachfront restaurant Seabreeze. ... more less
- Reservation Options:
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- Also Known As:
- Curacao Marriott Beach Resort & Emerald Hotel Willemstad
- Curacao Marriott Beach Resort And Emerald Casino
- Marriott Willemstad
- Curacao Marriott Beach Hotel Emerald
- Marriott Curacao
- Willemstad Marriott
- Curacao Marriott Beach Resort & Emerald Casino Willemstad