The Avila is set right on the beach and has it's own coves and open air restaurants. It is a beautiful hotel and provides a very relaxing , laid back setting, perfect for vacations. We booked a room in the Blues Wing which is right on a jetty jutting into the ocean. The view from the balcony was amazing. Only problem was the air conditioning did not work and there were ants all over the bathroom. We informed the front desk upon arrival and they said it would cool down and just took time. I guess the ants were just part of being on the jetty. After the second day with no air, we complained again and they had a repairman look at it, stating it worked. After the third night with it still not working, the manager finally came down and after walking into the stifling room, could not deny it was broken. They moved us to the Octagon wing into a very nice room with a free bottle of wine. Sad that it took three nights of us sleeping in sweat to get this done. The front desk staff were terrible...they seemed put out when asked to call a taxi and did not want to hear complaints. Major attitude and for no reason. The hotel was under construction and the noise from it was quite loud and unavoidable throughout the day, never mind the dust clouds that would descend on the bars below. The spa was pretty plain and third world. A massage with no peaceful music?
Despite the room problems and tacky front desk, we still had a great time but that is due to the beauty of the island and hotel setting but not the hotel management. There's a great European flare to the hotel and it's very modern and laid back, but not sure I'd be running back to the Avila any time soon.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Gambling / Casinos, Spa