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“Great location, good ambiance” 4 of 5 stars
Review of Renaissance Curacao Resort & Casino

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Renaissance Curacao Resort & Casino
4.0 of 5 Resort   |   Baden Powellweg 1, Willemstad 0000, Curacao   |  
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Ranked #5 of 29 Hotels in Willemstad
Certificate of Excellence 2014
Top Contributor
82 reviews 82 reviews
6 hotel reviews
Reviews in 16 cities Reviews in 16 cities
52 helpful votes 52 helpful votes
“Great location, good ambiance”
4 of 5 stars Reviewed January 14, 2014

This was our second trip to Caribbean and first trip to Curacao. Our 7-nights package was booked at Renaissance hotel with breakfast inclusive. Hotel is located right downtown Willemstad, which is perfect as you can easily move around with no need of a ride. Infinity pool on the second floor of the hotel has both, salt water and fresh water pools. A man’s made beach opens up to the ocean and is located right next the Megapier. It is pretty cool watching huge cruise ships docked right in front of you.
Wi-Fi is available at Starbucks as well as in the lobby, so unless you spend a lot of time in the room, it is not needed.
Unfortunately water pressure in our shower wasn't really impressive. Although room services was great.
Drinks at the pool are pretty much in the same price range as anywhere else, $10 for a margarita and $7 for a beer. Although there lunch menu is quite good and well-priced, no need to leave the picturesque place.
As we only had breakfasts included, we dined mostly outside of the hotel. Breakfast bar itself is not very diverse: eggs in 3 different ways, bacon, potato, cereal, yogurt, and similar stuff. Not sure if $26 for this kind of breakfast is quite justifiable. As apparently not much is grown on the island, fruits are quite bland. Keep in mind that alcohol is very pricey on the island. As for eateries, there is a great bar right outside of the hotel, where you only pay $3.50 for Corona instead of $7.00 like everywhere else. Soprano’s Piano bar serves great pizza (we had Sopranos pizza a couple of times, but they have a whole bunch of them in the menu) for a very reasonable price. Absolutely a great place to relax after a hot sunny day.
Hotel offers all kinds of tours as well as car rental. We took an Island Tour with Peter. Tours are available 6 days a week, as Sunday everything is closed on the island, except for some restaurants. Peter was awesome, funny narrator.
If you are planning a trip to Curacao, definitely choose Renaissance hotel. As far as I have seen, it had the best location and ambiance from the rest of the hotels. Service is amazing no matter which area of the hotel you go to.

Room Tip: if you need an upgrade, talk to front desk. they usually have it much cheaper than the travel agency...
See more room tips
  • Stayed January 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 15, 2014
Dear Clop007,

Thank you so much for writing your extensive review and pointing out several of the unique features you have enjoyed.

It is absolutely delightful to hear you find the service amazing throughout the property. The team works really hard and it is our mission to create unforgettable memories! To receive recognition is very gratifying and stimulates all the staff members to keep up the good work! Once again, thank you for all the feedback and we have the Director of Engineering looking into the water pressure of the showers.

On your next visit, you may want to try the pizzas at Zanzibar and if you are up for a party you should go during Happy Hour on Saturday!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,029 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Fort Worth, Texas
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 13, 2014

We were here during christmas week for 2 nights and had good stay. The hotel is clean and centrally located. Quick walk takes you to famous queen emma bridge. There are lots of good choices nearby so never really felt the need of eating in restaurant food.

It has an infinity pool and another man made beach like pool on the second floor..really liked that. great view of ships right in front of you. They also have starbucks for a quick coffee which was convenient.

Front desk was very helpful. We wanted to try rijsttafel which you can only try in Curacao and few other places in the world and hotel front desk did all the enquiries and even made the reservation for us.

But by any means this is no resort. Its great choice to stay near attractions and typical Marriott feel with touch of nice pool.

  • Stayed December 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 14, 2014
Dear Techoin,

We love your pictures, you have captured the beach very nicely! Thank you for taking the time to post the pictures and write this positive review.

Rijsttafels are the best and we are thrilled to hear that our staff helped you discover this! We will guarantee that the Front Desk will hear about your great remarks, thank you. It really seems you have some nice stories to tell back home and that is all we can wish for.

We hope to see you back at the resort soon!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minooka, Illinois
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 12, 2014

I loved this trip with my husband! The location was great!! The city was beautiful. All the workers were very genuine and friendly especially Shaguira, Stephany, Will and Ramstone at the Infinity Bar and Raynni at The Blu Bar!! Management should recognize these employees and praise them. Can't wait to go back.
Dennis and Sandy
Chicago, IL

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 13, 2014
Dear Sandy B,

Thank you for traveling down from Chicago to visit Curacao and stay at our beautiful resort!

We are excited to share your comments directly with the employees you recognized in your review! They really appreciate the recognition and all work very hard to ensure our guests have a fantastic vacation.

We are glad to see you are still obsessed and hope to have you back again soon!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Katy, Texas
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 38 cities Reviews in 38 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed January 6, 2014

By mistake I didn't made the reservation on this hotel but end up on it as all my friends end up staying on this hotel. It is located close to murallas or the great walls used in the Caribbean to protect themselves from the pirates and there you can find esquisite restaurants the swiming pool is fantastic it has a Starbucks coffee inside and the rooms are great

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 7, 2014
Dear Jaricaor,

Thank you for your warm and positive comments regarding Renaissance Curacao Resort & Casino.

It is absolute a pleasure to hear you have enjoyed your stay with your friends. We are very thankful your friends booked with us, which gave us the opportunity to let you explore our resort and its surroundings!

Thank you once again and hopefully we will be able to welcome you back soon!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mikkeli, Finland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2014

We went to Curacao to enjoy sun and sea and to relax. Pros: we stayed 13 nights and were very satisfied with the hotel, its excellent location, services and the environment. There was space enough in the room for three persons and the beds were comfortable. The breakfast was delicious (for us the sparkling wine in breakfast is luxury), the staff very professional and service-minded. The pool was great! The environment was very clean and we felt safe to be in the area with children. Cons: Of course the price level was quite high - as it's also in our own country - but I think we got value for the money. Although the Rif Fort area was somewhat "artificial", it was really nice to enjoy such amount of services near the hotel. Finally, one thing which occasionally distracted us was the noise and the odour of cigarette smoke coming from the casino in the lobby area.
To sum up, however, we've travelled a lot and I think this was one of the best experiences we've had. We truly can recommend this hotel.

  • Stayed December 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 6, 2014
Dear Heli A,

Thank you for sharing your opinion and the beautiful pictures! The water looks absolutely amazing!

We are glad to see you have truly enjoyed our facilities! We are excited to share your feedback about the resort’s cleanliness with the entire staff. Everyone works very hard keeping the resort in top condition for guests. Thank you for commenting on the professionalism of our staff, they will definitely hear your positive feedback and be thankful!

Come back soon and enjoy a glass of sparkling wine with your breakfast again!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
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Simpson Bay, St Maarten-St Martin
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 1, 2014 via mobile

Stayed at this hotel during new years eve plus 3 nights. As very positive i like the location the free parking garage and the whole suroundings inclusive the beautiful riffort and the awesome beach pool. Room was clean and value for the usd 225 a night. On the more negative side was the service at the beach bar takes to long not friendly and not flexible example i wanted a coffee at the beach was not possible? While u have a starbucks in the hotel just go the extra mile? Inroom dining was also not very good and overprized specially their 4 season pizza last but not least i love casinos but the cigarette smell is all over the lobby . Having said all that the bed was awesome and the overall stay sure was worth the money

  • Stayed December 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, January 2, 2014
Dear Thomassxm,

Happy New Year! Thank you for celebrating the New Years with us and writing about your experience!

We are proud to hear your positive remarks about the resort and its surroundings. We will surely share this with everyone in the resort! We are pleased to read you have had a satisfactory stay at our resort and apologize for the shortfalls you have encountered. Our management team has spoken to the Infinity Beach staff regarding your comments and we are in the process of resolving the issue. Our executive Chef and the Director of F&B has seen your comments regarding In Room Dining and will act accordingly.

Thank you again for providing us the feedback that enables us to improve and perfect our quality & service. Hopefully we will have the opportunity to welcome you back soon and show our improvements!

Warmest Regards,
Nicole Super
Quality & Service Assurance Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hernando, MS
Senior Contributor
44 reviews 44 reviews
25 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed December 28, 2013 via mobile

Went to Curaçao to relax and snorkel. The resort was great, but not the place to snorkel. As my wife calls these cruise ship ports "mini Disney World". Because this is not the real Curaçao and very, very touristic.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NSuper, Manager at Renaissance Curacao Resort & Casino, responded to this review, December 30, 2013
Dear Cadmandan,

Thank you for your review, we really appreciate all the opinions we receive on TripAdvisor.

We are located in the city center next to the cruise ship portal which makes it indeed very touristy. Our navigators are the experts on connecting our guests to the local and within minutes from the resort you will be able to experience the “real Curacao”.

We hope to be welcoming you back soon and we would like to invite you to talk to our navigators!

Warmest Regards,
Nicole Super
Customer Service, Quality Assurance Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Renaissance Curacao Resort & Casino

Address: Baden Powellweg 1, Willemstad 0000, Curacao
Location: Caribbean > Curacao > Willemstad
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Willemstad
#2 Romantic Hotel in Willemstad
#2 Top resorts Hotel in Willemstad
#2 Spa Hotel in Willemstad
#2 Family Hotel in Willemstad
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Curacao Resort & Casino 4*
Number of rooms: 237
Official Description (provided by the hotel):
Located in Curacao's capital city of Willemstad, in the heart of the Dutch Caribbean, the Renaissance Curacao Resort & Casino offers experiences and activities for any traveler seeking the ambiance of authentic Caribbean charm combined with European sophistication. Featuring a private beach club, this Curacao resort is built around the historic setting of the Rif Fort. ... more   less 
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Also Known As:
Renaissance Curacao Resort And Casino
Renaissance Curacao Hotel Willemstad
Renaissance Curacao Resort & Casino Willemstad

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