We went for this place because the place next door where the hotel had sent us seemed empty in comparison. WHAT A MISTAKE! The service was beyond horrible. Inexperienced and apathetic staff meant that we had to make the same orders (as simple as "water for everyone please") over and over again without anything happening. I guess the place was so busy because it takes 40 minutes for them to give you a glass of water when you ask for one!
The waitstaff completely screwed up the order, failed to serve some of us their food, said they would expedite the orders they forgot but meanwhile kept serving the same dish to other tables with our table's hungry friends just seeing them walk by while others at our table were already long done their meal. Totally unacceptable, and the food never even came in the end!
As an "apology" the angry female manager suggested she remove the dishes from our bill that never came. What the -bleep-? Those dishes never came, we did not get them, what kind of compensation is that? When we expressed our discontent in a polite manner and requested some form of compensation she threatened to call security.
Save your money, energy and appetite and EAT SOMEWHERE ELSE!!
Oh, and these people also own the place next door (The Grillking) so don't expect much from that place either!
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