We vacationed here the week prior to Christmas 2013.
No real complaints about the food at the buffet, but the food & especially the service at the Mexican a la carte was truly horrible. The food at the Cuban was OK, and the service was good, but in hindsight, I am certain that we'd have been happier just sticking with the buffet.
My biggest complaint about the resort in general has to do with the paths. The use of the paths is apparently not really for people to walk on. If you don't move out of the way quickly enough you risk getting hit by the shuttles or worse - the utility carts. This resort seriously needs to rethink the use or design of these paths. Utility carts should be on 'back' roads around the perimeter of the resort.
Second biggest complaint about the resort is the condition of the pool decks. They are as slippery as ice. I attribute this primarily to poor cleaning/maintenance - there is a lot of mould.
No complaints about the accommodations. My expectations were already calibrated for Cuban standards having been on the island once before. Everything worked & the bed was comfortable. Maid service was more than acceptable.
The people are great!!
My biggest complain overall - which is not really directed at the resort - is towards the poor communication & coordination by the SunWing representatives at the resort and at the airport. The travel day returning home was a day from hell. I may boycott SunWing in the future - I haven't decided; perhaps this is just a problem with SunWing in Cuba.
Recommendation: Spend a day in Varadero. Grab the 'Hop & Go' bus (5 pesos all day) - spend some time on the beach there (nicer than the resort) & find a local restaurant for lunch or dinner.
- Official Description (provided by the hotel):
- Pamper yourself on the pristine white sand beaches of Varadero, Cuba with a stay at the luxury Memories Varadero Beach Resort. The resort offers incredible value and impressive all inclusive features and is the perfect destination for a romantic getaway or a fun family vacation. Guests will be dazzled by the elegant rooms and suites that feature rich wood furnishings, luxurious amenities, and stunning décor. Relish a culinary trip around the world at the buffet restaurant and several à la carte restaurants, which offer sumptuous global cuisine, including Italian, Japanese, Mexican, and more. Spend your days basking under a golden sun on one of Varadero’s most beautiful beaches, or revel in an array of fun land and water sports and activities. Children will also have the time of their lives at the Kids Club and Baby Club with supervised games and activities. Memories Varadero Beach Resort ensures fun for all ages and helps create unforgettable vacation memories for the whole family. ... more less
- Also Known As:
- Sirenis La Salina Varadero Beach Hotel Varadero