Stayed here the first week of November with my daughter and two friends. Had a great time as the employees were all great. Especially, Maykal, Zualy and Maria Victoria in the Lobby Bar. Tomas and Alexander were great on the entertainment crew;. From the first night, we were treated as their best friends.
Being rainy season, one of the pools was closed, but one was open with no one going there, so we had a really great pool all to ourselves. The bar was closed at that pool, but who cares, it was great having it to ourselves. Not all of the restaurants were open, but the food was good in the others. After mentioning to the chef that we wanted "Pasta alli olio" the night before, he tracked down the ingredients so we could have it the next night. That's what I call service.
We made private trips in to Varadero and Havana. We used a private tour guide that we met at the market in Varadero. Hestebal and Toki were excellent guides. All in all a good trip. I'd recommend Cuba to anyone.