We have just returned from a 2 week stay at the Marina Palace (Group of 9 aged between 20 – 22).
Arrived in rain but its was the rainy season and we were told it clears within hours.
Check in was great. Greeted with a Sanfrancisco ( lush non – alc cocktail drink) We had our room key within 10 minutes of arriving. Luggage boys are adamant for you to leave your cases with them (for a tip) so keep them with you even if they start pulling them away from you. You have to leave your passport with them for 24hrs but you can collect it the following day.
We were scattered around the building from each other – which wasn’t a problem for us but if you require to be next door to each other request this. Rooms were ice cold (air con obviously worked and was just what we needed!!!) Very spacious and clean more than what we expected after reading the reviews. Fridge was stocked with 2 beers, 1 bottle of water, 1coke and 1 lemonade. Hotel often runs out of bottled water so be warned you may have to purchase from the shop.
Only problem that we had with the room was that our Balcony didn’t lock, but within a couple of hours after speaking to our rep we had a maintenance guy who fixed it for us.
Food…… is not up to much. None of us are very adventurous with the seafood side of things. Food was often cold but was still edable. We found the snack bar the second week which was better wher we could have good old hamburger and chips and baguettes.
Drinks and Bar Service……Disappointing considering it was All Inclusive. Reception bar you had to wait for up to half hour to get a drink because there is only one member of staff working there(Hotel was only half full 500 guests can take up to 1500) dread to think what it would have been like if it was full. Shout your order out to the bar staff and you will get served quicker dont be british and be polite. They also enjoy giving Ice in your drink so order a few as you only get a gulp per glass. Best service was in the Cigar bar on the private island go up there!
Hotel shop was pants! Make sure if you want inflatables or anything holidayish take it with you. The shop sells a few t shirts, crisps, Choccie, Ciggies and that’s about it. Hardly any Sun Tan Lotion and its foregn cheap crap and none of the other things you would expect to be in an hotel shop.
There is an onsite bank which you can you to withdraw cash but there is an 11% charge on everything! Make sure your card is not linked with an American bank. They Nearly didn’t accept Abbey even though its Spanish!
And finally……………. The flippin Mozzies!!!!
Make sure you take a plug-in mozzie thingie for the room. Our mate didn’t have one and they had to have their room fumigated. Our room was fine. Take plenty of creams and spray. Anti Histamines, Hydrocortizone, allergy Relief, anything you can think of, because you will be bitten. Get the 100% deet and 50% deet mozzie spray and bring plenty of it with you.
It was a lush hotel, with little problems being food and mozzies but be prepared and you will enjoy! We were dreading it after reading all the reviews, but we really enjoyed it!!!!!






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