I have picked Excellent, not because the resort itself is perfect but because my trip was perfect. I have been lucky to do a lot of travelling and I can honestly say this was the best trip of my life. It was a package; it was the people I met, the wonderful beach and the wonderful staff. I feel so connected to Cuba now because of this trip, I fell in love! I fell in love with the island, the people, the beach and even the resort.
For those who love Frappuccino’s: I taught Soto and Evidio in the lobby bar how to make Frappuccino’s. We named it the K-vidio Especial, Evidio will remember if you go soon! Grab yourself a cappuccino with cinnamon take it Soto or Evidio and in case they forget it is 1 cub of cappuccino, sugar, ice, amaretto and triple sec. It is awesome!!! It’s like Starbucks with a kick, a great way to get your night started on the resort!
Here is a breakdown of my experience:
Beach: I have to start with the beach because it is incredible!! I walked up and down the beach and I can honestly say that Villa Cuba has the BEST beach on the strip. The staff as well does a wonderful job of ensuring the beach is clean, that the chairs are out and ready each morning. You can walk on the beach for hours if you want, it is just amazing!
Hotel: The hotel itself is not an upgrade, take my advice and book a villa or book a room in the 4100 block: 4101 – 4308 or in a Villa. I can’t lie, I must give full disclosure. My first room was in the hotel and when I first arrived I had a visitor waiting for me on my bed…a cockroach!! Remember folks, it’s the Caribbean, it’s going to happen. The good news is my other rooms (yes I said rooms) were cockroach free! Lucky for me because of my experience they moved me to an awesome room in the 4100 block with an amazing beach view. I woke up every morning and looked out at the beautiful ocean, it was awesome!! With all of this said the resort was very clean, they truly take pride in their island and their resort. The grounds were beautiful, the pool was maintained daily, and the rooms were clean.
Staff: Ok, the front desk staff is slow, and not really the brightest. You need to check and double check things with them, if you move rooms, you need to tell them multiple times before they get it…wow. That is the only negative I encountered with the staff. Otherwise the staff around the resort was amazing. The Cubans are such wonderful people, so warm, inviting, and eager to please. Evidio and Soto in the Lobby bar are great, and Alexis on the 9th floor all so inviting!
Food: Folks this is Cuba, if you go expecting to have fine dining you will be sorely disappointed. The food is not horrible, you won’t starve, the food is bland, and not a lot of variety, but it’s not that bad. I ate well, you get used to the food. The ice cream is great!! There has been a lot of talk on this site about how bad the ketchup is in Cuba. I am a Heinz fan through and through. I can honestly say the ketchup is not that bad! I have had other brands in Canada and Europe that are way worse. On a hotdog you will barely notice the difference.
Entertainers: On the resort during the day they have a team of people who are called Entertainers. Their job morning till night is to ensure people on the resort are engaged and having fun. They get you involved in a series of activities such as volleyball, soccer, bingo (yes bingo), darts, etc… They were all great but I have to give a special shout out to Nester. If you go and get a chance to talk to his boss please tell him on Tripadvisor someone wrote about how amazing he was. There is doing your job and there is going above and beyond and Nester always goes above and beyond. He really makes his rounds, he always has a huge smile on his face, he gets people engaged and he truly each and everyday does a wonderful job at ensuring guests are having fun. We became friends and I wish him nothing but wonderful things in his life. The entertainers will also take you to the clubs at night. I didn’t go myself, I always had fun at the resort but people who did go said they were fun. The disco on the resort is generally quiet, but you make your own fun. I always danced and drank and had a blast!
Nightly Entertainment: The nightly entertainment was excellent. These people work so incredibly hard. They have a circus show that gave me goose bumps. It was nothing short of amazing. The dedication that went into that show was unreal. They deserve better than the rickety props they have to work with. It’s all they can afford which breaks my heart since they deserve so much more!
Lastly the Cubans: I fell in love with them! I fell in love with their spirit. They have nothing yet they are so welcoming, warm and just incredible. I met two families where were on vacation. They welcomed me into their life like I was part of their family. They truly celebrate life and I learned a lot from them.
Overall my experience was amazing, truly a vacation of a lifetime. If you are hesitating going to Villa Cuba don’t! Yes it is an older resort, it is not perfect, but you know what, it’s those things that are not perfect that make it so beautiful. They take such pride in their resort, pride in their beautiful island and pride in themselves. I feel so connected to the people and the island, truly an amazing vacation, I will be back! Thank you to everyone who touched my life and helped make my vacation a trip of a lifetime.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Older travelers
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure