I admit we did get a good deal of $994 Canadian but the next week after it was about 1200 to 1300 and I would definitely be dissappointed if I had paid more than what i did for this hotel. The hotel is older and we knew that but the biggest problem was the service. My goodness the service was horrible. It seemed like no one person was in charge of the resort and that to get any kind of help from anyone was a huge upset to any of the employees. Sometimes i would stand for 10 minutes at the front desk in need of help and the two lady receptionists would be chatting to themselves, it was in spanish but you could tell the talk was social talk. Many times i had to interrupt them because i had been waiting for so long to be noticed. The 24 snack bar and the 24 drink bar is definitely not that. they stay open but one night the 24 drink bar was out of everything but whiskey.. the snack bar is ALWAYS out of something. You have two options.. hot dogs or fries and they were ALWAYS out of one or the other and it wasn't because there was none at the resort. the cook was too lazy to go into the main building to get more and when he did get more he would get 2 bags of fries KNOWING he had a line up of about 10 people and the fries only served 4. I have been to alot of resorts but i was very surprised I walked into the breakfast buffet that was open until 10 and it was 945, yes I still had 15 minutes I had just wanted to grab a quick bite and the sign said OPEN. i go inside and the man there said 'HURRY UP..." I will never go back here or tell anyone to go back. The pool was nice, it was very big and the beach was BEAUTIFUL. the resort was decent too for being a 4 star just the service is absolutely horrible. horrible service. I would pay the extra 300 dollars and go to a 5 star.





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