My friends and I checked in early a.m. and got into our rooms right away, they were not quite ready but by the time we came back from our initial wander they were good to go. The staff were very friendly, a few really want your hats but if you have been to Cuba you know this as I did and had 25 extra with me. The beach was great, only 1 red flag day (same day as Japan earthquake) and seemed to be a great fishing place for Pelicains witch is awsome to watch. We tipped the bar staff big the first day, and gave them gifts and single peso's after that and got great service for the week. The bathrooms by the 24 hour bar and the disco kind of stunk but you dont need to be a detective to figure that one out. If you are planning to get scooters be aware this resort only has 3, so either wake up early or you can take a cab to the next resort down to rent as we did. The food in the buffet was hit or miss as always in Cuban buffets or anywere for that matter but first night there they had a flash mob come into the buffet with a micheal jackson impersonator to dance to beat it, but the a la cartes were always good with great service, even when one of your friends is drinking red AND white wine like shooters (alot on his mind from prior evening). If you are a disco go'er, the a la carte servers usually end up working the disco so treat them good at dinner and you will be served good at the disco. This resort is perfect for anyone, relaxing by day and lots of party people by night. The d.j.'s were actually really good and did their own mixing witch had the perfect Americana to Cubana ratio. Not much point in dancing to salsa there because the staff are quick to the dance floor and will make you look like a fool if you try! But great to watch anyways. Anyways if you are the type of person who "Doesnt usually complain BUT," you are a complainer and should maybe find your self a 5 star in N.Y.C. but if you like to have a good time and take in a little culture witch you cant find in Mexico then I highly recommend Varadero and Allegro Varadero as well. Great for the price!