We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Club Tropical and Varadero?

We'll send you updates with the latest deals, reviews and articles for Club Tropical and Varadero each week.

  • Save Club Tropical
  • E-mail this page
BOOK NOW!

Club Tropical: Traveler Reviews


Club Tropical
Hotel class 3 of 5
Back to Club Tropical
Ave. 1ra e/ 21 y 22, Varadero, Cuba
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates

Traveler Reviews

70% Recommend
3.5 of 5 stars 33 reviews
Excellent
Very good
Average
Poor
Terrible
By trip type
All (33)
Business (0)
[ Date ] [ Rating ]
Well... we DID go for the beach.

Club Tropical

Save Review
2 of 5 stars
Bananas2985 5 contributions
Toronto
May 27, 2009 | Trip type: Couples
5/5 found this review helpful

The only thing that this hotel has going for it is its proximity to the beach and the town. Less than a minute from your room to the white sand beach that made this entire vacation worthwhile. Likewise, you can explore Varadero on foot as everything is really close. This was my 4th time in Cuba (& 3rd time at a Club Amigo hotel), and by far the worst experience.

My issues with this resort:
1) There were hardly any guests. We were the only English-speaking tourists there. There was perhaps a small handful of Quebecers, and the rest were Cubans. It was a pretty boring 2 weeks as we only speak English and no one was willing to make friends. Tourists would come for like 2 days and leave. I don't blame them. I wish we left after 2 days as well.
The locals often arrived in large, loud groups. They were disrespectful to the staff. They tossed their garbage and cig butts on the floor and in the pool. A group of them seated themselves at our dinner table while we were at the buffet, even though our beach bags and drinks were there. My towel got stolen from the pool area. To the relief of the hotel staff, they usually left after a day or two.
2) Perhaps because there were so few guests, the hotel decided to stop the buffet service. Ridiculous. Instead they had ONE menu. The menu did not move to the next table until the first people received their food. This went on for lunch and dinner for about 4 days straight. Items on the menu were white rice, boiled potatoes, chicken, fish fillet, salad and ice cream. It took like an hour just to eat.
3) Food was lame. Breakfast buffet consisted of scrambled eggs, cut up hot dogs floating in water, buns, butter, fruit. No omelet station. Lunch and dinner were usually better when the buffet returned, but it was the same stuff everyday. White rice, boiled potatoes, squash, beets, cabbage, carrots, usually 1 fish option, 2 meat options. Same dessert cake every day. Bread that got older and harder each day. That's it. Literally. There was a snack bar that served sandwiches from the equally old bread. All they had were dry ham and cheese sandwiches. No spread of any kind. Random hours of operation. We spend most of our extra money eating at nearby restaurants.
4) The a-la-carte was "closed for the season". So was the massage service. So was the beach bar. So were the hotel activities like salsa lessons, Spanish lessons, aqua gym and all that. I think you get the idea here. There was nothing going on. They kept saying that it was because May is "slow season", but that's obviously not true because all the other hotels were packed.

We had a good vacation because we spent our time enjoying the beach, and that is essentially what we came for. There are a lot of lounge chairs and enough umbrellas. No seaweed. Just paradise! The bartenders were really nice and tried to make cool drinks, but sometimes this was difficult as the hotel only had pop to mix rum with. The evening entertainment was cool sometimes. I mentioned earlier that this hotel is walking distance from town, but let me clarify... the clubs and fun things that your friends talk about in Varadero are not around here. You'd have to drive across the town and hop on the hwy to get to that part. We unfortunately ran out of money and couldn't do that.

The room was rough. Even the lights weren't wired properly (bathroom light flaked out pretty often). A/c worked well, plenty of hot water. HBO channel. The maids didn't "clean" but only made the beds and sometimes replaced towels. They didn't sweep the sand off the floors, empty the ashtrays or take out the garbage. Tipping didn't change that. The guy at the front desk tried to rip us off on the money exchange on more than one occassion. He also promised that our luggage will be in a locked room on our last day, but when we got to it, the door was wide open.

I would recommend this hotel to someone who is broke and desperately just wants a week on the beach, as it was very cheap. If you think you can splurge, go elsewhere and save yourself from this pathetic parody.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since May 27, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
TROPICAL ..... ...... never AGAIN!

Club Tropical

Save Review
2 of 5 stars
kscottToronto 1 contribution
toronto
May 8, 2009 | Trip type: Friends getaway
2/3 found this review helpful

I went in Feb. with two of my friends. I was excitied to stay at the resort especially since i read some of thew reviews prior to booking our trip. The FOOD is horrrrribbbllleee. We went around to other hotels and had our meals there and the food was 10X better. The beach is beautifullllllll : D . The rooms I did not like. They did not seem very clean and need to be updated. I would not reccommend this resort for young people. It more for older people who want to relax. The ENTERTAINMENT SUCKS. I had to leave every night to go to KAWAMA to watch their entertainment. The front desk, is not very helpful. You would ask them something and they would tell you to go ask someone else. The only good thing about this hotel is the 24 hour bar. Other than that, If i visit varadero again this will NOT BE the resort is stay at.!!!!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Age group 18-24
  • Member since May 08, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Awesome time

Club Tropical

Save Review
5 of 5 stars
mona25 1 contribution
Romania
Apr 1, 2009 | Trip type: Solo travel
2/2 found this review helpful

I was expecting not much after reading all the reviews BUT I was really pleasant surprised. For the price I paid for the hotel it was the greatest deal I could make. The room was quite nice with a big bed, the bathroom as well big and always kept clean. I had TV but believe it or not I don't even know if it was functional because I did not have time to turn it on ;) The pool seemed cleaned but I did not swim in it because I liked the ocean. The beach was amazing and I was not afraid to leave my valuables on the sand when I went into the water because there was always a security guard watching. The service was also very good. They always prepared me great cocktails even though I did not tip all the time... Just sometimes ;) The food was good, just that it was a bit repetative but I always had something to eat ;) The animation team was also great. I got to take dance lessons with them and it was really fun. Really nice people and I enjoyed every minute of it.
I really had a wonderful time there and I would go back in a second. I am really glad I made that choice :D

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since August 15, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Amazing Time!

Club Tropical

Save Review
5 of 5 stars
afi_ifa 2 contributions
afi_ifa
Mar 11, 2009 | Trip type: Couples
4/4 found this review helpful

My boyfriend and I had an amazing time at Club Tropical in Varadero!
We had read the some reviews and were a little bit worried, but we got there and were very pleased with everything.
The room we were placed in was an apartment style room and it overlooked the ocean, it was absolutely gorgeous and we were so happy with it. Unfortunately we had to move rooms about 4 days after we got there, but we were palced into one of the superior rooms which still had a view of the ocean, and the actual room was furnished and decorated nicer than the first room!
The food was good, not once did we go hungry. Of course it is repetitive, and of course it is not the same as you would find in Toronto. But there was always chicken, which was delicious. The bread was fresh and so good! There was always fresh fruit and vegetables. And desert wasnt too bad either!
The beach was amazing. It was always clean, and there were plenty of beach chairs! The water was so clear! We did have a problem with jellies, or manowars, so we couldnt go in there for a couple of days.
The location of the hotel was perfect, we were so excited with it. It is right in the heart of everything. We were a walk away from restaurants, markets, and everything else we could ask for. There were horses and carriages at our doorstep to drive us around!
We went on the snorkeling excursion, but didnt actually get to snorkel because of the manowars. But we did get to go to the natural swimming pool in the cave, and that was amazing. I also highly recommend taking the double decker bus! It takes you all along Varadero, and its only 5 pesos. You can get on and off all day long! It takes you to all of the markets, the "malls", and other cool tourist areas!
The service at the hotel was ok, they did their best. But their English isnt the best so there were definately communiation barriers!
We got such an amazing deal on this hotel, and it was worth every cent. We are already planning out next trip back to Club Tropical.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 18-24
  • Member since March 11, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
An enjoyable stay

Club Tropical

Save Review
4 of 5 stars
ladyofmirkwood 14 contributions
Sudbury, Ontario
Jan 7, 2009 | Trip type: Family
7/7 found this review helpful

After reading all of the reviews on here we decided to take a chance on it. We brought our 3 kids (ages 12,11,9) so we booked 2 rooms. The hotel is clean and the staff is very pleasant and friendly. The pool is not very big but who cares!?! This hotel is right on a beautiful white sand beach (20kms of white sand beach) with turquoise water. The sand is fine like flour and the water is warm and shallow. There are lifeguards by the water. The staff got to know the kids and always had a smile for them. We made sure to bring some things for the maid (they are poor and appreciate anything you can leave for them, we went to the dollar store and bought toiletries and makeup and such and left a little something each day--after having been there I would bring some nylons next time too) and tipped sometimes (1 peso is good). We had rooms that faced the street which was fine with us since the pool area is very noisy at night and rooms facing it would not have any peace and quiet to sleep in. The air conditioners worked fine. The food is the only thing that I would complain about--it is repetitive and bland (which is normal for Cuba I think)...bring ketchup, maple syrup, and a seasoning of some kind with you for sure! We did and everyone does and you won't regret it! Aside from the buffet restaurant there is a snack bar that offers burgers, fries and sandwiches from noon-2pm daily. We did the one day trip into Havana which we highly recommend. Make sure and bring money for the market and check out the paintings which are incredible! We also went on the double-decker bus for a tour of Varadero. We totally would have rented scooters or motorcycles or a car and saw more of Cuba if we had more time. Oh, and Varadero is so safe for tourists it's amazing. We walked every night after dark and saw many women alone also walking around alone and it is safe. There are police and security everywhere. There is a pretty big market about 5 streets to the right that sells some pretty nice handicrafts. They will engrave (burn it) anything that buy for free. We ate at a little restaurant called "Casa de la Miel" which is about 4 streets down on the left and had a nice Chicken Cordon Bleu. The pizza and chicken at the FM 27 is also good. Oh, and their fresh made lemonade is fantastic! Food is very inexpensive when you do eat out. We also ate at Casa de Al (Al Capone's summer house which is now a restaurant) just because it was cool and it was kind of expensive but worth the experience--don't get the banana flambe for dessert though, go with the ice cream cake. The best place to buy your cigars is at the duty free shop on the way out (it's cheaper than all the other stores we checked out) and don't forget to buy yourself a Che shirt :) As for sodas and stuff--they have cola called Tropicola and Tucola which is just as good as Coke and waaaaaaaay cheaper...ice cream is expensive. Toilet seats are generally not found on toilets outside of your hotel and neither is toilet paper. Bring the roll from your room whenever you're out and about or be prepared to pay for some from the person that is selling it. The beaches at the more expensive resorts at the other end of Varadero are not nearly as nice as the ones at this hotel. We'd go back for sure!

  • Liked — The location, the beach, the staff
  • Disliked — The food
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay December 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since January 07, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities, Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Travelers Who Viewed This Property Also Viewed
Location: Varadero, Cuba
Price not available
Check Rates
Location: Varadero, Cuba
$120*
Check Rates
Location: Varadero, Cuba
Price not available
Check Rates
*Average price
Write Your Own Hotel Review
Been to Club Tropical? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Club Tropical?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Club Tropical Address

Ave. 1ra e/ 21 y 22, Varadero, Cuba