This resort is only worth 3 stars in my eyes. Now I understand it is Cuba but I feel like there are somethings that can be done to this resort to definitely raise the quality of the experience you get there. I notice they clear regularly but not well, there are some things that if done just a bit better come improve the RIU a lot. It does not live up to the name RIU. The highlight of my trip was all the amazing people I was able to meet staying at this hotel from other parts of the world, I made some great friendships here! The beach was amazing, always enough chairs so there was no worries with that! The pool was great when it was clean, on my last day it was a nasty greenish-blue and was disgusting so did not even bother get in. The Sunwing rep was helpful and helped as arrange to do some things off the resort. But this resort was just ok, I have definitely stayed at way better places! The food was bland, boring and the same thing just about every night. I knew not to expect anything amazing but after a few days of eating the same thing I started to get really hungry and miss real food. Tried one of the restaurants on the resort, the seafood one and that was a horrible experience, I ended up going to the buffet to eat right afterwards because I was still hungry! Drinks were not bad, sometimes watered down but with clear instructions some bartenders got it right! Only watched 1 show and it was good and went to the disco and it was what should be expected from anyone going to a disco on a resort. Had an issue getting a beach towel, there just was never any!! After using the good ol charm we managed to get 2 from one of the guys working in the little towel house by the pool. On the last day were told by a maid that we would be charged if we didn't leave the towels in our room although we never got them from a maid, anyways we returned them back to the same little house we got it from and never got charged. On our last day we woke up to no power or water! You can imagine the frustration, especially on the last day! Because of this there was very limited food! Not Happy!! Overall, this place served it's purpose, it was a quick getaway to relieve some stress, would I go back, probably not!