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“Good deal [for the price you pay]” 4 of 5 stars
Review of Club Amigo Carisol Los Corales

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Club Amigo Carisol Los Corales
3.5 of 5 Resort (All-Inclusive)   |   Carretera de Baconao Km 31, Santiago de Cuba, Cuba   |  
Hotel amenities
Ranked #4 of 13 hotels in Santiago de Cuba
Toronto, Canada
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
34 helpful votes 34 helpful votes
“Good deal [for the price you pay]”
4 of 5 stars Reviewed January 6, 2012

Overall, liked everything
yes, facilities are outdated and do not always function properly, but the customer service is amazing, will always change (if needed) or fix everything!
Nice environment, very friendly local people. Don't see lots of beggars on the beach or on the road. Did hicking and jogging outside the hotel every morning for a few hrs- no problem!

HUGE beach, lots of activities! we went to Santiago de Cuba (tour by bus), costs 65/person (includes guided tour, lobster lunch, and one museum). Heard you can get a cab one way for 40$, so if you don't really want to know the history of the place and there are a few of you- hire the cab.

The food is very simple, but really tasty!
No problems otherwise.
Will come back there for sure.

PS if you have some old clothes or some household stuff and have some space in the lagguage- bring it there, you'll make a few families happy.
There is a village, 10 min walk- you can go there and give it to a family.

PSS don't forget the tips, they'll appreciate it too

:)

Room Tip: ask for the one that is far away from the stage (especially if you are travel with young kids
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  • Stayed December 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (140)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa, Canada
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed January 5, 2012

Cuba is not for the nit- pickers and the haughty. Want satin sheets and yes Masta service, there are plenty of places in the Caribbean that will happily max your credit card.
Cuba offers basic amenities and the people are always dignified and smiling. Therefore, leave your prejudices at home and just relax in your shell. At least that is how I approach every new trip anywhere.
It always amazes me that for around $800.00 one can spend 14 nights being fed , accomodated, flown to and entertained in Cuba. The whether is almost always pretty good and to think that almost $300.00 of the cost is taxes.

I am not a boozer and thus drinks don't matter to me. Coffee..well that is my forte and the coffee bar at Corales is just peachey.
Food...always something available. You cannot starve. Only negative was that the serving gizmos are shared from dish to dish....I abstain from pork and that gives me the jeebies.
Same problem at breakfast time. The yucky bacon and the heart thrombosis grease is all over the hot plate. Lisbeth, the " omelette lady" did her best to accomodate with a few CUCs from me.
Corales is what you make of it. Plenty of beach chairs and you can read all day.
No hawkers to bother with. Nice sunsets. Good pedallos, sail boat and my favourite for exercise, the canoes.
Night shows are wonderful but repetetive if you stay 2 weeks. Nonetheless, they try their best.
There is always room for improvement. I think the management needs to be coached how to communicate with the gringos so they could participate in more activity.

As has been said elsewhere, the young girls with old farts does leave something to be desired. To me, it is colonialism repeating itself. Whoever has the money can buy any favors they desire and when they get home they preach morality to their kids. Western culture at its best or most hypocritical.
In any case, my view is that these guys have to be pitied if this is the best they can do.

Room Tip: All rooms seem to be fine. We were in # 313 and it was pretty good. Peeking in other rooms, they wer...
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
269 helpful votes 269 helpful votes
4 of 5 stars Reviewed December 28, 2011

Some great reports have been recently posted. Kudos to the writers.

We have submitted a reasonable number, most of which now appear on this site. We hope this provides a somewhat different perspective while meeting the criteria of the moderators. It is in a manner of speaking an attempt to provide a more two-way view to some of the situations we encountered and/or observed.

This (December 8th) is not our first trip to Santiago de Cuba, nor this facility. First, Cuba is not a good destination for some travellers who clearly get overly consumed by the price. Another consideration, who are your fellow travellers and can price tell you something about them? In past posts, we have provided a laundry list of items one might consider prior to booking a Cuba vacation. The fact is the complaints we read are nothing really new. Would that not suggest, it should not come as a surprise? The fact is, if you complain, chances are, collectively many people could say “we told you so“.

We flew with Sunwing out of Montreal and this is a good place to start. These packages virtually handcuff the consumer so, their cancellation insurance can be very useful for some people. They are not necessarily good for people seeking a bottom price. Should you need to cancel without it, you lose everything. Make some inquiries before you buy . You will find below some facts we have accumulated on this product. They were provided verbally only. Our question, why?

Since we are on Sunwing’s case, let’s talk about the return trip. Be it the processing to get on the bus, baggage retrieval at the airport, the check in or the boarding, it was simply chaotic and lacking any resemblance of professionalism. Considering there were some families with small children and a number of very elderly individuals the word “shame” quickly comes to mind. Certainly a far cry from what we as Canadians would be proud to lay claim to. More details are provided below should you be interested. .

This is a two hotel complex. In Cuba you get used to information inconsistency. Based on what we were told, Los Corales is open on average some 7months of the year while Carisol from late December to the end of March. One of the benefits is, this is the hottest province in Cuba. Everything is therefore outdoors and that has positives and negatives! I see the issue of prostitution is now being allowed to be exposed on this site. It is a big issue! Our room was clean and everything worked. Don’t expect a steaming hot shower between 5 and 6 PM. No different than a teenager at home who drains the tank! If you look closely, you will find things needing repair/replacement, based on Canadian standards. The staff is one of, if not the best we have encountered in our Cuban travels. Some people need to learn the difference between a personal servant and someone there to perform a task. The workers are good people but can we say as much about some fellow travellers? If you go to Cuba for the food, stay home. It is bland and becomes very repetitive especially if you insist on piling your plate with everything in sight (like many do). Things can and do run out. While on the subject, the amount of food wasted by the guests certainly does not help matters! If the food is so bad, why aren’t people losing weight? We didn’t. We have reasonable expectations when it comes to our meals and we had no trouble with the food. Let’s not forget there are rather fussy eaters but don’t tell that! In addition, there are two theme restaurants that serve fixed menus. You need to reserve. Yes, in an open venue there are birds and that is not new. Yes, there are dogs and cats but then there are no rodents! The pool is large and includes a kiddie area with an abundance of loungers. Same at the beach. The beach is protected by a coral reef which means little under tow. By the way, water shoes are useful. There is a good number of free paddle type boats for use including a catamaran ride. Oh yes, this catamaran ride is not the party boat. Sorry, but some people thought it was and got mad! There is a free weekly bus shuttle into Santiago. The ride is approximately one hour. You must sign up. The city is safe but your enjoyment might be better measured by your personal level of adventure and sense of direction. If you do not speak Spanish practice your sign language in advance. Expect some people to panhandle and anticipate some not so free buskers. Street prices are Cuban pesos and the conversion rate is something like 24:1. Typically, they want $1.00 CUC but do not be afraid to haggle a little, given the conversion factor.

This is a very picturesque region of Cuba. Outside the hotel, there are horse and buggy rides that start from $4.00 CUC per person. Chances are you will be asked for things (gifts) along the way. Be careful, if you give to one, you will virtually attract others (many). Stop at the lagoon for a drink, well worth the view. You might consider offering the driver a drink, he will love you for it. There is the possibility of horseback riding from $13.00 CUC per person. The hotel also offers a competing horseback service. Keep in mind outside services may lack proper insurance, in the event of injuries. You can rent a car or a scooter but you should do some personal research (prior to leaving) on the implications of renting them in Cuba. Based on our research, we would not take the risk. There are a number of excursions to select from. The people we spoke to who did, had positive comments. The walk along the highway used to be peaceful and a relaxing part of our vacation. Now, it has become an obstacle course including an active and open prostitution business which has been eluded to by other visitors. Anything else you can think of such as cigars, honey, meals, etc is available. Don’t worry, they will find you!

In summary, you get what you pay for and on that basis we consider what we got represented fair market value. Do we think there is room for improvements? Clearly we do but, we also think some travellers are equally at fault for many of the problems eluded to in our comments. Our last trip was in March 2011 when Carisol was open. Overall, management has made tangible improvements, especially at the bars. We also noticed stronger management involvement/presence in the daily operations at the ground level. Does this report scare you? We suggest you read it carefully. The things we list are easy to rectify and we hope they will. We would not be afraid to return because the good clearly outweighs the bad . We love the staff and met some nice people and that beats some of the unpleasant incidents and people we encountered. If you are considering this destination for the first time, it has a lot to offer. It does not come without issues and blinders can be useful at times. Just understand what you are getting for your money . It is Cuba. Viva Cuba!

BEFORE BOOKING

Our experience is you must push to get answers and/or responses. At times, it seems like they would prefer to avoid giving them. Our best advice, make sure you get the facts and all the answers before you decide. Pretty pictures alone can be most deceiving. It is your money and your vacation.

SEASONALITY

One factor to consider going forward. We were told the hotel is expecting its annual migration of “long term or all winter” guests that flood this facility in early January until the spring. They too come with their own set of special idiosyncrasies and can stake a lot of turf. It can lead to some interesting situations and exchanges!

GENERAL:

Be very careful with your luggage weight, it takes only a little to cost a lot.
Consider bringing good clothes/shoes that will sit in your closet. Use them while there and then give them away. Solves some of the weight problems and will make some people very happy .
If you do not like those nasty plastic cups bring a dollar store mug. They save a lot of trips to the bar, etc. They make a good gift
The conversion rate ranged from $1.05 to $1.08 for $1.00 CUC. Best rate in Santiago
Do not bring damaged Canadian or accept Cuban currency (i.e. torn or missing a piece). It will be refused.
Fill your tourist visa properly otherwise, a new one will cost you $20.00
Do not lose your tourist visa, it is required to leave the country
You will need $25.00 CUC departure tax. CASH only
Make sure you have any personal care items you need with you. Many are hard if not impossible to find in Cuba.
Rules governing traffic accidents are very different in Cuba. There are now a few examples of incidents involving Canadian drivers and the implications. Does you driver’s licence permit you to drive any form of motorcycle? Might your travel insurance provider refuse your claim, if you are injured while operating one? Some risks are not worth taking. After all this may be your vacation but no reason to act imprudently! An alternative is to hire an official guide to drive the car. It is not that expensive. Not sure if available in this location.
The airport once had a good selection of shops in the so called duty free area. Now there are only a few. The little store has improved its selections and Abel and Marissa are good at what they do. PS Do not forget to pay these people make little money and are held personally responsible for any losses.
Bring bug spray. Several people including us with sand flee bites.

SUNWING: Cancellation Insurance

Last travel season, we did have to cancel and things worked out reasonably well .We say reasonably because no one mentioned that reserved seating was not included in the coverage. Last year, the basic terms and conditions were posted on their web site but no longer. This year, the only information is on your ticket. The only useful detail we found is, the number you must call at least three hours prior to departure. Requests for details even through our travel agent were challenging. Direct attempts though Sunwing resulted in one, put you on hold then cut off call followed by a, “Sorry Sir, no record of your call and you must go through your agent“. What they cannot explain their own product? Also, just us but when they give their name do they tend to mutter it? More often than not, we need to ask them to repeat it?

Some facts we can share based on information provided to us by our travel agent. If you cancel you must have you’re your voucher to book a new trip. Based on last year, it can take up to six (6)weeks. Now, the suggestion is 6 weeks plus? Our agent cautioned us that there is now another rule. You cannot use the voucher to book a trip with a departure of less than 45 days. Keep in mind, the trip must be taken prior to the date the insurance policy was issued. Since you must purchase it at the same time as booking your trip, that can significantly reduce your window of opportunity. Finally, it is not a credit but an amount applicable towards your next trip. If the price is less you lose, if more, you pay the difference. Given none of this information is actually published ( if it is where?) , make sure to ask questions. The travel agent we work with led us to believe people are getting surprises and they were fielding complaints. We got the impression they were trying to distance themselves from the product. Take it for what it is worth and remember Caveat Emptor seems appropriate.

RETURN TRIP with Sunwing

Getting onto the bus from the resort to the airport has got to be among our worst experiences. The conduct of far too many fellow passengers can only be described by words we assume would not be published. The Sunwing Reps simply did not show the slightest notion on how to control the crowd or manage such a situation. It is surprising no one got hurt! Once through the jungle scene for baggage retrieval off the bus, one must then deal with an antiquate line system where people still find means to push and shove! Sunwing’s counter people are of little help. Why is it they force you out of the hotel only to stand in line and watch counter people who stare at us? We stood for certainly close to ½ hour, if not more? Nearly forgot, after all this, they decided to use four different terminals and asked people to move over into the same line and order. We must have been with a highly intellectual crowd as some people clearly cannot count up to 4! There was actually an argument over which was line 1 and 2. No kidding, we were mixed up in it! Boarding was another joy. No pre-boarding for people needing assistance or families. Several people we encountered during our stay were in there eighties. Not a way to treat our elders and the word shame comes quickly to mind. Sound familiar? Sadly this too is an all too familiar part of the travel/vacation experience with Sunwing! Not exactly a great last impression! The complementary glass of champagne has long been consumed.! Thankfully, the quality of the onboard staff has yet to let us down. They are very customer oriented and demonstrated true professionalism.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sarnia,ontario
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed December 23, 2011

Our room and maid service was very good and the natural surroundings are beautiful BUT the management needs a refresher course on how to run a proper establishment. In spite of promoting itself as a family oriented hotel,prostitution flourished - some of the girls seemed in their early teens.It was disgusting to see them cavorting around the pool with men in their 60s and 70s!Management turned a blind eye to our protestations.We witnessed money being exchanged for services at the front desk.Our Sunwing Rep.( Bobby ) just shrugged his shoulders.
Many other issues included the fact the Carisol side of the hotel was moth-balled and looked like it should be condemned;food was lukewarm and boring most of the time;the coffee machine in the buffet restaurant broke on day#2 and wasn't fixed 11 days later;birds,cats and dogs were all over the restaurant;and the bars were always running out of beer,wine etc. and closing down early.
To summarize,the hotel has potential but needs better management and a general tuning-up.Next December we'll look elsewhere.

Room Tip: Our room was #215 overlooking the stage area.#221 or thereabouts would be good if you like seeing th...
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oakville, Canada
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 22, 2011

We've been to Cuba 3 times in the past year and love it, only wish we had discovered years ago. Our first hotel was 2 1/2 star and the last two were 3 Star. This resort was disappointing especially after our best experience at another Club Amigo resort.

The service at the hotel was outstanding, the hotel staff were very friendly and did their best to make our stay enjoyable. We didn't see any unhappy staff, only warm friendly smiles and every one of them made an effort to communicate.

The food was most disappointing. The main buffet was nasty and very repetitive. There was a BQ at the beach but not a very pleasant area to eat and relatively remote to the hotel. The game room area did serve sandwiches but got tired of that fast. There didn't seem to be a restaurant anywhere near the hotel to enjoy a meal away from the hotel.

When reading other peoples reviews we knew the beach would be a little rough but did not expect it to be as rough as it was. It was difficult to find any part of the beach that was not rocky. We really enjoy splashing around in the waves and body surfing so this was so it was disappointing there are no waves, this is because there is a reef that is about 150 FT from the beach. The beach is also quite a distance from the hotel and not an overly pleasant walk to get there.

One of the excursions we looked forward to most almost never happened. On the first day at the resort (Wednesday) we booked a night at Tropicana (Sunday). We would have preferred to go on Friday or Saturday as recommended by the bus driver but were told Sunday was the only day available. After a long day at the beach we returned to the room to get ready for our night out at Tropicana and found a note under the door saying the event was cancelled (due to insufficient participation) and we would be refunded the next day. Tropicana was one of the highlights planned for our trip so we called the Sunwing representative only to find out that he had no alternatives to help us out. He went on to say he wasn't even sure there was a show on Sunday! After prodding him further he said he would make a few calls and see if there was a show. No thanks to the Sunwing representative we finally found out there was a show and made arrangements to take a cab. Unfortunately we missed out on a Fri or Sat show and dinner prior. Our lesson learned is not to plan something like this through the tour representative but to do it on our own.

The best and the worst...
Best: Hotel Staff, Snorkeling, Entertainment
Worst: Food, Beach, Sunwing tour representative

Room Tip: Best choice for us would have been 300 or 500 buildings near the pool.
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  • Stayed December 2011, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
1 review
3 of 5 stars Reviewed December 22, 2011 via mobile

I love Cubian people since I've been in Club Amigo De Portillo. From this vacation feel tired. Entertainment - like in a strip bar. Not for kids!!! Just billiard made my son happy. Nobody entertaining children. Sea weed around you legs in the water.
Only one key for three people. Stress from people behind the fence. Give them clothes, whatever - they will bugg you all your vacation.
Suggestion: if you go, take bungalow - far away from the fence, closer to the beach.
By the way employees are very good.
Rebecca in the restaurant, Ridia - housekeeper. So: if you single and man - you will like it.

  • Stayed December 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Toronto, Canada
Contributor
20 reviews 20 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed December 15, 2011

Overall: good value for the money, nothing spectacular, good cheap activities available- see below. Don't expect much, be prepared to be firm if you need to, brush up on french (locals speak it sometimes) and spanish. Lots of greenery and flowers. This was in December. I hear it all burns out by March. Mountains are beautiful.

Rooms:
clean, bathroom a bit shabby but everything works fine, good water pressure, no mould. Choose the 100's for a quieter room, 2nd floor to avoid chance of bugs and hearing people's heels, very high ceiling, feels nice a spacious. A/C is pretty loud. Balcony doors- you need some muscle to open them but they're operational. Safe is included in the room so don't let them charge you for it.

Currency conversion:
When it's less than 1, they multiply. When it's more than 1, they divide. Basically, you get screwed either way. When they try to pull this on you, get the person from the reception area (around the corner) get their calcular, and stand your ground and have them translate.

Store:
cheap alcohol, decent cigar selection, less coffee selection than previous years. if you are buying a large quantity- make sure they have it, sometimes they have to order stuff and it takes a few days.

Resort:
small, clean, nicely landscaped bushes and grass. I was apprehensive about the dogs that everyone writes about, but they are all not very big, very sweet and friendly, and not in your face. Same for cats. After a day or two you get used to it and start feeding them too because they're pretty cute.

Additional animals:
There is a horse pasture there, so don't be scared when you hear the horses at night. There is a camel on grounds, it's parked in a different spot every night to be mindful when you walk around at night. When you have the a la carte dinner at the restaurant at the beach area (not the bar), cows will likely graze there and walk by, just a heads up. If you go just outside the resort, you are likely to see goats grazing along the road. There are gizzards flying above the resort and the beach (they don't do anything, no worries). Little crabs on the beach, but they run away from you. Bigger crabs come out at night from the water, if at all, or are found tip-toeing along walls like James Bond. Don't freak out- they run away from you too. Small lizzards- also harmless. Only saw one cockroach on a walking path at night.

Beach:
small stones on the beach, water mostly has weeds everywhere except for a small area where people swim/bob on the water. If you're not grossed out by growth though you're fine. This is isn't the place to do laps but a bit of swimming is ok. Water shoes recommended just for added comfort, you'd be ok without them too though. Plenty of beach chairs and shade.

Snorking:
very nice, 2 steps away from a swimming area, lots of nice fish, definitely worth a look. Equipment is free. Around the red flags there is more good stuff to see for sure, but watch for whether the water is high or low because if it's quite low (as it was for me), you're too close to sea urchins and such for comfort, and if it's too high, you risk the current. Always swim with a buddy :)

Bars:
well stocked, friendly staff, didn't feel pressured to tip every time. One negative- the bar near the disco was supposed to be open till 11, but it closed down earlier than that, around 10:30, and the alcohol was carried to the beach bar, which turned into a disco, where you had to pay 1 CUC for drinks. Not impressed with that. Otherwise, no complaints.

Disco & show:
Disco on the beach was a lot of fun, low key, nothing fancy, just dancing around on the beach with good music. The shows were painfully similar to one another, and 90% is not really children friendly... From the practically naked dancers to the grinding/groping choreography, I did not enjoy it much. Then again, you don't go there for the shows anyway, but just a heads-up to those conscious about this kind of stuff.

Food:
Lots and lots of pork, veggies- cabbage, cucumber and carrots, fruits- grapefruit, guava and one more I can't recall. Awesome fresh bread all the time. Breakfast- eggs made to order, pancakes, french toast, sometimes there was cottage cheese. Lunches and dinners were ok, nothing special but I was always able to find a few things I liked. Dessers were soooo good a lot of the nights- simple cakes with meringue type egg whites on top. yum! Coffee machine broke 2 days into the trip, so no cappuccinos for me :(

Trips & activities:
Mayan fake sculptures- they're set below the rocks, and there are giant cacti and flowers to look at. 10 minutes walk from the resort.
Catamaran ride- lots of fun, free, sign up ahead of time. only 1 of two seems to be used.
Pedal boats- the red small one is the most maneuverable. 2 more are available, all in good condition.
Kayaks- I think there's 3 and they're all good.
Horse ride to the lagoon- 15 CUC. leave at 9am and back for lunch at 12:30. Totally worth it.
Dolphin show- don't take the 40 CUC tour, not worth the money. Arrange to go on your own with one of the locals in their carriage (3 CUC there and back per person, AND they wait for you there. BUT when you talk to them and make the arrangement, use small words and be very clear), 7 CUC to enter the dolphin place, see the fish tanks and show. There will for sure be someone local at the dolphin place who will kind of offer info about the different fish in the tanks and stuff, and then they'll try to incite you to buy a swim with the dolphins- you can probably bargain it down to 25 or 30 CUC per person. I was able to get it down to 20 CUC but chickened out in the end. If you do it, they offer a video and pics for 25 CUC- get a friend to take pics of you from the side of the pool, but be discreet about it, just in case. The fish tanks are nothing special, but the show is very well done, especially for 7 CUC.
Massages- 10 CUC for half an hour, 20 CUC for an hours. Go to bungalow c-1 on the ground floor and make an appointment. They do an excellent job and it's so cheap! We left the lady a paid of heels and she was very happy.

Gifts for locals:
They really want toothpaste, soap and shampoo. Then goes shoes and t-shirts, and things for kids- hair clips, clothes, shoes, pens, notebooks. We brought lots of that and gave it out as we went places and met people and they were thankful and not pushy. There were only one or two people who I found were pushy and pretty much demanded stuff without even rendering any kind of service.
One of the dancers was constantly badgering people for stuff, every night, between numbers, at the bar, at the pool table, in the audience... I'm ok with giving gifts but this became awkward and annoying.

Locals at the resort:
They seem to come Fri-Sun and are decked out fancier than the tourists. Some are pushy, some just give you looks, so you give them a dirty look right back and move on. Most are ok. Some return visitors buy a day pass for their Cuban 'friends' and their families, and those are not rude or pushy, they just hang out.

Prostitutes:
Heard a lot of that being arranged in broad daylight, saw the ones that were rented for the full week or two. Made me sad, and a little grossed out. A group of them were quite pushy, and walked around with their pimp like they owned the place. I found the best thing is to no give in, not get pushed over. If you're playing pool and they come over and basically expect you to just leave, you stay and finish you game and tell them they can have it when you're finished.
The white 4-storey buildings across the fence- rumour has it that if a man walks in there and says "hello" they come out from all the room and offer their 'services' but then rob you either during or after, especially old men.

Room Tip: Choose the 100's for a quieter room, 2nd floor to avoid chance of bugs and hearing people's...
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  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Club Amigo Carisol Los Corales

Address: Carretera de Baconao Km 31, Santiago de Cuba, Cuba
Location: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Amenities:
Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 13 hotels in Santiago de Cuba
Hotel Class:3.5 star — Club Amigo Carisol Los Corales 3.5*
Also Known As:
Club Amigo Carisol Los Corales Hotel Santiago De Cuba
Hotel Amigo Carisol Los Corales
Amigo Carisol Los Corales Hotel
Club Amigo Carisol Los Corales Santiago De Cuba

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