Very disappointed in hotel, not what we expected at all.
Avoid room 4 at all costs. What we are about to say is all true. Wardrobe door kept falling off. No hot water at all in shower in mornings. Toilet cistern handle broke. Air con very very noist. TV never worked.
We were moved to another room which was better, but not much.
One of the main problems was a jazz club situated right behnid the hotel with music till 1pm. We heard other guests complaining about the noise, so beware if you are a light sleeper.
I was mugged with my handbag stolen less than 50 metres from the hotel. I realise this is not the fault of the hotel but guests have to know that the safest way back to the hotel after 10pm is by taxi (we were told that after 10pm it is dangerous to walk around)
- Also Known As:
- San Basilio Hotel
- Hotel San Basilio Santiago De Cuba