3 hour bus ride if you fly into cayo coco airport
food is bland tasteless and terrible
entertainment what entertainment
our room leaked bad when it rained as did the dining room ceiling making dining hazard
sand fleas abundant and bitting
beds are terrible sore back for a month furniture old and need to be replaced
no gym or training equipment as advertised
no pool table
staff were cheerful but you could see there just looking for the tips
swim bar stools old and rickity
never proper mixes for drinks or constantly running short of supplies
bring power converter from 200 to 110 or you will have cam an batteries messed up ipods as well
beach is nice well kept we had for red flag days x 3 no swim no activities
limited orientation as to whats was available to us

I'm sure that there is a reason other than the price people go here. Because that would be the only reason we may ever go back.
There is nothing for site seeing other than an old old town, you need to travel at least one hour or more to see any type of history of the country, phone service sucks, and costs a fortune, all the roofs leak and not just a drip here and there it is a major flooding with every heavy down pour they get it was like that when other friends had gone three years back and is still the same with all the travellers that are heard through this (resort) you would think the Cuban Government would do something about it. The food was the same B.,L.,and D., beans, rice, fish?, chicken?, eggs for breakfast with oil on the side, lunch you had your choice of beans, rice, pasta, fish?, hamburgers rare or rare, ( was in the can after that lunch) OH and hot dog , and french fries. Dinners where a little better you had beans lots of beans, rice, soup(bean or something like that), pasta, pork or turkey? and chicken? of coarse. WOULD I GO BACK NOT UNLESS I WAS SURE THE MENU HAD MORE SELECTION I GO FOR THE SUN AND TO GET PAMPERED ON INSTEAD OF ME SERVING THE FAMILY THIS MY TIME AND I WANT TO ENJOY IT EVEN IF I GAIN A POUND OR TWO IT IS MY HOLIDAY AND THIS ONE I REALLY DID NOT ENJOY I ACTUALLY CAME HOME WANTED TO COOK THE FAMILY WAS HAPPY, BUT I SURE WASN'T. And then maybe that is what you want in a holiday . I also don't like cats everywhere their not my thing either especially with all the tics, no real shopping stores everything is a souvenir shop you can't even by tissues or Tylenol if you get a headache, you need to go to the nurse or pharmacy.

ALL IN ALL I DID GET SOME SUN DID HAVE A GREAT LOBSTER DINNER WITHOUT HIDING FROM THE POLICE AND EVEN HAD A DRINK OR TWO.

Don't get me wrong I like going to different countries we've even been to Honduras's and there was more to do there than in Santa Lucia.

easytann

We travelled through Hola Sun. We were unaware that flying into Cayo Coco included a 3 1/2 - 4 hour bus ride to get to the resort. The scenery was enough to make up for it though. I would recommend flying into Camaguey if you have the option.

The rooms were nice, clean and fresh. Louisa cleaned our room for our entire stay. She always did a wonderful job and each day we came 'home' to find a new creation of fresh towels and fresh flowers. What a beautiful woman she is!

The food was really good. I've been to Cuba twice before and the food is always... edible. But I found a lot more flavour to the food at Caracol. They even had garlic for the speghetti sauce! There were also bottles of ketchup and mustard out in the dining room. The food was pretty much the same everyday, although the meat varied most days. I would recommend bringing snacks down though. There were a lot of people looking for something to munch on late at night. The snack bar is only open until 5 pm daily.

The beach was beautiful, white sand. There was a lot of flora on the grounds. Many palm and coconut trees. Hammocks scattered between the buildings and the beach. A lovely way to spend an afternoon siesta :)

There are a few nightclubs within close walking distance. Good music and fun times. These are not included in with your stay at the resort. The Mar Varde is only 1 peso to get in and 1 per drink. The Jungle is next door at Club Amigo Mayanabo. It was 5 pesos to get in, but drinks were included. Even though it was not part of the all-inclusive, still pretty cheap nights out! They close around 2:30 - I think - a little fuzzy on those details :) And if at that point you're still not ready to call it a night, there's almost always some staff lingering around the resort to sit and chat with or shoot a game of pool.

And yes, as for the staff... OMG! What amazing people! They really do make you feel like part of a family or old friends. The bartenders were fabulous. The entertainment staff... Amazing! I can't say enough about Jorjito (George), Ramon, Yuse and Raymond. They were all so much fun. There is always something to do... Beach volleyball, pool volleyball, stretching, aqua-fit, salsa lessons (Eddie's an amazing partner), and BINGO... That pretty much gets you through until dinner time.

The nightly entertainment was very enjoyable. It reminded me of my old high school cabarets. Make sure you pack a sense of humour because these guys will make you giggle! The dancers were great. The whole entertainment staff works very long days and you would never know if they ever tired. There was a fashion show one night, pretty impressive. And we had two nights of karaoke. Good times!

I went for two horseback rides along the beach. Only 6 pesos for an hour. I recommend going in the morning, as it would be pretty hot in the afternoon. The horses were very well behaved, in fact it was nearly impossible to get them to go any faster than a slight trot. Loretto was my guide the first day, a very nice man. But he didn't speak any English.

And then there is David! He gives the best massage I've ever had! I had to go for a second before leaving on the last day. 20 pesos for an hour! The man has magic hands!

I met a lot of wonderful people from Canada as well. It's funny that sometimes you have to travel so far to find people in your own back yard... But meeting people there is on a completely different level than meeting them at home.

Well I could continue writing for days about the wonderful experience I had at Club Amigo Caracol in Santa Lucia... But I will end it by saying... If you like to have fun and leave all of your worries behind, I'm sure you wouldn't be disappointed with this resort. I know I'll be going back :)

Happy travels!
Sunshine Gurl 73

I went to Club Amigo Caracol From March 8th- 15th and I definitely enjoyed my stay at this resort. I have been to a 4 & 1/2 star in Cuba so I did notice the difference between the types of resorts.

Beach is AWESOME and we were fortunate enough to have amazing weather. Resort is clean but not as fancy as higher star resorts. The rooms are not fancy but are extremely clean and if you are not one to stay in your room much then you will like it. I am pretty picky with rooms at resorts and I was really comfortable here.

The pool was really nice and it has a swim up bar so I really enjoyed that. The pool was also kept clean and there are always plenty of chairs.

Drinks - there are plenty of drinks that you can choose from but if you are expecting blended drinks they are not available. The Rum punch is really good and the pinapple with coconut liquor is also worth trying. If you like cappichinos you have to have some because they are wonderful.

Food - did not like the food and the selection is very limited. You will not starve but you may be eating the same things over and over again. The pasta is really good but everything else was not great. If you head over to Club Amigo Mayanabo, which is next door, you can go there for lunch and dinner and the food is much better. We went there for breakfast one day and it was GREAT, so much selection. The only thing is that you are not allowed to go there for breakfast but they let us stay. I would give it a try if you are stick of the breakfast menu at caracol.

Overall, I enjoyed my vacation here. If you are looking just to go on a resort to be relaxed and don't really care about the bells and whistles of a resort then I recommend this place. It is really quiet and very comfortable and I was definitely relaxed during my stay.

If you want a place that is a nicer, better food, and a higher star rating I would go to Brisas. We went over there to see what it was like and it was beautiful. It is very busy as there are more people that stay there but if you like that I would go there over caracol.