We stayed in this hotel as part of a 2 week tour around Cuba; this was our last stop from a beach resort. We were very pleasantly surprised as it was sold to us a 4 Star (Cuban). Its location is brilliant, just a few 100 yards from The Nacional Hotel, with plenty of cafes, bars and restaurants nearby.
Reception was bright and airy, check in was seamless and quick (we were quite late, just after mid-night).
We were on the 14th floor, newly renovated room in bright colours, very clean, new Air Conditioning that worked well, mini bar, in room safe, iron and ironing board. Super King bed, very comfy but could have done with a couple of extra pillows. New flat screen TV that worked well and had good reception. Nice clean modern bathroom, no problems with shower leaking. No problems with the elevators all 3 worked well.
We arrived very late and went straight to the bar for a nightcap; Omar was very helpful and friendly and mixed us a couple of very good cocktails. The bar has a ‘cocktail’ feel to it, very pleasant !
The pool and roof terrace were nice, although the sun loungers, which I would imagine are fairly new are dirty, it had rained the night before and they were soaked through, too wet to sit on unfortunately. I would also point out that there is no shade, just a few 1m high palms that do not give any protection. Until 11am there was limited shade from an overhang of the building, so although pleasant and with a great view, unless you sat in the pool it was practically unusable. I would like to say that Ramses, the pool barman was exceptional, so friendly and helpful and definitely mixed the best Mojito we had, and we stayed at 4 other hotels in Cuba and visited several bars, good job Ramses!
The basement restaurant was beautifully decorated and the breakfast selection was very good.
The doormen also very helpful and very friendly.
I would recommend this hotel and would stay there again; however the pool area needs some shade hence the 4 stars and not 5!
- Official Description (provided by the hotel):
- The four-star NH Capri hotel is located in the heart of downtown Havana, making it the ideal starting point for getting to know Cuba's vibrant capital city. The hotel has 220 comfortable guest rooms and suites. All of our elegant rooms feature natural daylight, a welcoming atmosphere and a modernized 1950's-inspired decor. ... more less