We booked this hotel through a Cuban agent, hoping for a budget place to stay for our last few days of holiday. The room wasn't especially clean or pleasant to be in, but we were prepared for that.

The main problem was the staff. They were incredibly rude when dealing with us, especially when we asked them a question one day. They mis-understood what we asked and didn't listen when we tried to explain. Then they complained about us to the other staff behind the desk, thinking we didn't understand Spanish. When I complained to the manager nothing happened.

I'd really suggest avoiding this dump.

This was without doubt the worst hotel I have ever had the bad luck to stay in.
Truly appalling surroundings.
Rooms are horrible. Damp beds, noisy inefficient a/c, wardrobe doors that don't shut, leaking taps, rusty grotty bath.
Totally disinterested staff.
Swimming pool with water that doesn't look clean, complete with greasy film.
Uninspiring breakfast including coffee which didn't appear to have ever seen a coffee bean and mis-matched cutlery - if you were lucky enough to find any.
This is certainly not a 3* hotel, even 2* would be over-generous.

For a hotel in Havana with outdoor pool CUC 50 for a double seems a good price - but for not a lot more you can do better.

The hotel is in a great location a short stroll from bars, restaurants, the Nacional Hotel and its bars and the famed Malecon. It does have a pool, but as it is surrounded directly by high-rise areas of the hotel it will only get sun on it during mid-day, exactly when you shouldn't be in it!

The service is ok, breakfasts are ok, the bar is nothing special, the rooms are a decent size but some are a bit musty and dark.

I would not be in a hurry to book again

Not impressed with this hotel at all. Especially as we were moved here from the splendid Hostal Valencia.