We really enjoyed our three nights at this hotel. From here we could walk to nearly all interesting places of Havanna. Its a very nicely renovated old building. The hotel and the room were clean, the room was spacious, the shower and the aircon worked well (a little loud - we turned it down at night), the breakfast was OK and the people who worked there were very friendly and helpful.
Its only a few steps from the renovated Plaza Vieja. Every evening we went to a bar at the far end of the Plaza for a cocktail and to listen to wonderful, live music. The hotel also lies near the Plaza de San Francisco and many other gorgeous sights.
If we ever go to Havanna again, we would surely choose this hotel for our stay

We stayed at the Beltran de Santa Cruz for 4 nights in March 2006 and thoroughly enjoyed it. This hotel has real character. It is a beautiful building centred around an open courtyard which was lovely place to have breakfast as well as a cool drink after a day out sightseeing. Watch out for the friendly parrot,called Cotty, who likes to walk over and climb the chairs to share your breakfast! We had a room at the front of the hotel which meant that we could watch the world go by, but it also meant it could be noisy. It wasn't too much of a problem to us but if you need your sleep... The hotel is also in the heart of the old quarter, some of which has not been renovated yet, but this is the 'real' Cuba and you do get the chance to see the local people and how they live. All the staff are very friendly and always had a smile. Overall if you are looking for a small friendly hotel with character you couldn't do better! I would recommend this hotel and certainly would stay there again.

A lovely hotel currently just on the edge of the renovated area of Old Havana. This is a perfect location with loads of restaurants, bars and sights within a short distance but also peaceful. I was very pleased we had decide to stay in Old Havana rather than another area such as Varadero as I felt it was much more atmospheric and also compact. The rooms are tastefully decorated, full of character and very comfortable. The staff couldn't have been more friendly and helpful. The courtyard was a lovely place to sit and read or have a drink and the cocktails are very good. The breakfast was nice with freshly cooked eggs, fresh fruit and very good coffee. There was a problem with the hot water while we were there although this didn't matter to us too much - not sure how temporary it was. The aircon was loud (found this to be the case pretty much everywhere in cuba!) but we turned it off as we didn't need it.
Overall: friendly, comfortable and characterful. Highly recommended.

The hotel is wonderful and has a great atmosphere. The staff are so friendly - nothing is too much trouble - even the parrot is friendly!!! The rooms are large and clean. The courtyard is a great place to sit and relax after a busy time wandering around Havana. We would just like to say thanks to all the staff and sorry that our little girl scribbled on the stone stairs.