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Blau Club Arenal Hotel: Traveler Reviews


Blau Club Arenal Hotel
Laguna Itabo | Sta. María del Mar y Boca Ciega, Havana, Cuba
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Traveler Reviews

53% Recommend
3.0 of 5 stars 50 reviews
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[ Date ] [ Rating ]
Wonderful week

Blau Club Arenal Hotel

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3 of 5 stars
LlewOntario 1 contribution
Ontario
Dec 25, 2007
6/9 found this review helpful

Arrived with very low expectations and had an absolutely wonderful week. Safe waves, exceptionally warm and clear Gulf Stream water was an amazing treat. Ignore all negative comments in previous posts. Pool, Activation staff, beech etc are in terrific shape. Anything cosmetic will be addressed during the massive renovation scheduled starting May 2008. So enjoy the mangrove reserve setting, beech and proximity to Havana while it remains affordable.
Food was good on 3 of 7 nights. Don’t be afraid to step off the resort. On the other side of the abandoned car bridge is a world to be discovered. Drop net crab fishing from the bridge, first building serves pizza by day and an excellent lobster ($14) by night. Well stocked mini-grocery and spirits store about 5 blocks further, then things get really interesting. Car/bike/moped rental, bars, then further along see how the locals live and the Havana crowds rental cottages.
Wonderful thing about the beech is that it is not subject to tourist apartheid –locals make use of the beech on weekends and particularly during the summer. Shortage of garbage cans makes for a bit of a mess towards the end of the day, but is cleaned up daily.
Bring pillows, bug spray, universal bath plug, and contents of your medical cabinet. Anyone who brought benedryl cream our week would have been the resort hero 3 times over.
Cubans are starved for goods we take for granted. Bring coloured pencils, pens, paper for children. Old gamboys, computers, watches, pocket knives were also greatly appreciated. Dollar store reading glasses, fancy pantyhose and high end hair products???
If buying rum/cigars at the airport, buy prior to going through customs. As everywhere, prices go through the roof once in the waiting area.
Enjoy an authentic Cuban experience.

  • Date of stay December 2007
  • Member since December 25, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $112 (year-round)
Excellent property - 15 minutes by free bus to havana

Blau Club Arenal Hotel

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5 of 5 stars
Peter747 2 contributions
Labrador
Dec 8, 2007 | Trip type: Solo travel
6/10 found this review helpful

Been there before and read the negative reviews and wonder where these people have stayed in Cuba, The last one talking about old men picking up dancers? Get a life. They couldn't bring them to a room at any hotel in Cuba so all they could get would be the pleasure of their company. I am trying to imagine what a nothing day I would have to have to be going to a 10:00 p.m. Amateur "gong show" instead of bed.

The tips for Cuba

1) Exchange whatever money you plan to spend at the airport on landing.

2) Schedule 30 minutes to open and read email and send two replies. Yahoo is beyond slow. There must be some bare bones email account for developing countries

3) Take whatever you might need with you. Getting anything there is a production number allowing selection has come a long way over the past 20 years it has a long way to go

Great value for money. The pool was emptied cleaned and painted with a 10 day period of my stay in October / November so weeks on end would be a push.

  • Liked — Location and value
  • Disliked — sand flies one night after rain
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $112 (year-round)
Execllent staff, excellent location, lovely stay

Blau Club Arenal Hotel

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5 of 5 stars
JimMorris 3 contributions
Vancouver
Dec 1, 2007 | Trip type: Couples
4/8 found this review helpful

Booked online through a big Canadian online firm. Everythign was perfect. Less than $800 all inclusive from Montreal ...... Like reality check time. I have read negative reviews and am thinking these peopel shoud stay at the Four Seasons in Ottawa in mid May at $399 a night ......... and pay for food and booze as they go .......

Like it was clean

The beds were clean

The food was decent and varied

The staff was warm and friendly without being overbearing

The pool was great

The beach was great

Secutiry was obvious witghout being obtrusive

Like a trip without issues.

Havana was a 10 minute free bus ride away twice a day ...

and I am thinking value for money, this is like Brazil without the crime 20 years ago

  • Liked — Location, clean, value, staff, safety
  • Disliked — 90 minutes from airport ...... like WOW
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since December 01, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $112 (year-round)
What a shame

Blau Club Arenal Hotel

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1 of 5 stars
laurabryant 3 contributions
sooke
Nov 25, 2007
8/10 found this review helpful

the Cuban staff are SO kind, but even their hard work could not overcome the disasterous infrastructure of this decaying property.
Doors falling off hinges, pools closed for weeks on end, no managemnt accountability, old men picking up 'dancers' in the nightclub, etc etc etc.
The local taxi drivers keep their lips shut when delivering the unsuspecting! Do yourself a favour....run in the opposite direction! Anywhere, but here.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay November 2007
  • Member since March 24, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $112 (year-round)
The worst place I ever stayed at

Blau Club Arenal Hotel

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1 of 5 stars
ursieagogo 1 contribution
Toronto
Oct 17, 2007 | Trip type: Family
4/6 found this review helpful

DON't GO!!!!

So, my parents have been to this resort about 3 times, and recommended I go with my 3 year old son. Well, apparently the hotel changed management from the last time they were there and everything's gone downhill. The food was awful, there were drip pans in the dining room to catch the rain seeping through the ceiling, the bedding in the rooms smelt musty and stale, there are no dressers to put your clothes away - so you're living out of your suitcase, the pool was infested with Alge - disgusting, dinner at 7:30 didn't go over well with my 3year old son (or me) - no other snacks/food are offered between 5 & 7:30, the beach was dirty - garbage bags left all over the area, only 3 umbrella's on the beach & the umbrellas were about 3 feet off the ground, so you kept hitting your head off the rusty metal frame, aside from the 10 o'clock show, there were no other activities planned throughout the day....well, there is so much more, but i can't remember. I was literally in tears thinking this is how I'm spending my 2 week vacation and my son is only eating rice - then it dawned on me to transfer hotels. For the 2nd week we stayed at the Blau Varadero. What a difference! The Varadero hotel was a 10 star compared to this one. If I didn't transfer hotels, we would never have gone back to Cuba. I will most definitely visit the Blau Varadero again.

  • Liked — the cuban staff were nice - but they are nice everywhere in Cuba
  • Disliked — everything about the hotel
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since October 17, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $112 (year-round)
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Blau Club Arenal Hotel Address

Laguna Itabo | Sta. María del Mar y Boca Ciega, Havana, Cuba