Stayed here for 2 nights and was disappointed for a number of reasons. The hotel room was not adequately cleaned. The quality of the furnishing was poor and a little grubby . The air conditioning was not sufficient to cool the room adequately. The elevators in this building are extremely slow and you could wait 5 minutes in the lobby which is not air conditioned. The breakfast was also poor. The food preparation areas were not clean with cutlery on the table which has not been washed properly. On the positive side the restaurant on the top floor has a magnificient view of the city. Compared with the NH Parque central where we also stayed for 2 nights(which is cheaper,clean,cool, comfortable and has an excellent breakfast) , this hotel represents very poor value for money

Had great room so good stay. Cleaning a bit patchy despite tips. Nice pool. Good cafe open 24 hrs. Mojitos at Hotel Inglaterra are half the price and just as good

We stayed in the Sevilla for 4 nights before heading onto Trindad. This hotel is exactly how you imagine buildings in Havana should look like, as are all the public areas inside. Aesthetically, it is perfect. We had set off to Cuba with not particularly high expectations of the service and the food. Everything we had read prior to the trip said both these areas left a lot to be desired. Perhaps because of our expections, we found both to be adequate at the Sevilla, the only exception being the service in the restaurant. We did only have breakfast at the hotel, never dinner, but there was always a good choice and always eggs cooked to your specification. On the downside, as per comments made by other reviewers, the service is the restaurant is bizarre. Meals are by way of a buffet and we discovered early on that we had to get up from the table separately because if we left it unmanned it would be cleared, or given to other guests!! It is common to get up to grab some sugar for your coffee and return to your table to find your coffee and all of your breakfast that you had barely started has gone and other people sitting at the table. Very confusing! You do also have to lay your own table quite often! On these matters, the staff varied from very helpful/apologetic to completely unresponsive. Perhaps we are too lenient, but once we realised the way to go about things this situation didn't bother us. It is all part of the fun of travelling. We never expect things to be the way they are in our own country. One thing that did irritate occasionally was that the restaurant always smelled very strongly of fried food - enough to make your clothes smell like it for the rest of the day, but on further travel across Cuba we found this was common place in restaurants! The courtyard bar/snack bar is an excellent hang-out after a day of sightseeing. Always live music and good drinks - particularly good atmosphere around happy hour/early evening. Our room wasn't the biggest we've ever stayed in but was big enough for it's purpose, very clean and nicely decorated. The pool is also a lovely area and the pool staff and pool snack bar staff were very friendly. Overall, we loved this hotel, it is in a great location and would stay there again.

This hotel is great for visiting Havana and I would go there again for this purpose. Make sure you see the front entrance at night as well as at day-it is gorgeous. The room was quite big and spacious and it had a lovely view from the balcony. However, it was very musty and damp and we often didn't have running water in the bathroom. It was the first day after hurricane Dennis so this probably didn't help. The snack bar was great to look at with a very good atmosphere (live music the whole time), but the food was poor and overpriced. Same for the drinks. The buffet breakfast was chaotic and wasn't very good. Choose your timing carefully. The people working in there were not friendly. Ditto for the reception where after a week in Guardalavaca, they seemed very unfriendly indeed! The views from the 9th floor restaurant were amazing but we didn't have time to eat there so can't comment on the food. We think it's better to ask for a room with 2 single beds as opposed to a double as it would appear that this will get you a bigger and far superior room. Overall, it's ok but don't expect luxury.