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Hotel Mercure Sevilla Havane: Traveler Reviews


Hotel Mercure Sevilla Havane
Trocadero 55 e Prado y Zulueta Habana | (formerly Sofitel Sevilla La Habana), Havana 260, Cuba
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Traveler Reviews

67% Recommend
3.5 of 5 stars 190 reviews
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Perfect location

Hotel Mercure Sevilla Havane

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4 of 5 stars
A TripAdvisor Member
Toronto, Canada
May 27, 2005
19/20 found this review helpful

We were at the Hotel Sevilla from May 8-11/05 as part of a Signature Vacation two-centre holiday including 4 nights at the Coralia Club Playa de Oro, Varadero (which we really enjoyed for a week-long vacation).

For a short visit to Havana, the location is ideal for visiting the Old City, the Museum of the Revolution, and strolling along the Prado and the Malecon. As first-time visitors, we enjoyed these aspects of the city the most and we were glad that our hotel was within walking distance of these highlights. We saw more of the city during a 1/2 day bus tour and would explore these areas during a second visit. The city and its people are vibrant despite the lack of material wealth (which many were intent on informing us), and we were glad that we spent some time in Havana before we were whisked away to the isolated beaches of Varadero.

We have no complaints about this charming hotel. Even though we arrived quite late on the first night, the check-in was quick and easy, we met a porter who was helpful throughout the duration of our trip, and then we were taken to a beautiful, large, clean room with fully working facilities on the 8th floor overlooking the Prado and the sea - a room we would have chosen if given the choice! The rest of the hotel including the pool was also clean and appeared to be well maintained.

The breakfast buffet and dinner in the Giralda restaurant were absolutely fine, and the view from the 9th floor restaurant made up for its mediocre food. We thoroughly enjoyed the live music in the courtyard. All of the staff we encountered were polite and very helpful without us feeling like they expected a tip.

The only warning we will pass along from personal experience and on the advice of hotel staff and our Signature Rep is that you should avoid going across to the west side of the Prado late at night - we befriended a few people who seemed quite intent on leading us in this direction before we realized that something wasn't quite right.

Otherwise, enjoy this great hotel!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2005
  • Member since July 08, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $125 (year-round)
great location

Hotel Mercure Sevilla Havane

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3 of 5 stars
rumlover 5 contributions
scotland
May 24, 2005
13/13 found this review helpful

Stayed here in May the location of hotel is great for getting about Havana. The hotel has lots of character and a variety of musicians throughout the afternoon and evening. My room was kept clean and comfortable not in a good location for view, but I only slept in it. Friends had much better views. Breakfast was fine. I only ate at the snack bar which was reasonable. I felt the bar was overpriced for quality and have had far better mojitas elsewhere in Havana, however staff were all polite and helpful. I would stay here again for the location. Shower had fantastic power. Cuban friends were also allowed into hotel without any problems, which is not always the case despite it being their country.

  • Date of stay May 2005
  • Member since February 15, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $125 (year-round)
great hotel - recommend to anyone

Hotel Mercure Sevilla Havane

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4 of 5 stars
linperrie 13 contributions
Liverpool, uk
May 1, 2005
8/8 found this review helpful

Just got back from 4 nights at the sevilla and I would recommend it to anyone. It is a lovely hotel with lots of character and the service is very good. The only downside was the breakfast sometimes was not in abundance if you went too late and the general cleanliness of the hotel was a bit poor. The rooms where clean but dusty and could do with a damp cloth over some places, but this is the general feeling for the whole of cuba, so the hotel is no worse. It could be a 5 star if they just made a bit more of an effort. I think we had a superior room on the 7th floor, even though we didn't ask for it, as it had a lounge and a bedroom. It was really nice and the view was tremendous so would recommend it to anyone. The location was the best bit and there was always taxis outside ready to take you wherever. I personally wouldn't return to cuba as I have seen it now and the poverty, hassle and paying every time I wanted some loo paper got me down a bit, but if you haven't seen havana, then go and stay here!

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2005
  • Member since January 26, 2005
  • I recommend this hotel for An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $125 (year-round)
characterful cuban hotel

Hotel Mercure Sevilla Havane

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4 of 5 stars
A TripAdvisor Member
Nottingham, england
Mar 24, 2005
11/11 found this review helpful

We just got back from 6 nights in the Sevilla. We had a superior room and I really think it was worth the extra for the space. The hotel has bags of character, friendly staff, tasty breakfasts and the patio bar serves a mean mojito. If you want a sterile, expensive and non-Cuban experience then DONT bother with the Sevilla try the Parque Central.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2005
  • Member since July 08, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Gay/lesbian travelers, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $125 (year-round)
Happy to Have Chosen Sevilla

Hotel Mercure Sevilla Havane

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4 of 5 stars
OutofWaterloo 4 contributions
Waterloo
Mar 23, 2005
10/10 found this review helpful

First off, remember this is Habana, in Cuba and you are working with supply restrictions in everything, at all times. The Sevilla's location was perfect for walking tours of the Old City, and convenient enough to let you pop back and then head out again. It is also right beside the Museum of the Revolution and the Fine Arts Museum. The roof top restaurant's wonderful view was diminished by the dismal food preparation and somewhat condescending service. Go for a drink before dark to enjoy the view, but in the hotel, eat at the bar in the main floor courtyard - slow but satisfying - also some great musicians serenading diners. The hotel staff were all very helpful and friendly and the cashiers never ran out of convertible pesos. Taxis were always available right outside the door and the outdoor pool was lovely. We had a corner room (8th floor) and, just as another reviewer mentioned, it had two large beds and loads of room - a window with a view, but no balcony. On the street in front of the lobby we could hear the music from the ballet academy across the road. Breakfast was included and was good by Cuban standards. Outside the hotel, we had a terrific evening meal at La Mina restaurant in Plaza de Armas - roaming peacocks no less! We would definitley return to this hotel and have happy memories of our visit.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2005
  • Member since January 06, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Gay/lesbian travelers, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $125 (year-round)
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Hotel Mercure Sevilla Havane Also Known As

Address: Trocadero 55 e Prado y Zulueta Habana | (formerly Sofitel Sevilla La Habana), Havana 260, Cuba