As the Parque Central was fully booked,we chose this hotel for its location and pool and were not disappointed by these. Previous commentators describe the location very well. Worried by less complementary reviews, I opted to book superior rooms, but am not really sure if this was justified. One of the rooms was certainly huge, but the other only average and smelt damp. Our shower was broken so that it pointed its jet at the wall and at a height of 4 feet. The beds were very comfortable,however, and although we were near the lifts the "bings" did not offend until it was probably time to get up anyway! Our rooms were clean and we had spectacular towel art, perhaps in appreciation of the gifts and tips we left. The rooms did not have the views I'd hoped for by paying extra as they were on the wrong side of the hotel.The lifts worked fine.My advice would be to book standard rooms, ask to see them first and remember that the hotel is 100 years old, so wear and tear is to be expected. The breakfast is served on the ground floor to all B&B guests This was much to my disappointment, as I had assumed we could breakfast in the roof garden restaurant. We never did manage to eat there. Maybe it's better to be room only and then pay separately for breakfast if you wish to benefit from the roof restaurant with its famous panoramic view. This is certainly worth checking out. It looked fabulous on our fleeting visit,the first morning, before we were hurriedly dispatched downstairs, an explanation provided in Spanish, which we did not understand.
As mentioned in other reviews, the breakfast area downstairs was always busy and the speed of response shown by the waiting staff never seemed to match the needs of the room or the guests. On our last day the room was packed and the hot buffet had empty containers which were not being replenished at 9 a.m. We ate snack food in the El Patio Bar a few times, which was OK and thoroughly enjoyed the free entertainment. The interpersonal skills of some of the staff in the hotel left a lot to be desired.We had mixed weather whilst in Havana, but on our one hot day the pool offered a pleasant relaxing area after a morning sight -seeing and the pool was inviting even if the water was cold.We ate well throughout our 4 days. Los Nardos served very good food, huge portions and was reasonably priced, but we had to wait nearly an hour before being permitted inside, when we then had to wait for another 10 minutes before being seated. Friendly service and great ambiance. We ate at Tien Tan in China Town.The walk to it took us through some 'interesting' backstreets, and we had to run the gauntlet past several other Chinese restaurants to get to it, but the food was good, if on the pricey side. We also ate in a tiny restaurant housed in the Edificio Bacardi, the fabulous art deco building minutes from the Hotel. The food was fairly predictable, but the waiters who were delightful, and the spectacular building, made it a really memorable experience.

This hotel is incredible! Not only is the lobby and outer facade a beautiful example of Havana's diverse design, but the room was great. 12 foot ceilings, windows opening up to a small patio overlooking the Prada. Too amazing ... We spent 5 nights here in the heart of Centro Habana and will definately return. One thing we recognized pretty quickly is that most of the people who have been booked into this hotel on overnight excursions from the resorts are given the much smaller rooms. However, everyone that we talked to that was staying for 3 nights or more were put in spacious, palacial suites. But even for someone just staying one night, the reception staff are helpful and attentive, the location gives you easy walking access to everything in the Centro and Vieja areas. The waterfront is a five minute walk away down the pedestrian walkway on the Prada. It was a great hotel in a super location.

We stayed at the Sevilla for 4 nights at the end of February. We arrived there about noon, and fortunately our room was ready. We were on the 4th floor, in a room next to the lifts. Despite previous mentions of constant noise generated from the lifts, this did not seem to be a problem, and I did not have any trouble with noise (and I am a light sleeper). While on the subject of lifts the hotel has 2 new lifts, which are speedy! We never waited more than a few seconds for a lift the entire stay!

The room was fairly small. There was not much room around the bed. One of our suitcases went on the floor- the other inside the cupboard. There was a dresser, and a large desk with a chair, a TV and a small refrigerator. There was a safe inside the cupboard that was opened with the room key.

We did not have a view at all, but even if we did, the desk was placed in front of the window, so it was not easy to see outside.
The bathroom was adequate. The water pressure was not very good. It took a while for the water to heat up and a couple of times there was no hot water. The bed and pillows were comfortable.

The room was a bit shabby (paint peeling, etc) but was clean. The airconditioning worked well, and was not noisy.

The lobby area was large with lots of seating. There seemed to be constant entertainment in the bar area. What we did see (as we were going past) looked good.

Breakfast was OK. The staff seemed a little disorganised/disinterested and the tables often were without cutlery, so people had to wait for tables, despite the room not being busy. The omelettes were good.

Overall, I was happy with our stay the Sevilla, particularly given the average reviews. The location is great, and we were able to walk to most of our destinations. We did not feel unsafe walking at night in the area. However I do think it is a little expensive for the quailty of the hotel, and if I were in Havana again I would probably stay somewhere different .

Interesting hotel with less problems than expected. Excellent position in city centre. Two new lifts and two older ones. No problems with new lifts.