I stayed at the Meliá Cohiba for 5 nights (but not consecutively) in Jan. 2007. The hotel was excellent, especially in light of the conditions that seem to prevail in Cuba. The lobby is impressively decorated, albeit in an international modern style that has little to do with Cuba. There are two lobby-level bars, one of which--hung with Cuban art--is particularly pleasant and has live music (piano, strings) in the evenings. I only ate breakfast at the hotel but the buffet was abundant and the food of good quality, although the baked goods were not the high point of the meal. However, plentiful fresh fruit (melons, pineapple, papaya, guava), excellent omelets, and Spanish churros more than compensated for the leathery pastries and uninteresting breads.
I occupied two different rooms during my stay. One was slightly larger than the other, but both were equipped with minibar, desk and good reading lamp, table and chairs, and in-room safe. Plenty of hangers in the closet. Bathroom toiletries were standard issue but the terrycloth robes were a nice (and unexpected) touch. The hairdryer was, alas, quite inefficient but I was afraid to use the one I brought since I couldn't figure out which voltage it would run on. (One peculiarity is that often hotel rooms in Cuba have both 110 and 220 volts). The air conditioning was adequate but no more, something I have experienced in other Meliá properties, for instance, in Spain. Rooms were clean and well-serviced and it was nice to receive a chocolate on the pillow at turn-down time. The view from my window encompassed both the water and the city: definitely spectacular. The pool area was lovely too.
Although I'm bilingual, many of my English-only friends on this trip noted that they had no trouble communicating. The staff was helpful and unfailingly polite. A money-changing desk is available in the lobby.
This being Cuba, you have to expect some quirks. We experienced a few brief power outages (20 min. or less) for which the staff was very apologetic. It was not very convenient to check my e-mail through the hotel's business center; computer users are billed in 20 min. increments at 4.00 CUC but because connections to the internet are dial-up only they are very, very slow. Nonetheless, I enjoyed my stay and would certainly recommend this hotel to others visiting Havana.

(16 votes)






