I stayed here after Air France cancelled my flight out of Havana and it was very nice. It feels a bit business like but it would not be out of place in any country as a five star hotel. The interior in plush and the rooms spacious. The pool area is large and quite neat but I didnt stay around it so I cant comment further. The food in the included buffet was ok and their was a fair choice.

I have no idea how much this hotel costs but I would recommend it.

This member of the Spanish Melia hotel and resort chain is one of the best hotels Havana has to offer, but it isn't as good as it thinks it is. Hotel is modern and attractive inside and out. Staff is friendly. Restaurants are surprisingly good, as is the evening entertainment.

BUT, 50 years of the Cuban revolution has seriously harmed the concept of service and commercial hospitality. Shower head sprayed the entire bathroom, and they could never fix that. We were constantly mopping up the bathroom with towels, which left no towels for drying ourselves. Get more towels from housekeeping? You apparently have to call Fidel for that. One day, after four calls to housekeeping and an unmet promise that the towels would be in our room in 10 minutes, I finally went to the lobby and asked to speak to the manager on duty. A very business-like young woman in a handsome suit appeared, politely listened to my complaints, and said, "what you have told me is unacceptable. I apologize. You will have towels immediately." And miracle of miracles, we did!

Other examples. Don't think the windows have been washed since the hotel opened. I awoke one morning to the odor of ammonia in the room. Engineering came to the room, said the ammonia was leaking from the refrigeration unit in the mini-bar, and fixed the problem by opening the windows in the room. (A special tool was needed to open the windows in this high rise.) No mention of actually fixing the leak. Having traveled extensively in the old Soviet Union, it is clear to me these Cubans were taught how to operate a hotel by Russians.

While this probably is one of the best hotels in Havana, next time we will try one of the boutique hotels that are opening in the old city. They looked quite cool.

Where to begin. The brown water coming out of the tap? The smell of the rooms? We tried several, to see if we could improve the situation. No such luck. Uck.

I was in Cuba for 2 weeks. I stayed at Melia Cohiba, Nacional and NH Parque Central. The service and the rooms are more or less the same in the three hotels. NH is a bit more sofisticated, National is very charming and Meliá Cohiba is in the middle of nowhere.

The rooms are not amazing and modern but this is very hard to find in Cuba. Service is ok, the hotel is not very beautiful.

It is far from evertyhing and tehre is s suttle bus service, but the bus fits 7 people, so you probably won't be able to use it.

I'd not stay there again.