Stayed one week at this place in Santa Maria Del Mar, east of Havana. We knew it was mainly booked by an Italian operator; we didn't know this would mean Euro-disco blaring by the pool and beach for most of the day, interspersed with the activities co-ordinators talking, talking, talking - shouting, really. So don't go here if you want quiet, that's for sure. But do go if you are a single woman looking for buff young Italian guys.
Food was decent, cafeteria level stuff. Fresh pasta and pizza every day, fish was good, I don't eat meat so can't comment, loved the black beans and rice, lots of citrus and pineapple but no bananas, for some reason. I avoid desserts so can't comment on them either except the one I did try, a cake of some sort, was very sweet and pretty good.
Modest tips to bartenders ensured lots of booze flowing. Espresso/cappucino all good.
Activities were rather limited; they did do salsa lessons on the beach, but instructions were all in Italian (not that it would have helped my two left feet much). Evening shows were kind of cheesy, but the performers were actually pretty talented; they had a small-scale cabaret show, a beautiful Cuban folk dancing show, a water show. Kayaks and catamaran were fun. Scooters across the road for rent, but all were broken with no sign of repair forthcoming, and the scooters in Guanamo were pathetic; I rented one and it died trying to climb a hill (several times), the tires were really on their last legs, signals and mirrors were broken. You'll have to do some searching for a decent scooter.
Room was modest and a bit run down, but had a nice view and was cleaned and linens changed regularly. They have a utility area accessible through the bathroom with a vented door on it, and awful sewer gas smells came in (unless you kept the bathroom door closed and the air conditioner/fan on full, so the net pressure of the room pushed air the other way). Take a bag and some duct tape and seal up that vent.
Three shuttles to and two from Havana every day, for free, mean good access to Havana if you like that. The last one takes you in during the evening but you have to get a taxi back, which is probably going to set you back about $20.00. I was not as enamoured of Havana as I'd expected; there is a fine line between "historic run down" and "decrepit slum", and a lot of old Havana crosses that line. Although traffic is lighter than European cities, pollution was no better because of the ancient American and aged Russian cars belching oil in their exhaust. Museum of the Revolution was amazing historically; clearly lots of propaganda, but no more skewed than you'd get in a Washington or Ottawa military museum.
Beach was lovely - lots of fine off-white sand, clear blue and turquoise water; it can get rough though and they closed it down when a decent swimmer would still want to go in and have fun. Jellyfish were nasty, but far enough between you could spot them fairly easily.
A bigt storm washed up a lot of jellyfish (and knocked the hotel's power out, and flooded the pool), but that was good because after there were no more jellyfish in the water, although you had to dodge them when walking on the beach until they were cleaned up or eaten or decayed. Kind of disturbing that it also washed up a dead goat down the beach, but hey, it's Cuba and goats run around freely. You can walk either direction for miles and it was lovely. A few people try to sell you stuff, but they were not pushy like they can be in some places. Staff were generally friendly, tip or no tip. I tipped generously (for there; peanuts for here) and they genuinely appreciated it. Lots of police around, and the hotel itself had lots of security.
The same can not be said of Varadero airport or Sunwing. I tripped the metal detector at the airport; they asked to see if I had a belt. I did not. They waved me on anyway - ??
I also have to comment that I booked with Sunwing and would not do it again. After checking my luggage in Varadero some contents were stolen; they won't compensate without a police report, and likely won't anyway because the baggage was not locked. But baggage can't be locked since it has to be available for inspection. Top it off, the flight was 7 hours late; they knew it would be late before we left for Varadero airport, but they offered absolutely nothing - not even a later bus ride so we could stay at the beach and get a decent meal while waiting. Vouchers for food issued by Sunwing at the airport were not honoured by the food vendors at the airport. Book and fly with someone else, I'd say - they should at least warn you to lock your luggage (others at the resort had missing luggage on arrival which never turned up) and their casual attitude towards the delay (which may have been unavoidable, but which could have been seriously mitigated with proper notice and procedures) sucked.


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