I had read all the reviews about the Tropicoco months before going to Cuba and sometimes I was wondering if I should stay there, as some of the reviews depicted this place extremely unfavorably, least to say. Well, all this actually piqued my interest and I became very curious to see this supposedly dreadful place with my own eyes! After all, all I wanted was a clean room, warm water and decent food—my major objective was to leave for Havana every morning, take thousands of photographs and come back in the evening—and this is what I exactly did every day (I’m still editing those photos and hope to post them online one day).
My trip took place in mid-January, 2009. After arriving in Varadero, a bus was already waiting for us and after a nice, 2 hour journey, we reached the Tropicoco. I was pleasantly surprised—the lobby was clean, hotel staff helped us carry our suitcases and after lunch and we got a nice room on the top floor (most likely a 5 peso tip sped things up). I agree that those staying on the second floor might have had problems with the noise, but our room was very quiet and offered a nice view of the ocean. Of course, the hotel itself, built by Bulgarians (or, according to others, by Russians), has a rather peculiar communist architecture, but the room was very clean (and the maid did a wonderful job every day—we left her one peso, plus gave her other gifts last day), only once there was no warm water, the air conditioner worked, as did the TV set (not that we spent much time watching it). We used the room safe to keep our passports, money, tickets, etc., but nothing was ever missing from our room. There were some problems with the elevator, yet two technicians were working on it. We never saw one insect in the room—to tell the truth, I see more insects or spiders in my house!
The first day Barbarita, Sun Wing’s representative in Cuba, met us in the lobby and talked about the hotel, shuttle bus, departing for Canada, etc. I didn’t have any further questions to her during my stay at the hotel. In addition, before coming to Cuba I had read 4 tourist books on Cuba & Havana (I especially recommend “Havana” by Christopher P. Baker) and spent hours online, perusing Cuba-related forums and web pages, so I almost felt at home, even though it was my first trip to this country.
The nightly entertainment was quite original, some of the performers really talented and I genuinely enjoyed the dancing, music and their colorful, albeit skimpy outfits.
Every day after breakfast we’d take the free shuttle bus and go to Havana, or got on the Hop-on-Hop-off buss, (5 peso per person), which allowed us unlimited travel in Havana. There were never any problems with getting on the bus and at least on one occasions there were two shuttle buses. The buses were on time, air-conditioned, clean and comfortable.
There were some tourists with young Cuban girls, but not too many; I did not see any swarms of Cuban girls in the hotel (there was a security guard posted at the entrance at all times) and even though I’d often walk in and around the hotel by myself (especially in the evening), I was never approached by anyone trying to offer me any goods or services ;).
Because I went to Havana every day, I only had breakfast and dinner/supper at the hotel. The food... well... some was bland and lacked spices, some meat was stingy, but on the other had, I found turkey/chicken and fish very tasty, I always had plenty of salads/fruits (loved the pineapples!), morning omelets were delicious, breads/buns very tasty and waiters were always ready to bring red wine (so-so) and excellent coffee. One day they were serving something (have forgotten what it was) that was absolutely delicious! In a nutshell, I had no issue whatsoever with the food and actually gained a couple of pounds! Last, but not least, I did not experience any stomach problems and was not aware of anyone else getting sick. Each time we left one peso for the waiter and sometimes for the omelet cook.
The bar, open 24 hours, served excellent coffee and plenty of drinks and I’d spend an hour or so there in the evening. Usually a one peso tip was sufficient.
Most of the time it was cloudy & windy and I spent only 1.5 hour on the beach, but sunbathing was not something I intended to do anyway. The bar on the beach was also open and I had a drink or two there as well.
The bottom line is that I did not go to Cuba for food, comfort or beautiful beaches and had expected this place would be much worse (several years ago a friend of mine went to Cuba, paid more than twice as much as I did, stayed in a four star hotel and her vacation turned our to be a nightmare!), yet I was pleasantly surprised. I paid $625 (CAN) for the whole week and this trip was worth every penny—it was an absolutely awesome vacation
Overall, the hotel did not disappoint me and I’d not hesitate going there again.