There is nothing wrong with this hotel! I was a bit worried after reading some reviews, but I adored my 10 day stay. The rooms were clean, the staff was kind, food and drink were more than adequate and plentiful, and I had no complants about the pool, lobby, or restaurant. I travelled during low season when the hotel was not fully booked, which may have helped matters.

Other than the beautiful beach in front of the hotel and the very basic hotel entertainment, there wasn't much to do around the hotel (or so it seemed). There were, however, reliable free shuttles to and from Old Havana (a morning and afternoon departure, and an afternoon and early evening return). A taxi from Old Havana was about 14 CUCs. Havana is amazing, and the beach outside the hotel was stunning, so the location was a perfect mix of beach and culture.

I recently arrived home from a stay in Havana, Cuba at the Tropicoco Hotel. Average facility yet not a great stay. We stayed in a group of 29 girls and 4 chaperons for a sports exchange trip. We had problems with front desk first of all; They were extremely rude to the entire group and refused to help individual girls needing assistance. The food was awful; no variety and the fruit was rotten. We experienced cockroaches in one of the rooms and stained/dirty sheets in another. Also, the entertainment lacked to say the least. Safety issues concerning the entertainment staff arose after a member of our group was forced into a back room by a male member of staff. I would not recommend the shows. Also, we had cameras and other items missing after one of the entertainment nights. On a positive note, the beach was beautiful, the pool was always very clean, the maids were extremely kind and helpful and we couldn't have asked for better weather. The location was nice but I would recommend looking for a different hotel. Hopefully this helps while booking your holiday

I stayed in the Tropicoco Hotel for a week, during March 2007, as a teacher accompanying a school group from Canada.

The service in the rooms was very good, as well as the food, and the hotel staff was always helpful and friendly.

Tropicoco is located on a wonderful section of the beach. There is an International Clinic (24 hours open, with great doctors and nurses, as well as a pharmacy) just 50 metres from the hotel, and a grocery store accross the street.

Overall, it is a very good hotel, with great staff.

I wandered into this hotel after trying my luck at a casa particular in guanabo (total nightmare), this hotel is pretty decent for the price.. defiantely not excellent by any means.

plusses:
free shuttle to havana city
fun to have hallways semi-outdoors
staff are nice
beach is nice

negatives:
_NO_ nightlife.. i hope you like sleeping or going to havana city.
food is NASTY.. if you are vegetarian you are totally done.. _SO_ nasty.. the other reviewers would probably happily eat spam.. not that many restaurants in the area either.. literally, the same type of food you'd get at prep school, but slightly worse.
i had ants in my room, and when i say ants, i mean like tonnes..
open bar = rum and rum and rum and nothing else

but other than that, the beach is great, great location with respect to havana city, but i wouldn't recommend going there alone as the nightlife is truly depressing.. if you do go, do yourself a favour, take some tours, or go rent a scooter and drive around havana.. super cheap. all in all decent price.. if you can handle the WHINING EUROPEANS.