We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Hotel Saint John's and Havana?

We'll send you updates with the latest deals, reviews and articles for Hotel Saint John's and Havana each week.

  • Save Hotel Saint John's
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Hotel Saint John's: Traveler Reviews


Hotel Saint John's
Calle O e/ 23 y 25 | Vedado, Havana, Cuba
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Find Cheap Flights to Havana

Traveler Reviews

66% Do not recommend
2.5 of 5 stars 30 reviews
Excellent
0
Very good
Average
Poor
Terrible
By trip type
All (30)
Family (0)
[ Date ] [ Rating ]
Abysmal Staff, Terrible Service, Average Room

Hotel Saint John's

Save Review
1 of 5 stars
A TripAdvisor Member
Manchester, England
Apr 5, 2006
5/6 found this review helpful

Far too expensive for what you get. The breakfast buffet is terrible, and the food you can buy otherwise is meagre and uninspiring. The shower was a joke, a cold dribble. The room itself was simply acceptable, nothing good or bad about it. The area is noisy.

However, the staff working at this hotel are useless, bordering on bandits. On the first day of my stay I used my towel. On the second day they were replaced by fresh towels. On the third day my towels were taken but no new ones were replaced. No towels showed up for the rest of my stay. To add insult to injury, my own personal towel (which is big and blue, unlike the hotels small white towels) was stolen by the cleaning staff, and a friends white trousers were also stolen.

The coup de grace came when I came to leave the Hotel. I checked out, deposited my luggage in the care of reception, and was then accused of stealing two of the hotels towels, and told I would not get my luggage back until I paid way over the odds to have them replace. This made me furious. I was not permitted to retrieve my bags and was physically restrained by security to prevent me leaving. I had to pay 20 pesos to be allowed to leave, after hearing that I had been given fresh towels every day from my cleaner, and told that I had left the towels at the beach, despite the fact I did not go to the beach. I was even told that they knew I had been to the beach on Sunday, as they found "Sunday Sand" in my room.

After this incident, I ordered a sandwich and water because I was hungry and thirsty, which comes to CUC4.50. I recieved no change from a CUC10 note.

Do not stay at this hotel.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay March 2006
  • Member since April 05, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Nightmare vacation

Hotel Saint John's

Save Review
1 of 5 stars
Doc_Marv 2 contributions
Cayo, Belize
Sep 10, 2005 | Trip type: Business
6/8 found this review helpful

The hotel claims to be a 3 star hotel, we wonder! The buffet breakfast is meager, tasteless and no variety as regards to food. The shower has to be the smallest I have seen in my life and if you weight around 200 lbs or more you are most likely not going to fit in.
Towels and bed sheets were not changed in the 4 days we stayed there.
The hotel may be in a good zone but it is lurked by vandals wanting to make their day off tourists, if I have to recommend this hotel I could but not as a 3-star hotel, it should degraded to a 1 star hotel, if at all

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay August 2005
  • Member since September 10, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Decent place, good area

Hotel Saint John's

Save Review
3 of 5 stars
uajamesh 34 contributions
London, England
Feb 26, 2005
12/13 found this review helpful

Stayed here in December. Found it very hard to find a room in the city, but this big hotel had space, and it was worth hunting for. Decent, clean, western class hotel. If you stay above the 9th floor you have amazing views. I think we paid about US$70 for a double. Very convenient for all the nightlife which is mostly in this area. FYI for those using this as as the night before their flight - if you have a late flight pop over to the Habana Libre and chill out before the flight with no hassle, and not over-expensive drink prices.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Adequate but Noisy envirnoment

Hotel Saint John's

Save Review
3 of 5 stars
A TripAdvisor Member
St. James, Barbados
Jan 6, 2004
19/20 found this review helpful

I stayed at St. Johns for 10 days recently December 25th - January 4th, 2004. the rooms are clean and the hot water worked in my room. there is a US$2.00 daily fee for use of the safe desposit in the room. the Hotel does not have an operable credit card machine , so all charges have to be paid for in cash.

Paper is a scarce commodity in cuba, so most public restrooms do not provide toilet paper. I would advise walking with an adequate supply of both toilet paper and tissues and basic medication such as asprin, panadol etc.

The hotel because of its proximty to night clubs, and vehicular traffic is very noisy so if you are seeking peace and quiet this is not the environment for you.

Hanava has lots of characer but it is a smokers paradise so be prepared to be surrounded by smoke on a 24 hour basis. despite these minor irritations I would recommend havana to anyone looking for a holiday experieece with a difference

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Great location if you don't wanna pay downtown rates

Hotel Saint John's

Save Review
4 of 5 stars
A TripAdvisor Member
Århus, Denmark
Dec 13, 2002
21/25 found this review helpful

St. John's is newly renovated, and I had a room on one of the top floors overlooking the Bay of Havana and downtown - the sunrise is stunning, and I found myself getting up early just to catch that. The service is excellent at the hotel - everybody is friendly and trying to help. The restaurant isn't the greatest, but you get a choice of eggs, sandwich etc. The nightlife is just around the corner - several clubs keeps the party going almost 24hrs. And Havana is great - I don't understand why the US keeps up the embargo against Cuba - it's a wonderful place.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d151555?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $58 (year-round)
Travelers Who Viewed This Property Also Viewed
Location: Havana, Cuba
$75*
Check Rates ABS:HotelCheckRates-d151370?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Havana, Cuba
$75*
Check Rates ABS:HotelCheckRates-d226424?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Location: Havana, Cuba
$91*
Check Rates ABS:HotelCheckRates-d151400?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price
Write Your Own Hotel Review
Been to Hotel Saint John's? Share your experiences!
Write a Review
Add Photos
Add Videos

Do You Own Hotel Saint John's?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owner's Page
  • Add Photo
  • Add Video

Hotel Saint John's Address

Calle O e/ 23 y 25 | Vedado, Havana, Cuba