Luckily we booked this hotel online through a Cuban agent, Umbrella Travel. We were on a tour with GAP Adventures who wanted twice the price for an extra night (and charged per person, so we paid only $75 CDN with Umbrella Travel instead of $140 CDN thru GAP).
The hotel is adequate, clean enough, they have safes in the rooms. There's a good tourist bureau desk in the lobby to help with booking day tours and transport. It is well-located for the tour (meaning, access to money exchange, restaurants, the Malecon, Hotel International). If you're staying a few nights, do whatever you can to get a higher floor. The hotel is quite noisy, especially on the weekends when there is entertainment in the lobby - it reverberates up the stairwell. Truthfully, I would much rather stay at a Casa Particuliar than this hotel, it's just not worth the money or the lack of sleep.
The pool and rooftop bar are closed for construction. Frequently there is no hot water or the elevator is broken.
Be sure to open a new soap every day so that the maids can take your used soap.
Breakfast is OK, fresh cooked eggs and pancakes, bread is good.
There is a very good paladar within 2 blocks called something like the Huron Azul - looks scary on the outside but the inside is a fantastic collection of antiques and walls are full of art. Food is pretty good, clean bathroom. Ask exactly where or look in the GAP information binder at the front desk for the address. Meals $10 - $15 for dinner, note that the bread and fruit on the table is an extra charge (cheap) if you eat it.





