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Hotel Plaza: Traveler Reviews


Hotel Plaza
Hotel class 3 of 5
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Ingnacio Agramonte 267 | Habana Vieja, Havana, Cuba
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Traveler Reviews

63% Do not recommend
2.5 of 5 stars 89 reviews
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Great locations but a little run down

Hotel Plaza

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4 of 5 stars
TheophaniaSeattle 123 contributions
Seattle, Washington
Apr 26, 2007 | Trip type: Family
2/3 found this review helpful

Keep in mind that I usually stay in hostels, so I'm easily impressed by a hotel. My family and I stayed at Hotel Plaza as part of a very affordable package vacation. You can't beat the breakfast room--outdoors on the rooftop overlooking the city! (there's also an indoor space but who wants that?) With such an amazing start to each day, it was hard not to have a great time.

The location was great. Easy walking distance to the opera house, El Malecon, Havana Vieja. Rooms were a little threadbare but comfortable enough. A safe was provided for each room, which gave us a lot of piece of mind. The service was friendly and we had no problems with any of the facilities.

We talked with a man from the Bahamas one morning at breakfast and we agreed that if people go in expecting the standards of a big American chain hotel, they will be disappointed. But otherwise, Hotel Plaza is perfectly acceptable.

  • Liked — Location and Rooftop Breakfast
  • Disliked — a little threadbare
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2005
  • Visit was for Quality time with family
  • Traveled with Family (extended)
  • Age group 25-34
  • Member since May 05, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
Life in old Havana

Hotel Plaza

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3 of 5 stars
Jaydonc 4 contributions
Rockport, Maine
Mar 20, 2007
3/3 found this review helpful

Hotel Plaza is in a superb location on the border between Havana Centro and Havana Vieja, and within a block of the Prado. The Hotel Plaza was built in 1908 and has the baroque charm of the period.
We liked the hotel, and we enjoyed both the bar, and the roof terrace for breakfast. The rooms are a bit dismal--dumpy beds and lumpy pillows, but the airconditioner was OK and the water was hot (bring your own sink plug). Just don't expect too much and you'll be happy with the Plaza. It could do with some upgrading, but it's a great location with friendly staff.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
Great Time!

Hotel Plaza

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4 of 5 stars
dubryan 4 contributions
Toronto
Mar 8, 2007 | Trip type: Friends getaway
4/5 found this review helpful

People need to relax. Youre in a developing country. How much do you really expect? I stayed at the Plaza last October and had a great time. My room was clean, air conditioner was quiet, and worked like a dream. The Staff at the bar is INCREDIBLE. The staff everywhere is incredible, actually. The were very helpful and speak english well. The location is amazing, as you are located in the very heart of Havana. Steps away from the storied Malecon, and other great sites. My only advice is to bring a pillow! The pillows in the hotel rooms are a little flat.

I plan on going again this summer!

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay March 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 18-24
  • Member since March 05, 2007
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
!!Stay Clear!!

Hotel Plaza

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1 of 5 stars
x-el 4 contributions
Breda
Jan 21, 2007
2/3 found this review helpful

In summer of 2005 we stayed for three nights in Hotel Plaza as part of a 14 day tour of the island. During the 8day car trip we stayed in some basic hotels in Trinidad and Santa Clara. Arriving in Havana after a long drive we were hoping for a relaxing stay. THE HOTEL WAS A DRAMA !! The room was not clean, the bed/ matras was 50 years hotel and the bathroom was dirty. Light bulbes broken and airco sounded like a truck engine. Asked reception for other room and were shown two(!!) more rooms which were the exactly the same.

Location is perfect. All major attraction are within walking distance eg. Capitol. Havana is a wonderful city if you like culture and old buildings. Beautiful!! Nevertheless there are better hotels around to stay in.

By the way: Tourists we met (again) in Havana stayed in Inglaterra on the same square and had similar remarks. NH Hotel on this square looked new and professional.

Last night we booked into the Hotel Habana Libre and this was excellent. Beautiful rooms with super views of the city!! What a different world. A bit far from the Old City, but definitely more relaxing to stay in.

  • Date of stay August 2005
  • Member since January 21, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $79 (year-round)
Celebrate the crumbling colonialism of the Plaza!

Hotel Plaza

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4 of 5 stars
Dukla 17 contributions
Oxford, United Kingdom
Jul 13, 2006
7/10 found this review helpful

I loved the Plaza, but then I have a great imagination!

This is not a pristine modern chain-like hotel, but then who wants that in Havana?

What it is, is clean, exceptionally friendly, atmospheric, spacious and good value in a fantastic location.

We have also stayed in the Sevilla, down the road, and although that is a lovely hotel, the Plaza edges it on character and value. The rooftop terrace is good, the breakfast OK and the service exceptional.

Ask for a room with street view for a great bit of people watching.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay November 2005
  • Member since July 13, 2006
  • I recommend this hotel for Young singles, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $79 (year-round)
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Hotel Plaza Address

Ingnacio Agramonte 267 | Habana Vieja, Havana, Cuba