I loved the Plaza, but then I have a great imagination!

This is not a pristine modern chain-like hotel, but then who wants that in Havana?

What it is, is clean, exceptionally friendly, atmospheric, spacious and good value in a fantastic location.

We have also stayed in the Sevilla, down the road, and although that is a lovely hotel, the Plaza edges it on character and value. The rooftop terrace is good, the breakfast OK and the service exceptional.

Ask for a room with street view for a great bit of people watching.

Having left the Habana Libre after three days (rubbish) we went to the Plaza and what a difference The staff are trained to treat guests like human beings, always a pleasant smile and a word with you even the doormen what a difference from the other hotels, the room was a good size and the air con. worked, the breakfast was nothing special and if anything let the hotel down slightly but the staff more than made up for it, and the bar meals were good. Have been to Havana 8 times ,through many hotels but this had the best staff, not gestapo trained like the rest.

There's only one thing to say about our stay in this 4 star hotel ... awful!
We were in fact not expecting to see a 4 star hotel, but not as bad as we get!
The location is excellent, but in the same square we have the Sevilla, and Telegrapho, or if you really like being well accomodated de NH!
The breakfast was a joke! Staff we're completly unfriendly ... well we get used to being well treated in the Caribbeas (Riviera Maya). The room .... well, were should I start? Well just let me describe you the A/C, a hole on the wall (literaly), the machine with 30 years or more (it wasn't so bad, when we started the a/c, we couldn't ear the work that was going on the other side of the street ... something good!), and it was sealed (the junction between wall and machine) with plastic bags, paper, journals ...

The central square is the best place in town to stay, but if you enjoy being in a hotel (3+ star) DON'T stay here.

There was a big poster annoucing the hotel 97th anniversary ... Well it's true! The bad thing is that they stop maintenance 30 years ago!

It is an old hotel, placed in a very nice location as well as NH Hotel or Inglaterra. The rooms are always with a particular problem, such as something is missing or do not work properly, but nothing to worry much about it.
Just think that the Cubans are nice people who are just doing they´re job, they get a very misserable pay and they dont really care if they are improving or not with the clients, because they are noy going to have a better pay for that. But if you are friendly, probably you will get a little more of attention......By patient...

I can recomend this hotel, if you don´t mind to wake up early in the morning because of the new hotel or building that is being constructed just between the NH Hotel and the Hotel Plaza. I recomend to ask for the 4th floor and one of the rooms with no view to the city so you can have some more hours of silence.

Very near is the Florifita, the Capitol, the Obispo street (very interesting) and other atractions...

By the way, cubans told me to walk just in the more commercial streets in old havana, particulary at night where they can become a little dangerous.