3 of us have just returned from an extensive trip to Cuba. We spent 2 nights at the beginning and 1 night at the end and sampled 4 rooms between us. They were all very clean, airy and comfortable. The location is excellent and considering that everyone has a ration book we thought the breakfasts were very good, replenished regularly and more than adequate. You should not visit Cuba (or even leave home) if you do not understand the social, economic and political situation of your destination. You can see from the architecture that Havana was once a beautiful city and the Plaza hotel had many famous guests. It has now seen better days but is still above average in a country that is struggling to live, let alone one that can afford to refurbish and replace its crumbling infrastructure. The country relies on tourists so go and visit this wonderful country and enjoy an adventure while you can. Don't expect hot water (you need to cool down not have a power shower), the cocktails are not great but enjoy the rum and most of all embrace a culture so different from anywhere else. Take lots of gifts (pens, clothes, treats) they will be greatly appreciated - if you can afford to go you can afford to help the people who are so friendly despite their awful living conditions and don't compare your life with theirs. I am a 62 year old female who has travelled extensively - we trekked up to Fidel and Che's mountain hideout, through valleys and mountains and slept under the stars on 2 hacienda verandahs and yet this was the most exciting, different and wonderful adventures of my life. Go while you can, enjoy and don't many petty comparisons. Cuba is Cuba - it is not a Caribbean island it is a way of life.

great location for exploring havana found the staff some friendly & smiley and some that look like they have never smiled in there lives.... but same in most hotels.
we changed our first room which was on the main street side .traffic sounds a nightmare
i would put money on it that they were waiting for me to come back once i had seen the first room to get it changed but she did,nt bat an eyelid and was dead nice , second room was quiter apart from aircon which sounded like the space shuttle on take off...
breakfast ...... have an extra 1hr in bed
this hotel is in a great location and if your only stopping 1 0r 2 nights then fine price is £65.00 per room

Room was a great size and to our surprise we were booked into a suite @ 120CUC (a standard double, apparently! but reading other reviews this doesn't seem so). Basic deco and a smell of damp in the room... we quickly returned the extra pillows back to the wardrobe, they smelt even worse!

At night there was a fair amount of noise.

Breakfast was average; not much of a selection, surprising when comparing it to 3* places we'd stayed at earlier in our trip.

Impressive hotel lobby and views from the rooftop, where they have some sunbeds (but no pool!).

Overall, an okay place, but would have been just as happy to stay in a more basic 3* and paid less.

The only reason to stay at the Hotel Plaza, Havana is its location to 'Old Havana' and the views from its rooftop.
However the 1st room we were allocated was simply dreadful, very smelly, filthy curtains & windows that would not open and a dirty floor. We were given a 2nd room which was marginally better and on the 2nd night we were moved again to the 4th floor which did give us the chance to open curtains & windows, however the shower head was hanging from the wall. We went to Cuba not expecting top quality hotels but we did expect them to be reasonably clean. Do take a sink plug!
The breakfast was acceptable but we had difficulty in finding an unoccupied table, cutlery etc.
We would never recommend this hotel it was one of the worst ones we have ever stayed in.