We stayed at the Parque Central from June 28th to July 1st 2007. We thoroughly enjoyed our stay there for many reasons. Firstly the location is absolutely brilliant as it is in the heart of Havana. The hotel is really lovely and of a very high standard. Our room 734 was clean, comfortable and well maintained. The restaurants and lobby bar food was terrific. With plenty of variety and high quality. We were very pleasantly surprised after all we had read about food in Cuba.The roof top pool is gorgeous with great views of the city.The one thing that made our stay at the Parque so good was the quality of service and the friendliness of the staff. From the bell boy ,door staff ,reception ,waiters and maids everyone was polite, attentive and helpful. Never too busy to chat to us and answer our questions about Havana or life in Cuba. The door/reception staff were particularly helpful in getting taxis or giving us directions and advice and helping us with phonecalls.We changed our euros in the hotel regularly. There was no charge and we got 1.21 cucs to the euro. Overall we were very impressed by the professionalism and the friendly helpfulness of the staff.

Excellent stay, nice clean hotel. Stayed one week in May and it felt like home. Food 8/10, couple of mistakes made, nothing major, food quality 10/10. beds 8/10, a little firm but aren’t they all! Made a comment about mango missing from buffet at breakfast and it was there from then onwards – that was good. Lovely staff. Particularly Amy (massage) and the pool guy who found my suncream and kept it for me. The concierge however, messed up badly and didn’t book an American car for a very special trip we wanted to take. It took a different concierge a while to locate another one. Quite a ropey one! (car not guy) – but then we will never know what we could have had if the original guy had sorted it out properly.

Was told 2 days before arrival that we would have to move out for one night –right in the middle of our weeks holiday - due to overbooking. We always deal with problems in resort at the time so we agreed a deal in the UK but also asked for confirmation of all details when we arrived. They paid for a night at the Nacionale, diner and breakfast at Nacionale and a show plus cab there and back. Had a drink with a manager who explained the situation and apologized. We were upgraded to a suite on our return the Parque. The helpful attitude of the staff totally outweighed any inconvenience. We still have fond memories and have almost forgotten the constant packing/unpacking!

Having tried both “Biggies”, the Nacionale and the Parque, we far prefer the Parque. It almost equals the Nacionale in atmosphere although in a different way. The pool is great as long as the flight crews haven’t taken over the area and turned it into their very own social club. The nacionale is desperate for refurbishment and is quaint if you have rose tinted glasses on. The parque has a newer elegance and is slap in the middle of tourist-town.

It was worth having a week here to see most of what we wanted. We took a cab to the beach one day and used the pool for other time-outs. So lovely and cool in the heat.
The bathroom in the suite is lovely but the narrow corridor L-shapes of the rooms makes it a strange area to relax in. We only really used the bedroom and bathroom. The normal rooms are large and light with marble style bathrooms. All very comfortable and clean.

The Parque is often thought of and I will definitely return.

We had a 3 night stay in the Parque Central Hotel in Havana and I wish we had stayed longer. The hotel is wonderful to look at, the rooms are large and very well equipped, everything you would expect from a 5* establishment. It's in a great location around the corner from the famous walk known as 'The Prado' and only 7 minutes walk from Plaza de Armes (the nicest square in Havana). The staff were friendly and very professional and nothing was too much trouble.
The Lobby restaurant and bar had a good variety of drinks (lots of different rum cocktails at very cheap prices) and the cafe style food menu was very good - we paid 9 cuban converable pesos for Steak Baguette and fries (need to work on these fries). The rooftop Pool is just what you need in the afternoon after a morning enjoying the superb city of Havana. The view from the Roof is spectacular especially at night.
There were 4 of us including my son and his friend and we all agreed that the Hotel made our stay in Havana very enjoyable. We would highly recommend it.

We stayed 3 nights 10th -12th June in the Parque before 11 nights in the Iberostar Varadero (see seperate Review)

The rating this hotel gets is well worth it and compares well to 4/5 * hotels elswhere in the world

The hotel is clean with great rooms and very cool and well kept communal areas. The staff are excellent and always willing to help,talk or give you advice.

We only ate breakfast in the hotel which was one of the best and most varied buffets we have seen anywhere in the world(and we have seen a few) other guests rated the other resteraunts very highly.

The hotel is ideal for exploring Havana with its north central location all major sites are within easy walking distance.

The rooftop pool and bar are a great way to wind down after a hot day exploring.

We explored Havana with a guide we booked via trip advisor and Jorge is probably the best money I have ever spent on holiday He is awesome his knowledge and passion about Cuba is incredible and yes he does know where Fidel lives. If you want more information on how to contact Jorge or how to get the most out of a day or two with him please Email me.

The only downside of the Hotel was the view, we booked a city view and I suppose the building site next door is part of the city, and yes we did request a move of room but were told not possible very politely (even though the hotel was not full) It is difficult to argue when the staff are so friendly.

I can recommend the Parque Central to anyone who wants a high quality hotel as a base to explore the exciting city of Havana