We have just returned from a great holiday in Cuba.
We stayed for 3 nights at the parque central in Havana. We were very peased with the hotel and the location was excellent. The hotel was very clean, the rooms were large and comfortable, but would have liked tea or coffee making facilities in the room. The rooftop pool area was really nice with great views over Havana. Breakfast was excellent with a vast selection and food at the pool bar was basic but good. All the staff were very pleasant and helpful and the service was good. I would definately recommend the massage here.
Would also recommend a trip the the tropicana nightclub. We hired a classic convertible to take us there which was great.
Havana is a fantastic place to visit and this hotel was great to return to after wandering the fascinating streets.

We spent 5 nights at the nH Parque Central. We agree with much of what others have written, but there were a couple of things that we wanted to add. The rooms are lovely, although without any ambiance or local "flavour". The bathtubs are extremely narrow, and for those people who are wider than average, a bath in these tubs would be uncomfortable if not impossible! However, the separate shower is very accommodating! The bathrobes were a nice extra. Our room was kept well, and we received chocolates on our pillows and a lovely note from our maid when we left her a gift. The service at the breakfast buffet was pleasant enough, but often inattentive. We were concerned to notice that the cutlery and dishes on the tables were sometimes not completely replaced after guests left (there was no way for the person setting the table to know for sure if this cutlery had been used or otherwise dirtied by the previous customer). Service at the lobby bar was slow, particularly when ordering food. The 3 lobby elevators were often slow and one was regularly out of service, making a walk to our room on the 4th floor a much quicker option. Two hints for pool-users: 1. take any elevator to the 8th floor, climb up the 4 or 5 steps to the 9th floor and you'll be at the pool much faster than waiting for the single elevator that goes to the 9th floor; 2. take your room towel and/or robe to the pool as they are frequently out of pool towels.

We just returned from Cuba and stayed our first three nights at NH Parque. We were with another couple and all of us found that the hotel was wonderful. The rooms were very clean and well decorated. The staff was very helpful and pleasant. We do not have any negative things to say about this hotel. We had read that it did not have a cuban feel, but I disagree. Besides, you get the cuban feel after being out all day in the streets of Havana. It was nice to come back to a place that felt just a little like home. We travelled to Vinales and Trinidad and got enough of the real cuba to know that NH was a great place to return to. The pool is spectacular and the staff was more than attentive. The food in the buffet was probably the best we had in Cuba. I would definately recommend and also return to this hotel in a heartbeat.
Patti and Norm Lea
British Columbia Canada

Stayed here in February. Hotel is nothing special and lacks authenticy, nothing Cuban about it, you might as well be in London. Had problems when paying as receptionist did not speak sufficient english and tried to apply wrong rates. Not sure if this is regular, but also had problems with drunken Russians (at 1 pm in afternoon) bothering other guests. Appears to be overrated.