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NH Parque Central: Traveler Reviews


NH Parque Central
Neptuno, esquina Prado y Zulueta, Havana, Cuba
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Traveler Reviews

94% Recommend
4.5 of 5 stars 447 reviews
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perfect hotel

NH Parque Central

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5 of 5 stars
A TripAdvisor Member
Jun 6, 2006
22/22 found this review helpful

We stayed in the Parque Central in may for three nights before heading to varadero for a week on the beach, the hotel was completely perfect.
The location is brilliant, right in the centre of old havana, the service and quality of food is great and the roof top pool and bar are amazing.
We arrived late at night and they were really efficient in checking us in. Our room was a suite, it was massive with a separate living area with a sofa, tv and coffee table. The bathroom was spotless with a separate shower and bath.
Our room had a terrace overlooking the main square and Capitol buildings. THe view was fantastic.
Havana is a great city, definitely one of the best and most interesting cities i've been to.
It's not the kind of place where there are loads of monuments/churches to see, it's best just to wander round and soak up the atmosphere. We walked all around Old Havana, which is gorgeous. It's like stepping into a time warp as the city is just as it was in the 50s, pre-revolution, nothing has changed. The paint is peeling off the walls and the buildings are crumbling, but you can tell how lovely they were in their glory days.
The people are very friendly, although you can get a bit ripped off.
The location of the hotel is perfect because if you're looking around Old Havana, you can drop back into the hotel to cooldown (it was roasting when we were there)
It was like a haven in the middle of boiling hot crazy city.
We sat in the patio area that has a glass roof and had croque monsiuers and mojhitos and beers then went off touring around again. Both days after we'd spent hours walking around the city we sat up at the outdoor roof pool. It's lovely, the views over the city are fantastic and you can lie there in the sun and see the capital building and the sea in the distance.
There's roof top bar as well which is great.
On the last day we sat up there and had lunch on the terrace, we got pizza and beer, and looked out over the city.
The breakfast is just amazing. There's a huge platter ranging from cooked breakfast to cakes and pastries, cereals, fresh fruit to cheese, cold meats and cooked eggs.
You can even have champagne for breakfast.
On our first night in Havana we went to look for a restaurant and ended up meeting a cuban couple who took us to a palador, one of the local houses that opens up their front room as a restaurant. It was quite an experience. The only bad thing about cuba is the food. apart from the parque central, the food everywhere is dry meat or fish with potatoes, shredded cabbage and rice with black beans. in the palador, although the food wasnt great it was fab to meet local people and we had a great time chatting to them.
afterthe dinner we went for mojhitos in a local bar, were totally ripped off but was worth it to drink with cuban locals.
another thing is, everybody asks you to buy them milk for their babies, because they are food vouchers and catn seem to get enough milk. i got ripped off buying a guy £25 worth of powder milk, but youcant feel too bad about it, because they obviously need milk for their babies.
Also, when y oure' in havana, go out of the tourist areas into central havana, its a real eye opener and amazing to stroll through and experience local life.
And get the auto richshaws, theyre great fun
we went to club tropicana too, which is really worth the money.
parque central was one of the best hotels weve stayed in and wo uld definitely go back

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2006
  • Member since March 08, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Maurits Looijen, Director of Sales and Marketing
(Management representative)
Jul 4, 2006
Havana, July 4th, 2007

Dear Trip Advisor reviewer and users,

Thanks for your positive comments. The only 2 less positive comment in your review were:

we went for mojhitos in a local bar, were totally ripped off but was worth it to drink with cuban locals.

Although not really my jurisdiction I just want to advise all future visitors that when visiting a local bar, keep track of what you are consuming. This to avoid unpleasant experiences afterwards. Because actually, in the local bars, the prices (in CUC, so convertible pesos), are quite acceptable. For example a beer would cost you max. CUC 1 to CUC 1.50. And a mojito shouldn't be more than CUC 2 to CUC 3 max.

Your other comment:

another thing is, everybody asks you to buy them milk for their babies, because they are food vouchers and catn seem to get enough milk. i got ripped off buying a guy £25 worth of powder milk, but you cant feel too bad about it, because they obviously need milk for their babies.

Ok, this is "humbug". I don't feel this is the place to ventilate my opinion, but pls feel free to email me and I will explain exactly how this tourist tramp is being set up! Quite innovative and brilliant though!

Hospitable Regards,
NH Parque Central

Maurits M.X. Looijen
Director of Sales and Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $142 (year-round)
Great location

NH Parque Central

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5 of 5 stars
Janeb 15 contributions
Henley-on-Thames, United Kingdom
May 31, 2006
18/18 found this review helpful

We've just got back from a 10 day break in Cuba where we spent 3 nights at the NH Parque Central.

It is in a great location just right for exploring Havana which I must say was beautiful.

The hotel is quite 'clinical' in it's decor and seemed lacking in personality. The service was very good in the restaurants and bar. I would say that though rated here as a 5 star it is probably more like the 4 star hotels here at home. The roof swimming pool was the 'extra' for us that made it the hotel to choose.

We ate the first night in the hotel restaurant and the food was much better than we'd been led to believe...... they served up the best seafood bisque I've eaten for ages. Not cheap but the restaurant staff were very good and we were too tired on our first night to go out and find anything else.

Just one word of warning though if you are changing money in the hotel......the girl on the counter, as we found in many other places, seemed glued to her phone and changed our money whilst chatting to someone and short-changed us - we noticed straight away and went back to query it and she then handed us the extra without seemingly being suprised by the error and then gave us the correct receipt - now this may have been because during the whole exchange she never took the phone away from her ear and was a simple error but just be aware.

As for Havana - loved it. The people were very friendly and we didn't get hassled as much outside the hotel by hustlers as we have in other cities. A simple 'no thankyou' was enough to move them on and security was good at the hotel and I felt confident if they hadn't moved away then we were being watched and security would have stepped in.

In Havana try to get off the tourist track and wander down the Cuban streets - it is wonderful to see the life that goes on. Great cars popped up everywhere, we didn't try the motor buggies - looked too dangerous to me, and we stuck to the official government taxis which were a fair price.

We went to The Tropicana one night and I'd thoroughly recommend it, a little tacky but hey you're in Havana and you just have to do it. The last night we found a great Cuban nightclub with live music and it was great to mix with local people in such an atmosphere.

Hope that this review helps you - go, it's a great place and the NH Parque Central is on the whole a great place to see Havana from.

The only thing I thought was lacking was an outside patio area so you could sit and eat or drink watching life outside the hotel.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2006
  • Member since September 29, 2004
  • I recommend this hotel for Young singles, Older travelers, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Maurits Looijen, Director of sales and marketing
(Management representative)
Jun 5, 2006
Havana, June 5th, 2006

Dear Trip Advisor user and reviewer,

Thanks for your positive feedback. Just 2 comments as a reply.

1. Although the bank at the hotel is a service we sub-contracted from CADECA, we are very interested in their functioning. The behaviour of the lady attending you will definitely be addressed to in our meeting with CADECA, because it goes witout saying that such behaviour is completely unacceptable.

2. The lack of an outside patio...This comment managed to get a smile on my face. Haven't you seen the gorgeous roof top terrace, which is open until 22.00 hrs, for lunch, dinner and drinks all day. From the rooftop you have marvellous views over the city and as you say, you can see the city live go by. Well, maybe a reason to come back?

Hospitable Regards,
NH Parque Central

Maurits M.X. Looijen
Director of Sales and Marketing
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $142 (year-round)
OK

NH Parque Central

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3 of 5 stars
ouvb 3 contributions
Jamaica
May 23, 2006
8/13 found this review helpful

This Hotel is well located in central Havana and with in walking distance of most places.
The food is at best ok , but Cuba does not have great restaurants. Service is poor and staff try hard but language is a bother. very expensive drinks , but for a few days it is the best in Havana

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2006
  • Member since April 21, 2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $142 (year-round)
Great Hotel

NH Parque Central

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5 of 5 stars
A TripAdvisor Member
Warwickshire
May 22, 2006
9/9 found this review helpful

My husband and I spent 3 nights at this hotel and congratulated ourselves on a great choice. Our bedroom had a terrace with a great view towards the Capitolio Nacional. We spent many an hour watching the world go by. I couldn't fault this hotel, the reception staff on arrival were pleasant, and although our room wasn't ready we were guided towards the lobby bar while our cases were stored. We had a relaxing drink at the bar and we were just debating whether we should have another one when we were informed that our room was ready, it was worth the wait. We tried the pool bar after a change of clothes and watched the sun set. Breakfast was a surprise the choice was better than expected and the quality of the food was good. We ate in the lobby bar, the restaurant and the pool bar during and our stay and found all the food to be good. The hotel was a perfect base to explore Havana, the staff were friendly, the food was good and the accommodation first rate. I would definitely return to this hotel.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2006
  • Member since May 22, 2006
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $142 (year-round)
Best view in Havana!

NH Parque Central

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4 of 5 stars
A TripAdvisor Member
Italy
May 2, 2006
14/14 found this review helpful

I stayed in this hotel the last week of March. The lobby is elegant and has a lovely atmosphere, (better if you are sit drinking "mojitos"). Check in a bit delayed, too crowded.
The best thing is the roof bar. A gorgeous view, sunny but fresh. Going up there is a must!The staff in general is warm, similing. Particulary Eldis, a porter, is very nice and friendly. He seems to know a lot about cuban culture and gave me accurate informations.
But the bad thing is when you walk outside the hotel, specially at nights. You will find lot of hustlers, aiming at you for hunting. Never listen to those "amigos" offering you cigars, chicas and restaurants, rip them off!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $142 (year-round)
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NH Parque Central Also Known As

Address: Neptuno, esquina Prado y Zulueta, Havana, Cuba