The hotel is well located and the interior is modern, clean and well maintained. Despite being owned by a Spanish chain service is generally poor and typically Cuban. It was possible to sit in the lobby bar for 20 minutes without been served, coffee at breakfast has to be fetched whilst staff stand around and reception is best summed up as unhelpful.

The highlight of the hotel must be the rooftop pool with stunning views of the city, lovely in the evening. However beware you can be evicted without notice if the hotel has booked a function, the only advance notice is a member of staff erecting a PA system.

Rather annoyingly the room safes are all locked open on arrival. A member of staff will unlock it for you but the expects to be tipped for his efforts

The rooms are pleasant but nothing special.

Food in Havana is generally poor but a notable exception is La Guarida, a paladare in central Havana, booking is essential. Not cheap but worth it.

We stayed here as the first stop of our holiday in Cuba 6-9th April. We had very good service from the reception - unlike some reports. he room was large with an enormous bed, large bathroom and small balcony. Unfortunately there are building works next so our room overlooked this which was a shame but as we were so busy - not a problem.
The bar was a bit slow and I think the trick is just to remind them or go up and ask for what you want. If it does arrive - go again.
The food in the hotel was lovely, without exception.
The pool was clean and much appreciated after a hard day pounding the streets of Havana. Views were fantastic.
In Havana - we walked and walked - the old town is not huge so this is possible. We took a carriage ride with a guide who was excellent- told us the history and many anecdotes. We went to the Nacionale for a show and meal. The meal was fine but the show,although good was very uncomfortable with people being crammed onto tables with strangers and not feeling very comfortable about it. Personally I enjoyed the show but couldnt wait to get out and move around.
We also went to the Hemigway bars which we really enjoyed. There was a lovely restaurant in Plaza d'arms - I think it was called Mina - very good.
We also went the Havana Jazz Club at the Melia - not really a Jazz club - just a show but very good- all in a hard rock cafe style venue.
Taxis were cheap and fine. Food and drink in Havan was cheap. The loos are primitive so go prepared with loo roll and coins for paying. I've seen worse at home though.
Wish we had had more tome in Havana- would have liked to have gone to the Havana Club Museum and the museum for the revolution. Didnt think much of the Malecon- nothing much to see there. We really enjoyed the market near the Malecon though - bargains galore and all genuine craft pieces.
We will go again and would probably stay at the Parque Central - it is central, comfortable and the views are great.

We flew from the Uk to Varadero in Cuba, We were then collected in a mini bus with 2 other couples for the 2 hour transfer to Havana. The tranfer was extremely comfortable.

We stopped off on the way at a vantage point so you get your first view of Cuba. Had my first Cubralibra.

We arrived at the NH Parque Central at about 5pm Check in was extremely efficient and we were in our room within 10 minutes of walking through the door.

First night we were tired and decided to dine at one of the 2 restaurants in the hotel. We had the most excellent meal and were treated like kings. Cannot remember the name of the restaurant but it is the one that is not used for the buffet breakfast. The hubby ordered a beer and they brought it to the table in a champagne bucket. Both had a three course meal and drinks and the bill was $60 (peso) They also brought out a complimentary starter so we ended up with a 4 course meal. The meal and setting was outstanding.

The buffet breakfast is something special, They serve Bucks fizz and also have a massive cheese selection. The staff were good at clearing tables and also serving coffee.

Lobby bar was good but I feel that the service was a little slow. Pool on the roof and snack bar are really excellent. The service here is wonderful.

Ive left the best till last. The rooms were something to die for. The bed was at least 6ft wide and the room was very well presented. The bathroom is also huge with a doulbe shower cubicle and a bath in there.

There is a mini bar in the room with every item at $3 peso but we found that if you cross the road there is a shop that is filled with soft drinks beer and water for a fraction of the price.

We went on a 1/2 day trip arround Havana to get our bearings and then we went to see the sights we wanted.

My do list is a visit to the cigar factory behind the capitol building $20 peso
Internal Visit to the Capitol building (stunning) about $8 peso
Visit the rum factory we did this on the 1/2 tour.

We went to the Hotel Nationale for a meal and show. Show was very good but the meal was extremely disappointing at $30 Peso.

We did venture and went to China town (hehe) The Cuban China town is fronted houses in a built up area. The restaurant we chose was Chan Li Po
We were taken there by taxi at a cost of $2 peso. The restaurant is full of Cuban people which to me says that the food is good. The menu is in Spanish, (im very ignorant and really need to learn to at least the basics) We ordered with the help of a lovely waitress who spoke excellent English. Spring rolls, 2 special soup filled with seafood and meats, Hubby had special chop suey and i had Lobster thermidor. We had about 6 drinks each and the bill came to $24 peso which in the uk equates to about £15.

Go Go Go to this restaurant as the food services and friendliness of the staff is second to none.


We had the best time in Havana great City, great people what else can I say.

This is the only hotel I have stayed in in Havana but I would give it a first class rating. The rooms are spacious, luxurious and spotless with efficient air conditioning and double-glazing (it was very noisy outside but very quiet in the room). The roof top pool and bar have fantastic views and the El Paseo restaurant is recommended, and comparable to expensive restaurants in London in terms of food and service (thankfully a little cheaper though!).

After staying in this hotel for four nights my husband and I travelled around Cuba staying in other hotels. I would say that the NH Parque Central was of a better class; but whilst it is top quality, it lacks a little in Cuban character. For example, we found the service adequate but not over friendly. So really it depends what kind of hotel you are looking for as to whether this is the one for you. If you are looking for an international style hotel with all the creature comforts you would expect you will probably love it!