Stayed here from 8th - 12th November and like others cannot understand the criticisms. Hotel is right in the centre of Havana and if any other Hotel had better views than those from the pool area on the 8th floor I would be surprised. Service was always quick, helpful and friendly and laundry left out in the morning was returned by the evening. I would be surprised if there was a better hotel in Havana.
We had dinner one night in the best restaurant at the Nacional Hotel. The room is very impressive and the food and service was excellent. Make sure you have the Crepes Suzette which are the best ever.






