Stayed here 4 May 2007.

Whilst the hotel has clearly tried to retain some of its former prestige, it lets itself down in a few areas, none more so than in the restaurant.

Hotels in the middle of capital cities anywhere in the world very often get overnight guests. It should be in their interest to provide such guests with a level of service that is good enough to make them want to go back or recommend it to their families and friends. I’m afraid the former Hilton Hotel didn’t do it for us.

The room was spacious, but very tired, and the air conditioning didn’t work.

The restaurant was a scramble for plates, cutlery and the choicest morsels in the limited menu that they provided.

The staff were far from friendly and seemed annoyed in the fact that they had guests wanting to be served.

If you have a choice in where you want to stay in Havana, don’t choose here.

We stayed at this hotel for one night as part of an organised tour into Havana through our rep. It is a trully impressive homage to all things retro, looks like the set of the last kind of scotland and it was a really nice place to say. Like many things in Havana some of the areas are tired and so on but, you cannot complain about that as that is really beyond their control in some places and the charm of your visit should be that you are in somewhere that has not yet (and hopefully never will be) spoiled by crass consumerisim. Full marks to Havana and the Havana Libre!

We stayed at this former Hilton Hotel via a one night in Havana excursion. The location is excellent as it is walking distance to the Malecon. It is located right across the street from Copelia's famous Cuban ice cream stand in the park. I felt very safe in the area even at night. You can tell the Hotel was once a gem but has not been maintained but the history of the hotel and how the Hiltons built it and six months later it became the Revolutionary headquarters is very interesting. I would stay here again. Ask for the 20 th floor or higher unless heights are an issue. The views of Havana from up there are breathtaking.
Beds are a bit hard and water pressure was an issue.
It is dated and in need of refurbishing but otherwise it is fine. It is no longer a 4 star although that is the rating it is given. More like a 3 star.
Havana was fabulous and I would go again in a heartbeat !

This is a huge Hotel off the seafront of Habana. There are 25 floors. The lower floor rooms might have noise issues with the traffic and a lack of panoramic views. The upper floors are affected by the Disco in the 25th floor (until 3am) and possible lifts failure (although there are 6 lifts, and we had no issues with them at all, just a bit ratty)

Our room, on the 8th floor was huge, with views over Habana and the sea. There is a fridge in the room that you can ask to be filled (all items must be prepaid). We decided to buy our drinks outside and put the in the fridge (much cheaper).

The bed was kingsize and the mattress was comfortable. All the furniture in the room had seen better days. By the looks of it they come from the 1980's. The biggest shock was the padded toilet seat! I couldn't use it, but I guess this is personal choice.

We had a leaking shower head in our room and it was fixed promptly when reported.

The staff we made contact with was polite, friendly and helpful.

Breakfast was better than expected, spoiled by choice and presentation, although the tables are relayed for new guests without crumbing down the linen from the previous one.

The outside swimming pool is a great option to have a relaxing time. We ordered a sandwich there which came quickly.

They could do with more window cleaning and refurbishing, but this is Cuba. As long as you come with the right set of mind you'll have a great time. If you want luxury, go to Dubai.